Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Entrepreneur Gary Vaynerchuk implored the crowd to get beyond the marketing talk and stop marketing in the past. General Sessions.

Chicago 97

Chicago Retail Branch Design Training 97

PYMNTS

OCTOBER 22, 2020

“No other platform features the PICKUP Good Guys, a curated network of vetted independent contractors delivering big and heavy goods, enabling PICKUP to provide retailers greater value across their assortment than any other solution on the market today,” she said.

Dallas 150

Dallas Texas Retail Customer Experience 150

PYMNTS

MAY 29, 2018

Verint — b ased in Melville, NY — trades on the Nasdaq Stock Market with a market value of around $2.8 At the time, an NSO spokesman said that NSO doesn’t operate its systems and requires customers to use them lawfully “for the prevention and investigation of crimes.”. Francisco Partners acquired NSO for $110 million in 2014.

Groups 164

Groups System San Francisco Software 164

Perficient

MAY 17, 2022

million vehicles from the average of 17 million vehicles each year since 2014. The inevitable end of the chip shortage will expand the pool of vehicles to choose from and lower transaction prices as the market moves toward some semblance of normal. By September, SAAR had returned above 16 million. Sales increased 3.1% Until it isn’t.

Strategy 294

Strategy Customer Experience Study Technology 294

PYMNTS

DECEMBER 14, 2018

By some accounts , more than 90 percent of existing data was created after 2014. Businesses and FIs can analyze this transaction data to determine customers’ preferences and personalize services. In this month’s Deep Dive, PYMNTS examines how data can improve customers’ experiences, and how regulations can keep their data safe.

Payments 180

Payments Regulation Data Security 180

Accenture

MAY 22, 2019

Tim brings a unique perspective to treasury management services, having worked in industry, for solution providers and in consulting, helping commercial banks meet changing client expectations with new product and market strategies. percent between 2014 and 2016. Customer experience mastery is core to their business models.

Payments 150

Payments Customer Experience Survey Capital 150

PYMNTS

FEBRUARY 4, 2019

That enthusiasm for design in general first led Royer to be an early worker for bespoke men’s clothing firm Bonobos — but even back in his clothing days, he held onto a lasting fascination with the furniture market in general, and sofas in particular. But something simple, purpose build and of high quality for the middle market.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

FEBRUARY 4, 2019

That enthusiasm for design in general first led Royer to be an early worker for bespoke men’s clothing firm Bonobos – but even back in his clothing days, he held onto a lasting fascination with the furniture market in general, and sofas in particular. But something simple, purpose build and of high quality for the middle market.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

AUGUST 12, 2019

News came last week that Facebook is trying to get into the video streaming subscription business and attempt to steal market share from YouTube and Amazon. Subscription commerce is attractive to entertainment platforms as well as retail businesses because it locks in revenue streams, and customer data can help with planning and forecasting.

Retail 118

Retail Video Security Software 118

PYMNTS

NOVEMBER 2, 2020

Remain true, and perhaps find a way to share a bit of what remains unique about Dunkin Brands with the large — and recently always expanding — number of restaurant brands in Inspire’s stable, particularly when it comes to leveraging mobile tech to build a better customer experience and loyalty offerings. Inspire’s Many Brands .

Branding 183

Branding Mobile Atlanta Comparison 183

Perficient

JULY 11, 2022

Here are critical facts to know about some of the most popular BNPL service platforms: Afterpay: Afterpay was founded in Australia in 2014 but was acquired by fintech Square earlier this year. When deciding whether to use a BNPL service for a purchase, it is essential to read the fine print.

Fintech 474

Fintech Trends South Dakota Apple 474

PYMNTS

OCTOBER 20, 2016

2014 for its largest U.K. customers, before extending its omnichannel offering to eCommerce businesses trading in Europe earlier this year. This puts a big burden of cost and complexity on merchants to piece together a connected customer experience using different technologies and vendors,” said Worldpay U.S.

US 100

US United States Customer Experience Compliance 100

Celent Banking

SEPTEMBER 12, 2014

A TNS survey from January 2014 found that, between August 2013 and January 2014, awareness of wearable technology grew in direct proportion with lack of interest, while adoption hovered around 1%. Simply put, these devices are not yet worth the investment by banks.

Google 201

Google Video Strategy ATM 201

PYMNTS

JUNE 7, 2018

market, axing plans for new stores in three U.S. The goal for all retailers is, of course, to deliver an excellent experience, both online and in stores, and to find ways for those disparate experiences to mesh seamlessly with one another. IKEA is slowing the growth pace it has sustained in the U.S. stores just last year.

Retail 122

Retail Customer Experience Branding Comparison 122

PYMNTS

SEPTEMBER 22, 2017

The September edition of the PYMNTS Mobile Order-Ahead Tracker™ , features headlines surrounding food service companies turning to mobile ordering and delivery services to make their customer experience faster and simpler than ever before. Around the Mobile Order-Ahead world.

Mobile 129

Mobile Report New York California 129

Celent Banking

OCTOBER 12, 2015

This week I’m in Singapore, which provides a beautiful backdrop for Sibos 2015, the annual conference that brings together thousands of business leaders, decision makers and topic experts from a range of financial institutions, market infrastructures, multinational corporations and technology partners.

Conference 100

Conference Compliance Customer Experience Analysis 100

PYMNTS

APRIL 27, 2018

By one measure , subscription company websites have seen visitor growth of over 800 percent since 2014. Successful subscription businesses require execution, not location, in making customer experiences frictionless. You’re making it easier for people who need and want your product to become paying customers.

Study 190

Study Retail Industry Marketing 190

PYMNTS

JULY 23, 2018

Since Casper first rolled out in 2014, the market has been flooded with mattress after mattress, each offering its own twist on the product. And the data does back that up somewhat, as mattress sales were down between 2008-2014. In Helix ‘s case, they are hoping to offer users a custom experience.

Customer Experience 100

Customer Experience Maine Marketing Data 100

PYMNTS

JULY 29, 2019

coffee market, ensuring their mobile order-ahead apps and rewards programs entice customers to come to their stores time and time again. The app was launched in 2014 and consolidates small coffee providers into a single mobile order-ahead app, granting these shops the capacity to compete. billion U.S.

Mobile 116

Mobile Fraud Security User Experience 116

FICO

MARCH 28, 2023

Stephanie joined FICO in 2014, recently serving as executive vice president of sales and marketing. As executive vice president of software, Stephanie is responsible for all elements of the company’s software business, including software technology, product management, service, sales, and marketing functions.

Leadership 52

Leadership Software Community Florida 52

PYMNTS

JUNE 23, 2020

Data from Visa — and new initiatives from the payments giant focused on safer payments experiences — indicate that it is tokenization’s time to shine. To that end, Visa said on Tuesday (June 23) that it has issued its one billionth token since the launch of Visa Token Service in 2014.

Cards 275

Cards Security Fraud Payments 275

PYMNTS

JUNE 19, 2018

Introduced in 2014, alongside a handful of other experimental services, UberEATS operates worldwide in 29 countries. That is a $32 billion market opportunity within four years. Eleven percent of U.S. Twenty percent of surveyed consumers in Q4 of 2017 said the most important reason they prefer their merchant was loyalty.

Survey 115

Survey Cards Study Innovation 115

PYMNTS

OCTOBER 6, 2017

In a state of constant change, how does an online retailer ensure it is keeping up with the best customer experience, security, payments solution or fulfillment process? They can now accept orders from anywhere, enter new markets and grow rapidly without worrying about fraud.”. The answer, surprisingly, might be by doing less.

Retail 109

Retail Fraud Customer Experience Management 109

PYMNTS

OCTOBER 30, 2017

The market for subscription services is increasingly competitive, however, and consumer experience is key for any merchant looking for an advantage in the space. That said, how is one to know which industries are doing well in terms of customer experiences and which ones have room for improvement?

Industry 100

Industry Video Survey Customer Experience 100

PYMNTS

JULY 1, 2016

As of 2014, the mobile phone penetration rate in Singapore was 148 percent. percent in 2014 to nearly 148 percent just 10 years later in 2014, it’s no surprise that the mobile market is a significant piece of Singapore’s tech landscape. Singapore’s GDP was roughly $407 billion in 2015. A Knack For Mobile.

National 133

National Training Bitcoin Samsung 133

PYMNTS

JULY 19, 2017

According to reports, in 2014 the percentage of BBB funds that went through a P2P platform was 79 percent; in 2015, it was 90 percent. The centerpiece of the P2P offering is the level of information, convenience and speed, which add up to a compelling customer experience,” said the BBB’s Morgan in a statement last April. “I

Lending 138

Lending Capital Report Customer Experience 138

PYMNTS

NOVEMBER 1, 2017

Launched in Thailand in 2014, Pomelo has always had a bigger vision for its fast fashion eCommerce shop as a global brand bringing value to fashion forward consumers, wherever they may happen to be buying. The whole way people experience fashion has changed,” CEO David Jou noted in an interview. and European markets.

Tulsa 109

Tulsa Trends Branding Retail 109

PYMNTS

JULY 18, 2017

“Without predictive analytics and digital decisioning capabilities, companies are at risk of rejecting customers worthy of credit and accepting those with a higher default risk, which can negatively impact the customer experience as well as bottom-line results.”.

Analytics 145

Analytics Capital Fraud Chicago 145

Gonzobanker

DECEMBER 19, 2022

TD has been a player that maintained its acquired market share so we are hoping this one doesn’t get messed up like other Canadian banks that have struggled in the Southwest. Since 2014, Seacoast has been on a buying spree acquiring 14 banks. banks by market value.”. Who says banks and credit unions are not customer friendly?

Community 216

Community Fintech Industry Innovation 216

PYMNTS

SEPTEMBER 6, 2016

Citing the 2014 North America Consumer Digital Banking Survey by Accenture, amazingly, 50 percent of people would use banking services from a Square app if they were offered one, and 41 percent would use banking services from PayPal. APIs can optimize the customer experience by being live and secure.

Security 100

Security CA Payments Big Data 100

PYMNTS

APRIL 27, 2018

There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent gain in market share. A 2014 study by Northwestern University’s Kellogg School of Management found that’s the case, revealing evidence to support that seven-second rule of thumb.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

JUNE 20, 2018

Perhaps not since the adoption of chip and PIN payments has there existed so much potential for disruption in the point-of-sale market. At the same time, a host of newer POS technology, including touchscreens and Android-based devices, are offering new merchant and customer experiences.

Payments 135

Payments Cards System Operations 135

PYMNTS

DECEMBER 6, 2017

Panera gives its customers a verbal order assist. After debuting mobile order-ahead services in 2012 and overhauling them in 2014, national bakery-cafe chain Panera Bread has become one of the leaders in the race to innovate among QSRs. . Namely, are they being innovative and are technological features enhancing customer experiences?

Innovation 120

Innovation Study St. Louis Google 120

PYMNTS

DECEMBER 8, 2017

“We’ve been able to solve some of our customers’ biggest payment problems, from multimillion-dollar B2B payments to day-to-day expenses. Continually improving our customers’ experience with BitPay is a priority for us as we plan our next steps for product development.”.

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

DECEMBER 7, 2017

PYMNTS recently caught up with Mark Berinato, vice president of digital experience and design for Panera Bread, to talk about changing consumer expectations and the future of mobile-enabled technology in the quick-service restaurant (QSR) industry. It rolled out an improved version of its mobile offering, called Panera 2.0,

St. Louis 113

St. Louis Google Mobile Missouri 113

PYMNTS

APRIL 2, 2018

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JANUARY 15, 2019

In 2005, Amazon forever set the stage for new expectations of how much eCommerce deliveries will cost and when items will arrive when the retailer rolled out its Prime membership program, which gave customers two-day shipping regardless of order size. The Same-Day Delivery Market.

Los Angeles 129

Los Angeles America Denver Retail 129