PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. Baby Boomers. was home to 81.3 was home to 81.3

Retail 147

Retail Millennials Study Trends 147

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 5, 2018

Those promise to stand as two main traits of the 2018 holiday shopping season , and retailers that gain an edge and increase revenue during the all-important fourth quarter will likely have exploited such tactics during this period, at least according to new data that strives to paint a detailed picture of U.S. percent, reaching $124.1

Retail 179

Retail United States Millennials Study 179

PYMNTS

AUGUST 13, 2019

While mobile technology has become an integral part of the in-store experience for many shoppers, they rarely use such tools to make in-store payments. Offering an app doesn’t a guarantee retailers popularity or loyalty, though. Much has been made about app fatigue, yet retailers keep launching them. percent) of millennials, 81.6

Retail 181

Retail Millennials Mobile Payments 181

Bank Innovation

MARCH 30, 2016

” For Millennials, the cry might as well be, “I want my mobile banking.” ” About 67% of Millennials now use mobile banking, according to a study released today by the Federal Reserve. For Gen Y, the rallying cry was, “I want my MTV.”

Millennials 150

Millennials Mobile Study Marketing 150

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. Retailers must accommodate financial flexibility, which is leading many to explore alternative solutions — such as Buy Now, Pay Later (BNPL) solutions. Around The Buy Now, Pay Later Worl d.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

JANUARY 18, 2017

While personalization can bring in customers, it turns out many retailers don’t venture into that personalization realm at all. According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

AUGUST 15, 2018

43 percent : That is the amount of high-income millennials who said they would be more likely to visit a gas station if its app offered them convenience, loyalty and savings. And half of those high-income millennials said that about 74 percent of their gas purchases were made via mobile apps that encourage them to keep using apps to buy gas.

Millennials 107

Millennials Mobile Payments Groups 107

PYMNTS

NOVEMBER 4, 2019

According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. In fact, North America’s top 1000 online retailers have sold $143 billion worth of goods to customers outside the U.S.,

Fraud 124

Fraud Retail Online Study 124

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

SEPTEMBER 19, 2016

The saying that it’s better to give than receive might not be totally lost on millennials , because most millennials are planning on spending significantly more this holiday season than last year. So, what are millennials going to spend their money on this holiday season?

Millennials 100

Millennials Survey Video Mobile 100

PYMNTS

SEPTEMBER 20, 2016

It’s still technically summer for a few more days, but we already know how shoppers — Baby Boomers and millennials — are going to shop this holiday season. Retail sales in November and December are forecast to grow by just 1.3 Retail sales in November and December are forecast to grow by just 1.3 So, what are millennials buying?

Millennials 100

Millennials Online Groups Study 100

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). ” .

Study 129

Study Survey Leadership Millennials 129

PYMNTS

AUGUST 9, 2016

A new study by The NPD Group found that anything related to health and wellness ­­— like wearable technology , basketball gear, sweats and active bottoms (AKA exercise pants), running products, outdoor sports and toys, running gear, portable beverageware — were among the fastest-growing retail categories between Dec.

Retail 100

Retail Study Millennials Exercises 100

PYMNTS

JANUARY 12, 2021

Consumers are becoming more familiar with digital technologies and are expecting swifter disbursement methods in other areas of their lives, such as for P2P or retail-related payments. Instant Payments and the Millennial Push.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology.

Retail 127

Retail social media Online Mobile 127

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology.

Retail 114

Retail social media Online Mobile 114

PYMNTS

MAY 22, 2019

In the 2019 edition of the Remote Payments Study , PYMNTS collected and analyzed survey data from 2,300 American consumers to see how shopping habits have changed and evolved from last year. Once upon a time, it was predicted that the rise of smartphones would spell the end of traditional retail, but that hasn’t really happened.

Mobile 177

Mobile Study Retail Millennials 177

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. How We Will Pay 2019 is an annual national study of more than 5,000 U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

OCTOBER 1, 2019

The study found that consumers’ interest in contactless payments was up 5.4 In paying for their retail purchases online and in store, in terms of the overall respondent pool, 9.6 percent of the bridge millennials and 42.2 percent of bridge millennials were interested, up from 35.4 percent of bridge millennials.

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

OCTOBER 16, 2020

How We Will Pay 2020 , a study conducted by PYMNTS and Visa , found that cash usage is a fraction of what it used to be given the modern, digitally connected economy. The study also found that the typical U.S. In fact, the only exception the study found is tipping, which many consumers still do with cash. The Way Forward.

Payments 166

Payments Study Survey Cards 166

PYMNTS

MAY 31, 2017

Well, duh – but only if they can bring all of their friends, carried in their pocket and amplified via an acceptable Wi-Fi signal at the mall, says a new study by HRC Retail Advisory. However, millennials and Generation Z shoppers took their inspiration from different places.

Millennials 101

Millennials social media Study Retail 101

NCR

APRIL 18, 2017

Research has suggested that the answer to that question is a resounding ‘yes’, particularly among the millennial generation. As important as new technologies and digital convenience are, the concepts that millennials value most are freedom and choice. Free ATMs – a decisive factor? ” Traditional appeal.

Millennials 75

Millennials ATM Phoenix Study 75

Perficient

FEBRUARY 18, 2021

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. Then we present an outside industry (automotive, retail, etc.) The Approach.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JULY 24, 2019

The experience economy is likely to expand as consumers place an increasing amount of importance — and spend more of their money — on experiences over typical retail goods. And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational.

Case Study 110

Case Study Study Mobile Millennials 110

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. The finding comes from Tillster , which partnered with SSI to study how offering self-service kiosks impacts guest behavior.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

MARCH 5, 2017

And cash’s popularity isn’t limited just to retail purchases. PayNearMe allows consumers to pay bills with cash by visiting local retail partners like Family Dollar or 7-Eleven. Kaplan said that the company looks to partner with retailers like these because they combine to offer more than 8,000 locations around the U.S.,

Technology 100

Technology San Francisco Analysis United States 100

PYMNTS

NOVEMBER 3, 2020

Helen Dickinson, chief executive of the British Retail Consortium, expressed concern that the latest round of U.K. Consumers aren’t going into a commerce coma, as retail experts around the world seem to fear. According to the study, bridge millennials engage in 14.1 How We Shop Now . in 10 in 2017.

Millennials 146

Millennials Data Study Survey 146

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. Get ready, retailers.

social media 120

social media Millennials Retail Study 120

PYMNTS

MAY 4, 2017

The Cardtronics executives noted that the studies are not all that surprising, and where once the findings reflected increasing cash adoption across, say, Europe, recent research has borne out the same trends in Europe and the Americas.

ATM 192

ATM Millennials United States Study 192

PYMNTS

JANUARY 21, 2021

Recent studies have found that debit issuers lost approximately $1 billion to fraudsters targeting transactions at the physical POS or ATMs in 2019 — and this was before the ongoing pandemic expanded fraudsters’ opportunities to launch their schemes. retailers have digital oversights that leave them vulnerable to attacks.

Fraud 148

Fraud Strategy Study Cards 148