Cisco

AUGUST 9, 2022

financial institutions, the FFIEC released new guidance and a Cybersecurity Assessment Tool for institutions to self assess their risks and determine their cybersecurity maturity. This framework is especially relevant given the recent FFIEC Architecture and Operations update and the Executive Order on Cybersecurity from 2021.

Tools 114

Tools Leadership Handbook Security 114

PYMNTS

JANUARY 20, 2021

We are now using Mastercard Send , our push payments platform, to support four sub-verticals of games of chance, where you buy tickets online, sports betting and bookmaking, games of skills and fantasy sports. “We estimate about $120 billion as the size of the overall market in the U.S.,” Hernandez said. “We The Road Ahead.

Online 276

Online Payments User Experience Operations 276

Perficient

FEBRUARY 27, 2024

Platform Modernization: Enhancing Efficiency Across the Value Chain Organizations are actively embracing artificial intelligence (AI) and cloud technologies to streamline operations and gain insights. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221

Trends Industry Operations Customer Experience 221

PYMNTS

MAY 6, 2020

The COVID-19 pandemic has had a noted effect on how several industries can operate and interact with their customers during this time including retail stores, movie theaters and casinos. There is one sticking point online casinos need to fix, however, and that is the speed at which consumers receive their winnings.

Online 222

Online Taxes United States Industry 222

PYMNTS

NOVEMBER 16, 2020

The subsidiary is tracking to launch in January of next year to meet the accelerating demand for online shopping and digital payments. The company offers 70-plus services such as online mergers with offline (OMO) and data marketing that tap technology to advance a new brick-and-mortar experience.

Retail 217

Retail Tools Online Meeting 217

Bank Innovation

OCTOBER 24, 2017

EXCLUSIVE – It is not everyday that a new tool for banking at the infrastructure level is introduced, but that is exactly what Finspace has unveiled today. The new tool, a beta of which is being made available today, is called Finspace, and it serves as a pipeline between banks and businesses for the exchange of […].

Tools 284

Tools Operations Online Lending 284

PYMNTS

AUGUST 22, 2019

Amazon is on track to invest upwards of $15 billion this year in new tools to help small and medium-sized businesses (SMBs) grow and succeed, according to a press release. . To aid SMBs, 150 new tools have been launched since the beginning of the year, the company announced on Thursday (Aug 22).

Tools 184

Tools America Retail Survey 184

PYMNTS

NOVEMBER 13, 2020

Google is integrating its Expedition 360 virtual reality (VR) tools to Google Arts & Culture app to allow teachers to keep offering students digital adventures as remote learning continues. The original Expeditions Pioneer Program launched in 2015 for educators and in 2016 was made available on the Android operating system.

Google 222

Google Las Vegas Tools New York City 222

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

Operations 156

Operations social media Online Survey 156

PYMNTS

MARCH 20, 2019

Square has two new offerings: the revamped Square Online Store and Square For Retail, introduced in an announcement by the company on Wednesday (March 20). It’s crucial that sellers are able to reach their buyers on any channel, whether in person, online, or in apps,” Rusenko said. Brian Smith, director of retail operations at K.

Retail 196

Retail Online St. Louis Tools 196

PYMNTS

NOVEMBER 11, 2020

“Restaurants and convenience stores are in the middle of a permanent pandemic-driven shift to digital ordering, and subscription programs have already proven to be a powerful purchasing and loyalty tool within ecommerce,” Paytronix Head of Data and Insights Lee Barnes said in a statement. “By

Tools 182

Tools Branding Innovation Survey 182

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. Around The Credit Union Landscape .

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

JANUARY 22, 2021

And that opened up an entirely new playing field for online gaming establishments now free to operate in any state that would allow them. But now gaming and sports betting is moving online and regulators are just now trying to figure out how to manage it.”. Or Michigan, which starts online gambling Friday, Jan.

Online 181

Online Tennessee Regulation Michigan 181

PYMNTS

JULY 27, 2020

Noting that some countries are able to operate more normally now than the U.S., As 2020 has proven, the cloud has won, and is the only meaningful path for modern financial commerce and operations. There are no more excuses for investing in a modern, viable FinTech stack. The world economy won’t wait for the U.S. to recover.

Operations 183

Operations Fraud Payments How To 183

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. But even for greenfield banks built to be digital from the ground up, online banking has its limits—especially with SMEs.

Tools 150

Tools Management Customer Experience Technology 150

PYMNTS

NOVEMBER 26, 2019

Recent data indicated that 82 percent of SMBs shutter in their first year because of poor cash management operations. As SMBs seek opportunities to expand their operations, and reach new customers and markets, they will need the right spend and workforce tools to ensure funds are spent appropriately.

Tools 141

Tools Boston Cards Management 141

PYMNTS

JANUARY 14, 2021

Improve Operations: Pushing Out the Paper . Relying on AP automation tools could ultimately help SMBs build more resilient, efficient operations. Embracing Optimism With an Array of Digital Tools. Selling on a marketplace, he noted, is “going to be a new normal.” Thinking Beyond the Bank.

Tools 180

Tools Operations Payments Meeting 180

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Reshaping Business Payments . Adapting To A Mobile, Contactless Normal .

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. This includes shifts in which consumers are shopping and paying, and in the payment tools or methods they are using to finalize their transactions.

Fraud 155

Fraud Tools Mobile North Carolina 155

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

SEPTEMBER 15, 2020

Faculty and staff members are attempting to control COVID-19’s spread to keep everyone safe and maintain smooth operations while also managing higher online portal volumes and other troubles related to education environments’ new realities. We had to transition all of that new student orientation programming online.”.

West Virginia 147

West Virginia Virginia Online Tools 147

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. “It does seem absolutely logical, up until the point that you start calculating costs.”

Online 179

Online Payments User Experience How To 179

Bank Innovation

DECEMBER 13, 2016

Bank of America unveiled a money management and financial education tool for mobile and online banking users this morning. Consequently, it’s becoming increasingly hard to keep track of all the budgeting and money management startups out there. And FIs are catching on to the trend as well. Read More.

Tools 150

Tools America Trends Mobile 150

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

OCTOBER 23, 2020

Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. It is thus incumbent upon credit unions to listen to members’ feedback as they work to enhance their mobile and online offerings — or else risk losing them to competitors who provide superior experiences.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

JUNE 3, 2019

In a blog post , Bill Ready, PayPal’s chief operating officer, said the new digital platform will provide what the company is calling the most comprehensive set of technology, tools, services and financing for businesses of all sizes around the world.

Online 206

Online United States Meeting Tools 206

PYMNTS

FEBRUARY 17, 2020

The firm completed the first phase of its transformation in 2014, allowing it to use real-time analytics and IT tools to create dynamic pricing models and enable online and mobile app transactions. Streamlining operations and improving customer insights were key, but so was protecting against fraud, Koch said.

Security 141

Security Tools Fraud System 141

PYMNTS

JULY 11, 2019

Restaurants looking to compete against meal kit subscriptions and online grocers are increasing their patronage by accelerating and improving their services. Staff can use such tools to take orders and send them directly from the table to the kitchen. Upping Accuracy .

Tools 116

Tools System Software Cards 116

PYMNTS

JANUARY 13, 2021

Some 47 percent are integrating security and fraud management software, 44 percent are embracing contactless or mobile payment, 36 percent are integrating buy online pick up in-store (BOPIS) and 31 percent are upgrading digital backend payment operations. The Road Ahead .

Tools 215

Tools Data Meeting Maine 215

PYMNTS

JULY 25, 2017

Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers. In 2016, online financial fraud hit 15.4

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

Bank Innovation

MAY 1, 2018

challenger bank Metro Bank could extend its AI-driven money management tool Insights, designed for its retail side, to its business customers. Formed in partnership with Israeli AI company Personetics, Metro Bank is currently preparing to roll out Insights in beta over the summer.

Metro 199

Metro Tools Retail Management 199

PYMNTS

JUNE 17, 2020

With studies showing that 92 percent of consumers read online restaurant reviews, and one-third of them bypassing any eatery with less than four stars, it’s not surprising that close to 60 percent of restaurant owners feel reviews drive business better than advertising. Where you find customer data, you also find cybercrooks.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

JUNE 26, 2020

Large and small firms’ operations have been thoroughly disrupted by the past months’ events. Some firms already had digital tools and platforms in place to streamline their payroll operations, but many others have had to scramble to adapt to these new realities.

Tools 130

Tools Cards United States Innovation 130

PYMNTS

DECEMBER 7, 2020

With the holiday shopping season in full swing amid the global pandemic, online commerce is booming. Despite a surge in sales, small businesses selling online can struggle to manage working capital, particularly as many rely on third-party marketplaces like Amazon that don't facilitate instant access to revenues.

Capital 356

Capital Online Tools Lending 356

PYMNTS

DECEMBER 22, 2020

Shake Shack, for example, has relied on its Shack Track digital preordering and fulfillment platform, which allows customers to preorder online or via the chain’s Shack App and to pick up their food at walk-up or drive-up windows, curbside or in stores.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

OCTOBER 30, 2020

Many cybercriminals are now conducting eSkimming attacks designed to steal card data online instead of putting in the time and effort to launch schemes that involve tampering with physical card terminals, said Lindsay Land , vice president of operations at Consumers Credit Union. . “I

Cards 192

Cards Online Fraud social media 192