Abrigo

JULY 10, 2023

Public social media sources have made it easier for fraudsters to obtain information by looking at what people post online. Ensure all personnel in contact with clients are trained to ask the right questions, not just the easy ones. Staying current with AI fraud will help safeguard your organization and clientele.

Fraud 150

Fraud How To social media Security 150

Abrigo

JANUARY 31, 2023

Takeaway 3 Education and training are the first steps to ensuring that your AML/CFT program is ready for these critical threats. The next expected rulemaking will revise FinCEN’s customer due diligence (CDD) rule to bring current regulations in line with the first two rules.

Fraud 195

Fraud Training Regulation Trends 195

Abrigo

NOVEMBER 17, 2023

Social media scams account for the highest losses and are higher than any other fraud typology , at a reported half-billion total loss. Additionally, the human capital investment—in terms of both hiring fraud prevention experts and training existing staff—represents a significant operational expense.

Fraud 195

Fraud Training Trends Compliance 195

Abrigo

OCTOBER 19, 2023

Takeaway 3 Training employees and customers or members and promoting cybersecurity are ways institutions can foster a strong cybersecurity culture. Here are some ideas: Use social media platforms such as Twitter, Facebook, or LinkedIn to share cybersecurity tips, stories, or resources using the hashtag #BeCyberSmart or #SecureOurWorld.

Online 221

Online Security Resources Training 221

Abrigo

FEBRUARY 8, 2024

Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft. Clients should also be wary of social media scams. While interacting with friends and family online can be a fun pastime, social platforms are a feeding ground for fraudsters.

Fraud 195

Fraud Resources social media Software 195

PYMNTS

DECEMBER 19, 2019

The tech companies cited included social media giant Tencent , Sina Corp., A total of 41 apps were found to be not in compliance of user data rules, according to regulators, and violations included improperly collecting or using information about visitors to their services. Sohu.com Ltd. and Xiaomi Corp.

social media 130

social media Regulation Exercises Policies 130

PYMNTS

JULY 7, 2020

Now there’s the Retail Industry Leaders Association (RILA) asking for help with mandating mask guidance regulations to protect store personnel. Social media has been full of news of anti-maskers wrecking displays – and weeks ago, even attacking a store clerk because of regulations requiring them to mask up inside stores.

Retail 151

Retail Groups social media Policies 151

South State Correspondent

AUGUST 15, 2022

Bankers often think from the bank’s perspective or from the regulator’s perspective. Like everyone is a risk officer in banking, everyone should be trained to be a customer experience officer in banking. Every bank should train its staff to monitor customer sentiment and performance constantly. Study Customers.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

AUGUST 15, 2022

Bankers often think from the bank’s perspective or from the regulator’s perspective. Like everyone is a risk officer in banking, everyone should be trained to be a customer experience officer in banking. Every bank should train its staff to monitor customer sentiment and performance constantly. Study Customers.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

MARCH 15, 2023

8) Deposit Impact of Social Media: SVB’s customer base and followers were highly active on Twitter and other social media properties. The more active your customer base and “friends of the bank” are on social media, the shorter you can expect your deposit duration when sentiment turns negative.

social media 195

social media FDIC Branding Management 195

PYMNTS

NOVEMBER 25, 2020

But Labhesh Patel , chief technical officer and chief scientist at real-time identification firm Jumio , told PYMNTS in a recent interview that AI-underpinned models are only as good as their underlying training datasets.

social media 353

social media Data Examples Training 353

PYMNTS

SEPTEMBER 8, 2020

Here’s the latest news for Big Tech’s Google , Amazon , Apple and Facebook , which are coming under increasing scrutiny from legislators and regulators the world over. Regulation. In addition, the legislation would make sellers pay a third of commissions to a dedicated training fund for technology specialists each quarter.

Taxes 131

Taxes Google Apple social media 131

PYMNTS

AUGUST 1, 2017

Surveying more than 1,000 SMEs, MYOB found that 76 percent said they had already invested in some type of innovative technology in the last year, with companies focusing on computer hardware, software, machinery and employee training. Another technology in focus within MYOB’s report is social media.

Innovation 118

Innovation social media Survey Tools 118

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 13) @BAI_Info – BAI (Bank Administration Institute) provides research, training and industry news.

social media 150

social media Lending Community Community Bank 150

Insights on Business

OCTOBER 18, 2017

Related to data is the underlying training model, algorithms and the experts used to train the dataset. But to train and implement a Bot that can do both requires a FI to plug into data behind the firewall (core banking systems) and that’s no easy task; right from data access, quality, security to testing and implementation.

Training 152

Training social media Data Examples 152

Independent Banker

OCTOBER 14, 2014

A status update on banks and social media. According to a statistic released as part of the ICBA 2014 Top 50 Community Bank Leaders in Social Media, nearly 2,500 banks have a Facebook or Twitter presence, and the numbers continue to exponentially grow. .* 140-word summary of the social media guidance.

social media 88

social media Risk Management Compliance Community Bank 88

PYMNTS

SEPTEMBER 5, 2018

Its been months since the country banned initial coin offerings (ICOs) outright, and last month, regulators sounded an alarm about illegal fundraisers done with cryptos. Even social media has been limited in terms of how much can be said about cryptocurrencies. This is no minnow among financial firms.

blockchain 100

blockchain Handbook social media cryptocurrency 100

PYMNTS

DECEMBER 7, 2017

Amazon takes another swing at Etsy, Apple catches up in the proprietary Pay game and Facebook matriculates a new generation of social media users with its new Messenger product for kids — this and more of the latest news from the Frightful Five, just in case you missed it. Microsoft.

Apple 111

Apple social media Google Video 111

South State Correspondent

JANUARY 3, 2024

Banking Regulation in the United States , by Carl Felsenfeld and David Glass – While this is the “pager-turner” that the title portends, the book is still one of the best general overviews of how and why banks are regulated. The authors provide a history and context for modern regulation and a resource for future reference.

Leadership 370

Leadership Management Strategy How To 370

Gonzobanker

JULY 13, 2023

Supervised machine learning is when a model is trained to predict outcomes from a dataset. However, in both supervised and unsupervised machine learning, bankers need to keep in mind that models develop biases that might not comply with things like fair lending and Community Reinvestment Act regulations.

Technology 78

Technology Software social media Fraud 78

PYMNTS

JULY 26, 2019

The news reportedly comes from a slide deck used in a cyber training session that discussed the many ways in which criminal investigators might come across digital currency tax cheats. The slide deck was said to have been leaked through social media by an accountant. at the World Bank.

Taxes 128

Taxes social media cryptocurrency Washington 128

Gonzobanker

MARCH 22, 2023

Here are seven key areas where bank executives need action plans to address burning challenges: Communication – Bankers have been working to calm their customers and community, but the quantity and quality haven’t yet met the standard in an always-on social media world where the public is sniffing for transparency and authenticity.

social media 78

social media Capital Risk Management Strategy 78

PYMNTS

JUNE 6, 2019

De Mol’s lawyers accuse the social media giant of failing to prevent the ads, as well as not responding fast enough to complaints. Dutch billionaire John de Mol, who created the reality TV program “Big Brother,” is suing Facebook for allowing fake ads which used his name and image to commit bitcoin-related fraud that swindled 1.7

Bitcoin 135

Bitcoin ATM blockchain social media 135

South State Correspondent

MAY 13, 2024

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. It is likely that regulators will soon ask banks to come up with a plan.

Conference 195

Conference Payments Fraud Data 195

Independent Banker

MARCH 31, 2022

Lucas White: We need to continue to differentiate community banks and educate policymakers on why tiered and proportionate regulation is necessary. We need to make sure people remember that and have it reflected in laws and regulations that affect our industry. We are not Wall Street banks—we are community banks.

Community Bank 239

Community Bank Community Industry Texas 239

PYMNTS

MAY 25, 2020

The ongoing COVID-19 pandemic is significantly affecting everyday life, with more than one-third of the world’s population subject to social distancing guidelines, stay-at-home orders or other regulations to prevent the virus’s spread. Education is a key weapon in banks’ arsenals to protect their customers from COVID-19-related scams.

Fraud 167

Fraud social media Security Guidelines 167

Abrigo

SEPTEMBER 18, 2020

Regulators will want to know how you are addressing and mitigating COVID-19 related fraud, so be prepared for that question. As with many fraud trends, it is important to train front line staff in the red flags of COVID-19 fraud, as they have the most opportunity to interact with customers/members. BSA Rules and Regulation.

Fraud 195

Fraud Trends social media Regulation 195

South State Correspondent

OCTOBER 20, 2022

These “event clusters” often uncover employee training and customer education gaps. Train bankers to solve the emotional problem rather than just the problem. Here, banks sometimes unconsciously train their bankers to use words that trigger negative reactions and deteriorate trust. The result?

Policies 195

Policies Training Customer Experience Examples 195

Jeff For Banks

FEBRUARY 23, 2013

Ensure compliance with all industry laws and regulations. Develop and support a brand that is consistent with strategy, including traditional and non-traditional advertising, social media, and service excellence criteria. Ensure compliance with all HR related laws and regulations. Run the FI in a safe and sound manner.

Training 84

Training Leadership North Carolina Resources 84

BankUnderground

SEPTEMBER 27, 2023

Itua Etiobhio, Riyad Khan and Steve Blaxland The volume of information available to supervisors from public sources has grown enormously over the past few years, including unstructured text data from traditional news outlets, news aggregators, and social media.

Data 96

Data Analysis social media Examples 96

South State Correspondent

JUNE 13, 2022

In this age of social media, global interconnectedness, and market volatility, banks can be one tweet torrent away from a lightning-fast onset of risk. The result is an unrealistic view of risk that deceive both management and the regulators into believing the bank has a solid risk plan when in fact, they do not.

Risk Management 195

Risk Management Examples social media Management 195

PYMNTS

OCTOBER 19, 2018

Those fraudsters can learn new techniques and keep a step ahead of companies, regulators, law enforcement and governments. They are able to use cutting-edge technology, black-market websites and top-level, nimble and well-secured global networks to work their craft. This is only likely to get worse.

Fraud 189

Fraud Online social media Software 189

Lex Sokolin

APRIL 28, 2021

Rather, you are working on behalf of the all-mighty algorithm, which is trained by its constituent audience to deliver the juice. Not surprisingly, some old people (sort of like us and also the regulators) and young people with old souls (those that invest in index funds) find a bunch of this stuff objectionable. million views.

Video 52

Video social media Millennials Regulation 52

PYMNTS

OCTOBER 18, 2019

But increasingly, the bad guys have trained their collective sights on the most vulnerable of populations — utterly defenseless, as some of them cannot even walk or talk. No surprise, then, that identity theft is on the rise. Those victims are kids — in some cases, even infants. They use children’s accounts to launder money. “We

Fraud 106

Fraud Security social media Tools 106

Social Assurance

OCTOBER 29, 2021

According to our results, it was social media marketing, digital marketing, and UDAAP (Unfair, Deceptive, Abuse Acts, or Practices) compliance. These concerns provide an opportunity for marketing and compliance teams to come together for increased collaboration, training, and information sharing. Marketing Budgets and Trends.

Compliance 15

Compliance Survey Marketing social media 15

FICO

APRIL 6, 2017

This allows us to apply AI to improve risk prediction without creating “black box” models that don’t give risk managers, customers and regulators the required insights into why individuals score the way they do. They’re focused on using many types of alternative data, such as information gleaned from social media, to deduce credit risk.

How To 96

How To social media Analytics Examples 96

Insights on Business

NOVEMBER 20, 2018

If you operate in any regulated industry, you need to assure both the regulatory community and your clients that you are acting in the best interests of the customer. This encourages them to train their peers to support customers more effectively and inspires those peers to follow their lead.

Analytics 79

Analytics Compliance Risk Management social media 79