PYMNTS

JULY 10, 2020

“This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience,” our report noted. Our July study found that while approximately 167.1 There’s even room for social media giants in the subscription game. million – 16.4

Report 197

Report social media User Experience Training 197

PYMNTS

MAY 6, 2019

According to Ghost’s data, 20 percent of all fashion posts on the site feature at least one counterfeit item, and the study was able to find at least 50,000 accounts either promoting or directly selling counterfeit goods. And the problem appears to be deeply entrenched in Instagram and its influencer-centric commerce culture.

social media 123

social media Branding Survey Report 123

PYMNTS

DECEMBER 3, 2019

Whether via eCommerce shopping or retail loyalty programs, consumers are getting used to increasingly personalized experiences. “We We can see that with loyalty, where you can tailor the user experience and decide how you want rewards,” Ali told PYMNTS. A recent PYMNTS study of 1,037 mobile-using consumers in the U.S.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

MARCH 20, 2020

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. It takes effort to balance seamless-but-fraud-free user experiences. Most reports put the country in its first steps of recovery. .

Technology 181

Technology Apple New York City social media 181

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195

Insights on Business

JUNE 4, 2019

The Alexander Group research also touches upon a study conducted by them on tech industry and shows how the buyer journey is changing and how is digital a big part of it. Engaging peers & friends before deciding to buy – 84% of C-suite/vice president executives use social media to support purchase decisions.

Technology 105

Technology social media Management Groups 105

NCR

JUNE 29, 2016

According to the Millennial Disruption Index , a 3 year study of approximately 10,000 respondents, 71% of Millennials would rather visit the dentist than listen to what banks are saying. Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience.

Millennials 45

Millennials social media User Experience Branding 45

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Social Assurance

OCTOBER 13, 2021

And we too, at Social Assurance. To some, it was a much-needed time off the platform; for others, it was a marketing apocalypse, giving some the unfathomable insight to a marketing world without social media. Still, any social media strategy has got to start with a good content strategy. With over 2.7B

social media 15

social media Strategy Marketing Strategies Marketing 15

Filene

APRIL 28, 2017

Here are our top three concepts presented during the second day: Neener Analytics through computational social science and social media analytics help financial institutions to offer an alternative way to de-risk the loan application process.

social media 28

social media Big Data Case Study Analytics 28

PYMNTS

JANUARY 28, 2019

And an estimated 86 percent of the scams were shared via social media platforms such as Facebook, Instagram and Twitter. We’re studying the decision to determine our next steps,” a Google spokesman told the Wall Street Journal a week ago. People expect high standards of transparency and control from us.

Video 128

Video Data Google Cards 128

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JUNE 26, 2019

Senate panel examined the ways social media giants — marquee names among them such as Google and Facebook — interact with users. The hearing, held by the Senate Commerce subcommittee on Communications, Technology and Innovation, queried researchers and others who were critical of using AI to suggest content to end users.

social media 101

social media Technology Google Connecticut 101

PYMNTS

JUNE 17, 2016

One, however, would logically expect that larger merchants would have the time, people, money and bandwidth to do something about it – namely, perfect an experience that’s consistent with what consumers now expect when they let their mobile devices do the shopping. They have a marketing and social media strategy.

Retail 100

Retail Online System Strategy 100

CB Insights

OCTOBER 10, 2017

We studied 7 of the fastest-growing personal finance startups of all time, including Robinhood, and dove into what they did to achieve their massive results. Stash teaches its users how to invest. Google Trends data shows that both inbound and content marketing, at the time of Mint’s launch, had hardly been studied.

Tools 78

Tools Millennials US Maine 78

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer. What that new digital identity will be — and maybe several will emerge as studies — is very much TBD.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

It wouldn’t be until almost exactly one year later that investors really started flocking to the early social media startup. In 2006, amidst high user growth and revenue numbers, several firms took part in Facebook’s Series B: Founders Fund, Interpublic Group, Meritech Capital Partners, and Greylock Partners backed the $27.5M

Lending 78

Lending Capital Company Google 78

CB Insights

DECEMBER 14, 2017

Most of the D2C companies that we studied focus on selling only a handful of different products, and many started out with just one. And most of the top D2C companies that we studied for this piece did just that when they got started. It’s a way to look like an earned media groundswell, but in fact it’s paid media.

Video 78

Video Branding Company Strategy 78