PYMNTS

AUGUST 13, 2020

PAAY said its EMV 3DS offering lets merchants decrease chargeback costs, bolster authorization rates and maintain compliance as they provide an easy as well as frictionless experience for users. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

OCTOBER 5, 2020

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement.

ATM 158

ATM Atlanta Software User Experience 158

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest. The risk is that the software must be maintained going forward. . Embedded Finance and Blockchain .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. As payments methods continue to evolve, customers increasingly expect a full-service checkout experience.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JULY 1, 2020

In its virtual reality event Wednesday (July 1), BMW announced updates to its auto software experience that included a “drive” through Munich to demonstrate some of them, according to reports. Allowing customers to put their subscriptions on hold can help keep them loyal and improve overall user experiences.

User Experience 194

User Experience Software System Examples 194

PYMNTS

MAY 20, 2020

This is a difficult time to be an entrepreneur — the retail landscape is shifting under our feet, and the old way of doing things no longer works,” Shopify said in a statement. Dubbed “Reunite,” it gave attendees a glimpse into updates and new products designed to help entrepreneurs boost profits.

Tools 253

Tools User Experience ATM Cards 253

PYMNTS

JANUARY 10, 2020

Not only that, but it is becoming more important to gauge how well voice-centric software powers those features — and how well a specific vehicle can integrate into not only the larger world of connected autos, but the connected commerce ecosystem. It can’t be technology for technology’s sake. It has to solve a problem for consumers.

Las Vegas 170

Las Vegas Software Payments User Experience 170

Perficient

JUNE 24, 2023

Please note that this doesn’t take into consideration other third-party software, including analytics (Google Analytics, Adobe Analytics), email marketing applications (Marketo, Klaviyo, Pardot), CRM databases (Salesforce, HubSpot), or more advanced CDPs (Tealium, Segment, or mParticle).

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

AUGUST 9, 2019

iPhone users within the range of responsible lending and regulations, per the sources. The move is said to follow the desire of the technology company to offer its clients a good user experience. The bank is tapping into Provenir, a software firm, to facilitate decisions, per an unnamed source cited in the report.

Apple 156

Apple Cards User Experience Report 156

Bobsguide

JUNE 3, 2022

Our WWS software proposition is based on a channel integration model that solves many of the problems that most ATM infrastructures are coming up against. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JANUARY 2, 2019

While pricing for the Bixby-powered Galaxy Home has yet to be revealed, the fact that it will boast such features as AKG audio, eight microphones, and the ability to direct sound towards the user’s position, means it will probably compete with the Apple HomePod, which costs $349.

Samsung 108

Samsung Apple Google User Experience 108

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Perficient

DECEMBER 9, 2022

One of the first things end users might notice is that the Lightning Experience is now mirrored on mobile, making the Salesforce experience intuitive as they toggle from their laptop to mobile phone. This seamless user experience also means users don’t need extra training.

Mobile 294

Mobile Tools User Experience System 294

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MARCH 24, 2016

If Nordstrom is looking to strengthen its eCommerce capabilities, the retailer certainly looked to the right place in a recent hire. “Kumar’s extensive experience in strategy, product development and delivering technology solutions that support a great user experience, as well as his passion for the customer, will be invaluable.”

User Experience 100

User Experience Retail Software Technology 100

Payments Source

OCTOBER 5, 2017

Cloud technology has made it possible to leverage APIs so that two pieces of software talk to each other and stay updated in real time, which dramatically improves the user experience, writes Sanjeev Kriplani, senior vice president of product at Bill.com.

User Experience 75

User Experience Software Technology Fintech 75

PYMNTS

MAY 20, 2019

As 5G deployments start, retailers and other companies and organizations around the world are striving to find what works. The 5G-enabled facial recognition process reportedly will take “less than a second, while the tech itself can be deployed in virtually any retail environment. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

APRIL 11, 2017

More recently, the online retail giant rolled out additional capabilities for third-party developers to create skills that leverage the voice-activated assistant’s location capabilities. The other is the inventory feeds retailers who buy ads send Google.). It was embedded into the Amazon mobile app last month, for instance.

Google 134

Google Apple User Experience Retail 134

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

JUNE 8, 2016

The online marketplace has been testing and optimizing its service through UserTesting, a user experience research platform, to get deeper insights into the shopping pattern of its buyers. You can only move as fast as your feedback streams provide,” Babcock told Internet Retailer. “If

User Experience 100

User Experience Retail Study Policies 100

PYMNTS

JUNE 13, 2017

We already know that Snap seeks to innovate with the camera and claims to have changed the social media user experience. As with most second-generation software products, there will likely be significant steps to advance the Spectacles offering to open up new avenues.

social media 102

social media User Experience Video Software 102

PYMNTS

MARCH 24, 2017

No matter what the retailer sells, the goal is to find the problem before it becomes a problem and hopefully stamp it out. At Catchpoint, we are dedicated to helping our retail customers understand the end-user experiences they are delivering across a broad range of geographies and take steps to optimize those experiences.”.

Online 102

Online Data User Experience Retail 102

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 2, 2019

His comments came on the heels of a recent Commerce Ventures capital raise for a new, $60 million fund aimed at the retail and financial services sector. It’s a principle that Rosen said has become even more important, as payments have moved well past retail and toward enabling a better, more secure online user experience.

Capital 127

Capital Innovation User Experience Payments 127

Celent Banking

OCTOBER 14, 2014

I’d also like to see some of the major software vendors acquire firms like this ( cc:@dmgerbino ). I think it’s a great idea for several reasons: Design and user experience (UX) are critical to digital AND brick and mortar banking. Corporate Banking Retail Banking design digital banking UX'

UX 167

UX Digital Banking User Experience Capital 167

PYMNTS

APRIL 7, 2017

Amazon’s Alexa sits comfortably in the top voice-enabled software spot, taking some time to pay attention to the small things. Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Here’s what we mean. Perhaps “marring” is a bit hyperbolic.

Google 101

Google User Experience Apple Retail 101

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. We define challenger banks as fintech companies leveraging technology and software to digitize and streamline retail banking. Banks in Fintech: what’s ahead in 2018. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

JANUARY 17, 2019

Users can also export Square Card transaction data into formats for accounting. Before that — and also this January — Square released an in-app payments software development kit (SDK) that will give developers and sellers alike a new way to process payments. The SDK is customizable and works with most payment types.

Cards 175

Cards Data User Experience Trends 175

PYMNTS

MARCH 1, 2017

The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. OrderGroove Funds Frictionless Commerce With $20M Series C.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

JULY 29, 2020

Fitness equipment maker Tempo , whose home workout systems retail for nearly $2,000, has seen its valuation hit $250 million amid a massive surge in interest as the pandemic shut down brick-and-mortar gyms. The industry is just shut down.”. He said more than 95 percent of the sector “is literally closed and has stopped billing.”.

Exercises 157

Exercises San Francisco Community User Experience 157

PYMNTS

APRIL 22, 2016

Unfortunately, for the world of B2B payments, those B2B startups seem to be serving more of the retail crowd. Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech.

Capital 100

Capital Security Software User Experience 100

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. That resulted in a quite fractured user experience, and inconsistent user experiences.”.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

Celent Banking

AUGUST 28, 2014

If the device is lost or not in the hands of the user, the smartwatch won’t be detected and the user will be prompted for a password. The Moto X smartphone currently has this software feature incorporated into its build of Android, and it can be used to unlock the device. Please weigh in with your thoughts and comments.

User Experience 180

User Experience Mobile Security Google 180

PYMNTS

MAY 17, 2017

Instead of convincing a customer to choose their products over those offered by another retailer or two, merchants must now compete with everyone from traditional brick-and-mortar stores to eCommerce warehouses like Amazon to other online and mobile shopping destinations. Turning Traffic into Transactions. BigCommerce’s big takeaway?

Tools 122

Tools Google Online Payments 122

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

DECEMBER 31, 2018

Cloud computing provides the foundation for transforming transactions from a hardware-based engagement to one that is increasingly software-centric. For some, that means a completely seamless experience that happens “behind the scenes,” while others are enabling highly personalized, experiential transactions.

eBook 162

eBook Mobile User Experience Training 162