PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Disney+ is planning to offer streaming content from brands like Star Wars, Marvel and Pixar. “Re-imagined”

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

SEPTEMBER 8, 2016

New data suggests that they are buying more gift cards than ever before but then turning around and spending those cards on themselves. adults in June of this year to examine the shift in gift card consumers to prepaid and rechargeable cards issued directly from retailers.

Millennials 100

Millennials Cards Retail Survey 100

Gonzobanker

NOVEMBER 18, 2014

After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage. Pointing to creating sales opportunities with branch traffic declines, Verba talked about the power of instant issue/replacement debit cards and 1 million gift cards issued a year.

Chicago 97

Chicago Retail Branch Design Training 97

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. Some brands like McDonald’s are turning to voice recognition technology to keep orders moving. The latest development in retail camera use comes from the drive-thru lanes of the fast-food industry, according to the Financial Times.

Retail 103

Retail Innovation Mobile Google 103

PYMNTS

MAY 29, 2020

Both Walmart and Amazon made some big add-ons and/or acquisitions this week as they attempt to widen their sphere of retail influence in a post-pandemic world. They can also get free shipping from Walmart with a minimum $35 order and make returns at retail locations. The retailer had been negotiating with ThredUp for about a year.

Retail 131

Retail Capital Online Video 131

PYMNTS

APRIL 13, 2018

It was a record-breaking first quarter for retailers in the U.S. According to a report issued by Moody’s earlier this week, the retail sector managed to notch a record number of defaults during Q1 2013, with nine retailers defaulting on their debt. As a result of the series of retail fails, the default rate of high-risk U.S.

Retail 116

Retail Course Washington Marketing 116

PYMNTS

JUNE 6, 2019

For some time now, retailers have been using it and radio frequency identification (RIFD) behind the scenes for stock and quality control, as well as to provide product information to customers with smartphones. don’t rely on swiping or chip card readers. cards use chip-and-signature and chip-and-PIN methods. However, the U.S.

US 140

US Apple New York City Cards 140

PYMNTS

OCTOBER 7, 2016

By fully activating services at OXXO, Western Union’s retail Agent network has nearly doubled to more than 26,600 locations, from approximately 13,500 at close of 2015. “We “Our innovative self-service feature in Mexico in collaboration with OXXO is part of our strategy to digitalize our retail network. .

Branding 164

Branding Strategy Maine America 164

PYMNTS

JUNE 24, 2019

The move adds to Trax’s stable of retail tech. Shopkick users can earn rewards and gift cards by watching videos, browsing offers, traveling to stores or scanning items on shelves. The amount Trax paid for Shopkick wasn’t disclosed, but it was acquired by SK Telecom in 2014 for $200 million.

Retail 108

Retail Video Branding Online 108

PYMNTS

DECEMBER 19, 2016

While Yahoo can’t seem to shake the consequences of its massive data breach, Costco may have finally gotten things right with its co-branded credit card, and IBM is keeping its eye on the blockchain prize. In September of this year, it was revealed that over 500 million Yahoo accounts had been compromised back in 2014.

blockchain 100

blockchain Cards Data Branding 100

PYMNTS

JANUARY 31, 2017

The number of Mastercard cards increased 6 percent in the Americas in 2015, which compares to a 4 percent increase for Visa, but Visa still holds the spot as the largest card scheme in the region, reported RBR. According to RBR’s Global Payment Cards Data and Forecasts to 2021 study, Visa had 43 percent of the 2.9 during 2015.

America 100

America Cards Maine Regional 100

PYMNTS

MARCH 16, 2018

Thankfully, today’s parking kiosks have moved beyond coin-operated solutions to accept dollar bills, credit and debit cards, mobile wallet and mobile app payments. The brand-new Kiosk & Retail Report: Parking Edition examines how the parking kiosk market has changed in more than 80 years. percent per year.

Data 125

Data Mobile Report Technology 125

PYMNTS

MARCH 16, 2017

Walmart announced plans to purchase 15-year-old online women’s retailer ModCloth on behalf of subsidiary Jet.com, two people familiar with the deal told Recode. In January, Walmart dropped $70 million on the purchase of online shoe and apparel retailer ShoeBuy.com. According to Internet Retailer, ShoeBuy generated an estimated $374.2

Retail 101

Retail Online Industry Branding 101

PYMNTS

SEPTEMBER 3, 2019

The most transformative innovations in payments and commerce over the last decade are mostly the result of innovators making what was once visible, invisible: payments, stores, merchants, brands, issuers, even card networks. But in 2014, Starbucks piloted something that would change the in-store payments experience altogether.

Innovation 223

Innovation Payments Branding Cards 223

Chris Skinner

MAY 8, 2017

Market Share of the UK Banks Source: Statista Change in UK Banks Market Share, 2005 to 2014 Source: The Competition and Markets Authority Investigation into Retail Banking Twenty years ago, we thought banks would be challenged by new entrants … but they weren’t.

Metro 184

Metro Marketing America Survey 184

PYMNTS

AUGUST 9, 2017

Some question whether the card-payment network operator will be able to overcome the struggle to “remain relevant” in a market that is quickly changing — and where consumers may soon be leaving card-based payments behind entirely. Literally every business and brand in China is plugged into this ecosystem.”.

Payments 116

Payments Apple Cards Mobile 116

CB Insights

OCTOBER 10, 2018

Startups targeting retail and commercial banking have been emerging globally, spurred by favorable tech regulations, an uptick in mobile adoption, and shifting customer demographics. This year in the US, JP Morgan launched mobile banking app Finn and Goldman Sachs’ retail banking arm Marcus crossed 1.5M Incumbents Play Catch-Up.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

JULY 15, 2016

When Amazon, the largest retailer by market cap, says that it had its best day ever , it’s hard not to call that a sizzle – and then some. We understand that sometimes brands do things in an effort to get a little boost so that people notice. Pokémon GO: Pet Rock or Opportunity To Rock Retail? Amazon Sellers . As prove by.

Retail 100

Retail FDIC Bitcoin Lending 100

PYMNTS

FEBRUARY 18, 2019

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. percent of all retail sales to 6.4 percent of retail sales and 50 percent of all eCommerce sales.

Cards 169

Cards Course Study New York 169

PYMNTS

FEBRUARY 21, 2018

in 2005, Kayak in 2013 and OpenTable in 2014, the last of which it bought for $2.6 Booking Holdings CEO Glenn Fogel said the new name will highlight Priceline’s biggest brand — booking.com — which boasts more than 1.5 Besides Priceline, other big-name retailers have also recently changed their names. It acquired Bookings B.V.

Groups 100

Groups Arkansas US Online 100

Fintech Labs Insights

APRIL 12, 2024

The last one, published in Jan 2014, featured 50 innovations (see below). I will update with milestones from 2014 to today and publish next month. Note: These are the rankings from 10 years ago. I’m taking suggestions here (so far: crypto, BNPL, earned-wage access, chatbots, deposit networks).

Innovation 15

Innovation Fintech Online Mobile 15

Abrigo

JANUARY 21, 2015

Peek inside nearly any brick-and-mortar retailer and you’ll see a wave of smartphones in-hand, people waiting for their turn to step to the register and make their purchase. In September 2014, the same month that Apple trumpeted its mobile payment system, CU Wallet announced with only a few credit unions signed on to the CUSO.

San Antonio 150

San Antonio San Diego Apple Mobile 150

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent of all retail sales. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JUNE 25, 2018

In a ruling Monday morning (June 25), the Supreme Court of the United States ruled that American Express , the third-largest card network in the U.S., did not violate federal antitrust laws with business practices — known as anti-steering — that prohibit merchants from, in turn, dissuading consumers from using American Express cards.

Ohio 103

Ohio Cards Exercises United States 103

PYMNTS

DECEMBER 31, 2019

A little more than a year ago, PYMNTS started tracking the race for the consumer’s whole paycheck between the two retail behemoths that have been expanding their respective ecosystems in the process: Amazon and Walmart. percent of consumer retail spending in the U.S., percent of consumer retail spending in the U.S., population.

Retail 136

Retail Online Georgia North Carolina 136

PYMNTS

NOVEMBER 8, 2017

Pundits prophesy a cashless society — and indeed, vast swaths of consumers are migrating to digital and mobile channels for many of their banking needs, as shown by a decline in the number of brick-and-mortar retail bank branches. One such advance has been the ability to transact without swiping a card.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

JUNE 9, 2018

and the World Cup (like in 2014, when the U.S. That has left an opening that Chinese brands are planning to spend — $832 million to fill on advertising — during the World Cup. Even among American brands making a major advertising push at the World Cup this year, the thrust of that advertising is very different, reports Digiday.

Regional 109

Regional Retail Branding Marketing 109

PYMNTS

APRIL 29, 2019

In Amazon’s case, that takes the form of holding 50 percent of all eCommerce spend and more than 6 percent – and growing – of all retail consumer spend. And it’s why plastic cards still rule at the physical point of sale, even though there are more contactless POS terminals than ever before. Certainty as Retail’s Disruptor.

Online 162

Online Retail Study Cards 162

PYMNTS

NOVEMBER 7, 2016

According to data revealed inside the brand new PYMNTS.com Global Cash Index™ Poland Analysis , cash is still remarkably popular in the Eastern European country, despite its economic volatility in recent years. billion with debit or credit cards. But it may have to share its throne in coming years. Changing consumer behavior.

Analysis 152

Analysis ATM Mobile Cards 152

PYMNTS

FEBRUARY 2, 2019

3), the numbers put up by the players on the field will pale in comparison to the dollars that advertisers, sports enthusiasts, snack food aficionados and brands will put up, just so they can be part of America’s largest television viewing event. million, and $1 million more than the cost to air a commercial during the 2014 Super Bowl.

Boston 150

Boston Retail Branding Payments 150

PYMNTS

APRIL 19, 2019

The big news of the week, the USDA’s decision to start officially moving forward with digital ordering and delivery capacity for 38 million or so Americans enrolled in the Supplemental Nutrition Assistance Program ( SNAP ), hit both retailers, as they are two-thirds of the grocery participants in the initial New York-based pilot round.

New York 117

New York Video New York City Branding 117

PYMNTS

OCTOBER 24, 2016

With nearly one in four consumers trying Apple Pay this year, according to the PYMNTS Apple Pay Adoption Tracker , there’s been a steady increase in use of and interest in the mobile wallet since late 2014, when only 9 percent of those surveyed used it to make a purchase.

UX 100

UX Mobile Apple Trends 100

PYMNTS

APRIL 4, 2018

The payments system is flexible, allowing customers to pay by cash or credit card. Introduced in 2014 alongside a handful of other experimental services, Uber Eats operates worldwide in 29 countries. Through Slice, consumers can order through a pizzeria’s page on the Slice platform — or through Google or Facebook.

San Francisco 128

San Francisco Comparison social media Online 128

NCR

JANUARY 15, 2018

Ever since Facebook spent $2 billion in 2014 to acquire the technology behind the Oculus Rift – a product that started life as a crowd-funded Kickstarter project – people have been waiting expectantly for it to hit the mainstream. Mastercard and Swarovski showcase VR tech.

Payments 68

Payments Branding Technology User Experience 68

Independent Banker

AUGUST 31, 2015

A well-executed ATM strategy that includes investing in high-quality ATM technology can deliver a host of benefits: improved customer service and experience, lower costs, increased brand awareness and growth in product sales opportunities, to name a few. This drives brand loyalty and promotes business growth.

ATM 70

ATM Technology Branding Retail 70

PYMNTS

JANUARY 6, 2020

ISOs sold terminals and card processing, mostly to brick-and-mortar merchants. eCommerce was teeny at $160 billion in sales, and physical retail hadn’t yet felt the impact of the retail apocalypse that would start to punch it in the gut later that year. Chip cards didn’t exist in the U.S.

Innovation 176

Innovation Mobile Software San Francisco 176