PYMNTS

AUGUST 22, 2019

Amazon is on track to invest upwards of $15 billion this year in new tools to help small and medium-sized businesses (SMBs) grow and succeed, according to a press release. . To aid SMBs, 150 new tools have been launched since the beginning of the year, the company announced on Thursday (Aug 22).

Tools 184

Tools America Retail Survey 184

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. Around The Credit Union Landscape .

Tools 276

Tools Los Angeles New Jersey Trends 276

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. Make the wrong calls, and your RMs may be hamstrung by inappropriate technology—undermining your position in the marketplace.

Tools 150

Tools Management Customer Experience Technology 150

PYMNTS

JANUARY 14, 2021

Improve Operations: Pushing Out the Paper . Relying on AP automation tools could ultimately help SMBs build more resilient, efficient operations. Embracing Optimism With an Array of Digital Tools. According to Visa’s data, 82 percent embraced new forms of digital technology to meet their consumers’ emerging need sets.

Tools 180

Tools Operations Payments Meeting 180

PYMNTS

MARCH 20, 2019

Square has two new offerings: the revamped Square Online Store and Square For Retail, introduced in an announcement by the company on Wednesday (March 20). It’s crucial that sellers are able to reach their buyers on any channel, whether in person, online, or in apps,” Rusenko said. Brian Smith, director of retail operations at K.

Retail 196

Retail Online St. Louis Tools 196

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

Operations 156

Operations social media Online Survey 156

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. “It does seem absolutely logical, up until the point that you start calculating costs.”

Online 179

Online Payments User Experience How To 179

PYMNTS

FEBRUARY 17, 2020

Dallas-based busing line Greyhound is all too familiar with such problems, prompting it to implement advanced learning technologies to secure ticketing. Streamlining operations and improving customer insights were key, but so was protecting against fraud, Koch said. Overcoming legacy systems.

Security 141

Security Tools Fraud System 141

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Reshaping Business Payments . Adapting To A Mobile, Contactless Normal .

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

JUNE 3, 2019

In a blog post , Bill Ready, PayPal’s chief operating officer, said the new digital platform will provide what the company is calling the most comprehensive set of technology, tools, services and financing for businesses of all sizes around the world.

Online 206

Online United States Meeting Tools 206

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. This includes shifts in which consumers are shopping and paying, and in the payment tools or methods they are using to finalize their transactions.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

SEPTEMBER 15, 2020

Faculty and staff members are attempting to control COVID-19’s spread to keep everyone safe and maintain smooth operations while also managing higher online portal volumes and other troubles related to education environments’ new realities. We had to transition all of that new student orientation programming online.”.

West Virginia 147

West Virginia Virginia Online Tools 147

PYMNTS

NOVEMBER 23, 2020

Interest in cloud technologies has sparked in recent years, but as previously noted in this space, a number of established financial institutions have more ground to clear before these can be completely implemented. Orange has also joined the AWS Channel Reseller Program, enabling it to resell AWS offerings to clients.

Technology 142

Technology Security Analytics Tools 142

PYMNTS

OCTOBER 23, 2020

Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. It is thus incumbent upon credit unions to listen to members’ feedback as they work to enhance their mobile and online offerings — or else risk losing them to competitors who provide superior experiences.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

MARCH 11, 2019

But interest in this technology is not limited to the food and beverage space, and is gaining traction in many different verticals. At the same time, new technologies are coming on the market to serve these merchants. And technology and payments firms are collaborating to bring offerings to market.

Retail 213

Retail Technology Atlanta San Francisco 213

PYMNTS

JULY 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers.

Fraud 196

Fraud Online Retail Maine 196

Perficient

OCTOBER 20, 2020

The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Move Retail Stores Online.

Online 484

Online Mobile Management Retail 484

PYMNTS

JULY 11, 2019

Restaurants looking to compete against meal kit subscriptions and online grocers are increasing their patronage by accelerating and improving their services. Staff can use such tools to take orders and send them directly from the table to the kitchen. Upping Accuracy .

Tools 116

Tools System Software Cards 116

PYMNTS

JANUARY 13, 2021

The good thing is, despite all of those negatively impacted to the point of failure, the businesses that have embraced digitization and new technology are actually more optimistic because they believe their client base has expanded. and around the world. The Road Ahead .

Tools 215

Tools Data Meeting Maine 215

Bank Innovation

DECEMBER 13, 2016

Bank of America unveiled a money management and financial education tool for mobile and online banking users this morning. Consequently, it’s becoming increasingly hard to keep track of all the budgeting and money management startups out there. And FIs are catching on to the trend as well. Read More.

Tools 150

Tools America Trends Mobile 150

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

JANUARY 19, 2021

National Australia Bank (NAB) has chosen Eedenbull to integrate its payment and spend management technology for SMB customers. ICICI Adds AlignBooks Technology. India’s ICICI Bank is adding accounting technology from AlignBooks to strengthen its SMB services. National Australia Bank Chooses Eedenbull.

Fintech 341

Fintech National Groups Tools 341

PYMNTS

DECEMBER 22, 2020

The health crisis has forced the sector to hasten its use of technology to improve customers’ experiences at the drive-thru, to streamline curbside pickup orders and to cater to a limited number of dine-in patrons. . Many QSRs are up to the test, however, and are looking to digital tools to help them on the road to recovery.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JUNE 17, 2020

With studies showing that 92 percent of consumers read online restaurant reviews, and one-third of them bypassing any eatery with less than four stars, it’s not surprising that close to 60 percent of restaurant owners feel reviews drive business better than advertising. Where you find customer data, you also find cybercrooks.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

DECEMBER 17, 2019

The global advance of open banking initiatives means many consumers’ online platforms are connected to challenger banks and FinTechs that lack the funds necessary to provide robust fraud protection measures. The Technology Gap That Fosters Fraudsters. Bigger Banks And The Problems With Data Security.

Technology 142

Technology Fraud Data Security 142

PYMNTS

NOVEMBER 4, 2020

Research confirms that QSR patrons are seeking multiple online and offline ordering methods. The following Deep Dive explores the ways in which QSR customers’ ordering and payment habits are shifting, as well as how restaurants are changing their operations to meet consumers’ new payment demands. The Evolution Of Ordering. drive-thrus.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

OCTOBER 22, 2020

It’s been replete with stumbles and delays getting the new technology paradigm off the ground — most notably in the middle of the coronavirus pandemic, a global event that put the brakes on projects large and small worldwide. When it comes to data protection, security and payments technology, the trends seem to begin in Europe,” he said. “[But]

Fraud 221

Fraud Online Security Cards 221

PYMNTS

JUNE 26, 2020

Large and small firms’ operations have been thoroughly disrupted by the past months’ events. Some firms already had digital tools and platforms in place to streamline their payroll operations, but many others have had to scramble to adapt to these new realities.

Tools 130

Tools Cards United States Innovation 130

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. Most survey respondents told JPMorgan that, though they conduct banking online, there are some processes that require in-person or over-the-phone interactions with their banks.

Online 100

Online Meeting Survey Analysis 100

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

JULY 30, 2019

Such tools are no longer at the far reaches of the universe, and today’s technologies would make the Enterprise’s crew feel right at home. Wingstop, a fast-casual buffalo wings chain with 1,031 locations worldwide, tends to be an early adopter for new technologies. This system is currently being tested at 40 Domino’s locations.

Technology 119

Technology Mobile Google Software 119

PYMNTS

APRIL 23, 2020

In the inaugural Digital Banks And The Power Of The Cloud Tracker® , PYMNTS examines how cloud-based tools are becoming part of banks’ digital transformations worldwide and how they are overcoming obstacles that can come with implementing these technologies. Developments Around The Cloud Banking World. The bank has designated $3.7

Digital Banking 262

Digital Banking Security Innovation Google 262

PYMNTS

OCTOBER 4, 2020

Harris said the SPAC is a necessary tool for companies looking to go public. Michael’s SPAC intends to buy a technology company, where Michael will serve as chairman and CEO, IPO Edge reported. He was also a technology, media and telecommunications banker at Goldman Sachs.

Google 257

Google San Francisco Capital Millennials 257