PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

FEBRUARY 25, 2020

Mobile Cards: Make or Break? One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers.

Mobile 153

Mobile Cards social media Survey 153

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

Millennials 150

Millennials Mobile Florida Lending 150

PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. Mobile apps are particularly popular among Gen Z consumers, with nearly half using them to learn about financial products.

Video 224

Video social media Millennials Data 224

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. However, there is one shopping channel in which BNPL may be able to help retailers and additional providers generate much more revenue: mobile. BNPL Could Solve Mobile Shopping Hardships .

Mobile 130

Mobile social media Retail Study 130

PYMNTS

JUNE 29, 2018

That bet could complicate, in a positive way, some of the general ideas out there about the preferences of millennial consumers. The integration of such tools is designed with those millennials in mind, part of the company’s effort to gain more revenue from a new generation of drivers. Winning Millennial Loyalty.

Millennials 101

Millennials social media Branding Marketing 101

Payments Source

MARCH 19, 2017

The rapid advancement of social media platforms into the payments and finance markets, as well as millennials' devotion to apps like Venmo, were major factors driving a 47% increase in the U.S. digital person-to-person payments market last year.

social media 68

social media Millennials Report Marketing 68

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. Mobile coupons are still popular, especially among millennials. For millennials, that number is 90 percent.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

NCR

JUNE 8, 2016

Perhaps the most important and impactful way credit unions can attract and retain millennial members is through social engagement. Did you know that one in every five mobile minutes is spent on either Facebook or Instagram? People, especially millennials, don’t want to wait for answers when using social platforms.

social media 40

social media Millennials Strategy Industry 40

Payments Source

MARCH 4, 2019

The bank-run Zelle P2P network was designed without the social media-esque touches that made Venmo a hit among millennials. And as one might expect, half of all new P2P users are 45 and older.

Millennials 84

Millennials social media Online Mobile 84

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

MARCH 4, 2017

Millennials as a generation are probably the most speculated and talked-about generation in human history. More seriously, millennials are increasingly viewed as a generation a bit in peril. Millennials Bowl. As it turns out, millennials love sriracha, yoga pants, Netflix, chilling, Snapchat and bowling. There are 75.4

Millennials 100

Millennials Mobile social media US 100

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. 64 percent of Gen Zers like to pay with cash, as opposed to credit or debit cards or mobile payment apps. Other interesting findings of the survey, which involved 2,000 U.S.

Study 100

Study Millennials Retail social media 100

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

William Mills

APRIL 7, 2016

3 topics to discuss with Gen Y members through blogs, social media and video. Millennials have misgivings about Wall Street, making credit unions ideal financial institutions to capture this demographic group’s business. Many credit unions have great budgeting tools on their mobile apps and websites. Retirement.

Millennials 40

Millennials social media Video Resources 40

Payments Source

OCTOBER 11, 2016

Millennials are experts at navigating social media and messaging apps, but they could use some help when it comes to managing their money, concluded the U.K. fintech team behind Plum, a new app aiming to bridge this chasm.

Millennials 60

Millennials social media Fintech Management 60

PYMNTS

MAY 4, 2017

Among the more popular players in the P2P space is Venmo, a mobile payment platform owned by PayPal. Earlier this year, Bank of America became the first major financial institution to introduce Early Warning’s Zelle into its mobile app as a way to compete with Venmo in the P2P space. million P2P transactions totaling $1.2

social media 104

social media Payments Millennials Mobile 104

BankBazaar

AUGUST 7, 2019

Owing much to the changes in banking trends and the emergence of fintech companies, millennials across India have become open to the idea of borrowing credit. As millennials, we grew up in a system that regarded such credit products as ‘financial stressors’ and those opting for them were often looked upon as financially-screwed individuals.

Millennials 60

Millennials System Lending Trends 60

NCR

JUNE 29, 2016

Ever meet people who can’t remember what life was like before mobile devices? More worrisome are the kids who can’t remember a time before social media. And it has to do with the dreaded ‘m’ word: Millennials. When it comes to millennials, however, it’s very different. Has it really been that long?

Millennials 45

Millennials social media Video Tools 45

PYMNTS

NOVEMBER 30, 2020

They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. This is especially true for Generation X and millennial consumers, at 37 percent and 36 percent, respectively.

Fraud 171

Fraud Data social media Millennials 171

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating.

Survey 103

Survey Millennials social media Training 103

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

NCR

JANUARY 12, 2017

With over 100 million daily active users, this mobile-only channel has emerged on the scene in what feels like a flash. Snapchat is extremely popular among the highly engaged millennial audience known to have less interest in and trust for financial institutions. appeared first on Banking.com.

social media 40

social media Video Branding Examples 40

PYMNTS

APRIL 20, 2018

As Facebook tries to bring post-millennials onto its platform, the social media network appears to be at work on a feature geared toward high school students. The mobile app can be downloaded on a tablet or smartphone, activated and then controlled through a parent’s account.

social media 104

social media Millennials Video Mobile 104

BankNXT

JULY 19, 2016

Gordon Hui on how social media techniques could help banks improve their relationship with the millennial generation. Can Snapchat and Facebook help banks solve their millennial problem? on BankNXT.

Millennials 40

Millennials social media User Experience UX 40

PYMNTS

DECEMBER 11, 2019

The company has partnered with instant credit provider Paidy to give Japanese consumers another way to pay on its online marketplace, and has made adjustments to its mobile wallet and payment options in India. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

AUGUST 9, 2018

Online and mobile shoppers may have a seemingly endless shopping mall at their fingertips, but that doesn’t mean it’s always easy to buy. That might mean on a social media platform, or a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel.

Millennials 101

Millennials social media Exercises Retail 101

PYMNTS

FEBRUARY 22, 2019

The social media company is reportedly looking for a $12 billion minimum valuation, The Wall Street Journal ( WSJ ) reported. At the same time, it was said that half of millennials in the U.S. In addition, 80 percent of Pinterest users have said they use the mobile app to access the platform.

social media 100

social media Millennials Maine Report 100

Bank Innovation

DECEMBER 18, 2018

Invest in mobility Any millennial will […]. As a result, every investment has to count, and every piece of content has to make an impact. Today we’re discussing five keys to effective financial content marketing that can help your institution get plenty of bang for its buck.

Marketing 170

Marketing Millennials Community Mobile 170

PYMNTS

MARCH 17, 2020

Social media platform Pinterest sees approximately 600 million visual searches on its Pinterest Lens tool each month, for example, although it is unclear how many of these searches turn into purchases. Shopping online is second nature for most consumers, especially millennials and Gen Z. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

FEBRUARY 14, 2020

We’re seeing signs that a modern retail approach – with online and mobile channels, deep content, live chat sommeliers and convenient delivery – is appealing to all ages and levels of wine sophistication.”. One-third of Wine.com’s revenue came from mobile devices, growing 30 percent in 2019.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

Payments Source

JANUARY 23, 2018

Few fees, automated savings and social media engagement all reel in the 23- to 37-year-old set and present a competitive threat to big, traditional banks, according to CEO Chris Britt.

social media 62

social media Millennials Technology Fintech 62

The Paypers

MARCH 25, 2016

(The Paypers) 56% of millennials report search engines, vendor websites and social media are the most important sources of information when researching new products, according to a new survey by Sacunas.

Millennials 28

Millennials social media Mobile Survey 28

PYMNTS

APRIL 23, 2018

With millennials carrying much more student debt than prior generations, this could be a contributing factor in how much money and time they’re willing to spend on food. Within the study, it was found that millennials are ranking chain restaurants with higher placement than prior generations. billion by 2020.

Millennials 122

Millennials social media Branding Study 122

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low. So why not?

social media 151

social media Millennials Online Fraud 151