PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. 5G Retail Deal. 5G Retail Deal. VR Retail Growth.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. The company said that while retailers often come up with innovations , “bringing these ideas to in-store trials, iterating them quickly and rolling them out at scale takes years.

System 189

System Retail US Data 189

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s a lot of complementary technologies that are being offered today that can be incorporated into the whole self-serve or unattended retail system,” he said. Unattended Loyalty

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

JULY 17, 2019

While regulatory and governmental bodies are still debating PSD2’s full reach, the latest PSD2 Tracker looks at how retailers are approaching SCA as they face potential losses under the rule. So, are their grounds for retailers’ fears about potential losses due to SCA? To some degree.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. Recent news out of Asia serves as solid foreshadowing of how 5G could enhance retail in the coming few years. 5G Retail Plans. South Korea’s SK Telecom and retail conglomerate Shinsegae Group have joined forces on 5G retail, for instance.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. trillion won ($47.4

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. It also goes heavy on conversion mapping, in which it identifies the lower funnel user flow, then works up the funnel.

Retail 242

Retail Guidelines User Experience Branding 242

Perficient

JANUARY 27, 2021

podcast , host Jim Hertzeld interviews Chris Bernard, VP of User Experience and Design at CDK Global and asks “What would happen if we convinced the CEO to embrace design?” She specializes in digital experience, retail, and digital. In Season 1, Episode 2 of the What If? LinkedIn | Perficient.

Digital Strategies 443

Digital Strategies UX Strategy Chicago 443

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

OCTOBER 27, 2016

Once they’re inside your store, they expect the experience to be a seamless one: More than 40 percent of smartphone shoppers want retailers to automatically surface relevant information, such as the location of the item in the store, a special deal or related products,” Google said in an Inside AdWords blog post. ”

Retail 100

Retail Google User Experience Mobile 100

PYMNTS

AUGUST 13, 2020

PAAY said its EMV 3DS offering lets merchants decrease chargeback costs, bolster authorization rates and maintain compliance as they provide an easy as well as frictionless experience for users. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

FEBRUARY 8, 2018

Can predicting the future help retailers and other organizations avoid negative outcomes? It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. On a retail site, Sweary continued, the goal is for people to buy.

Analytics 152

Analytics Retail Mobile Exercises 152

PYMNTS

MARCH 14, 2017

The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size. Moreover, merchants are adopting this device to attract more customers, due to simplicity, convenience and flexibility offered by POS terminals while making payments.”.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

JULY 22, 2020

Li sees Popshop, and livestreaming in general, as a combination of several user experience features. We’re seeing much higher conversions with livestreaming commerce on mobile compared to traditional eCommerce.”. She believes that it hasn’t yet caught on in the U.S.

Retail 212

Retail New York City Mobile User Experience 212

Bobsguide

JUNE 25, 2017

Technological and digital progresses have brought deep changes to the retail industry in recent years. Users currently demand high service levels, frictionless user experiences and one-click payments. This is especially true in today’s multichannel, always-connected, hypercompetitive consumer.

Retail 76

Retail User Experience Industry Technology 76

Payments Source

SEPTEMBER 11, 2019

Researching how pain points make consumers work harder can fix payment execution, says UJET's Anand Janefalkar.

User Experience 85

User Experience Payments Retail 85

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

Payments Source

SEPTEMBER 6, 2019

Mobile payments speed and convenience is more than an abstraction, and needs to be quantified, says UJET's Anand Janefalkar.

User Experience 75

User Experience Mobile Payments Retail 75

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. However, Apple decided to bring the technology to the iPhone next fall, in part, to make sure that global networks can foster a true 5G user experience. Visual Commerce.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

JANUARY 9, 2019

Retailers raked in more than $850 billion during the 2018 holiday season, marking the fastest holiday retail sales growth seen in the past six years. Luxury retailers have been slower to move online than some other retailers, but the impact of online sales in this industry can already be seen.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel.

Retail 208

Retail User Experience Study UX 208

Payments Source

DECEMBER 17, 2019

consumers buying gift cards will opt for digital versions, opening new possibilities for merchants that are anxious to counter Amazon's influence and improve user experience for stored value. Gift cards will be the most-requested item this holiday season again, and for the first time, one in three U.S.

Cards 85

Cards User Experience Retail Payments 85

Payments Source

DECEMBER 12, 2017

Financial services organizations increasingly need an unwavering commitment to customer experience in order to compete, or the competitor down the street will do it first, writes Chris Millner, a principal of financial technology and a payments consultant at North Highland.

User Experience 63

User Experience Customer Experience Financial Technology Technology 63

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

APRIL 15, 2016

When smartphones first emerged as yet another viable medium of retail, many merchants needed help getting themselves set up on the then-foreign mobile platform. According to VR and eCommerce veteran Peter Wokwicz, that moment is coming sooner than most retailers think. “It

Retail 100

Retail User Experience Branding Technology 100

Payments Source

NOVEMBER 16, 2017

So, as they continue to embrace frictionless experiences, merchants are under mounting pressure to deliver or risk losing out, writes Joseph Daly, COO of North American Payment Processing for Paysafe. Merchants’ fates are inextricably linked to what customers want.

User Experience 63

User Experience Payments Mobile Retail 63

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. Early indicators report that there is a strong connection between the use of Apple Pay and increased sales at these retail locations.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. As payments methods continue to evolve, customers increasingly expect a full-service checkout experience.

Retail 100

Retail Software User Experience Payments 100

Payments Source

DECEMBER 7, 2017

Establishing trust, especially when it comes to online payments, is critical. People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce.

User Experience 63

User Experience Online Security Management 63

Bank Innovation

MARCH 4, 2020

Vendors who work with banks, including eGain and Backbase, said at Bank Innovation Ignite on Tuesday that their customers are increasingly taking a startup-inspired approach to the user experience. Vince Bezemer, head of strategy […].

User Experience 243

User Experience Customer Experience Strategy Innovation 243

Perficient

JULY 9, 2020

To improve the end-user experience, I’ve implemented this Google Places Autocomplete API using jQuery in an Insite Commerce framework for one of our clients. As the user enters text, autocomplete returns address predictions in the form of a dropdown picklist. Avoid typos and user errors.

Google 510

Google User Experience CA United States 510

Bank Innovation

OCTOBER 2, 2019

To Varo, a digital-only banking startup which has more than 750,000 users, an inclusive user experience is its passport to growth. Varo is looking to other digital-only financial players along with big-tech platforms like Google and Amazon for inspiration.

User Experience 276

User Experience Google Company Customer Experience 276

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264