PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. BNPL solution provider Afterpay and its competitors are becoming more popular for numerous reasons, as many related services do not charge interest, and can be used for both online and offline purchases.

Mobile 130

Mobile social media Retail Study 130

Payments Source

MARCH 4, 2019

The bank-run Zelle P2P network was designed without the social media-esque touches that made Venmo a hit among millennials. And as one might expect, half of all new P2P users are 45 and older.

Millennials 84

Millennials social media Online Mobile 84

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

AUGUST 9, 2018

And they want opportunities to discover and buy products in specific online contexts. Online and mobile shoppers may have a seemingly endless shopping mall at their fingertips, but that doesn’t mean it’s always easy to buy. Consumers want smooth connections, not transactional friction. Source: Checkout Conversion Index.

Millennials 101

Millennials social media Exercises Retail 101

PYMNTS

NOVEMBER 30, 2020

They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. This is especially true for Generation X and millennial consumers, at 37 percent and 36 percent, respectively. The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

PYMNTS

FEBRUARY 14, 2020

The 2019 wine retailer of the year was online – specifically, it was a good year for Wine.com. There are gatekeepers for economic reasons all over the world of online retail. The company’s growth has been consistent with the overall online retail category. Revenue from the company’s mobile app grew 60 percent.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

William Mills

APRIL 7, 2016

3 topics to discuss with Gen Y members through blogs, social media and video. Millennials have misgivings about Wall Street, making credit unions ideal financial institutions to capture this demographic group’s business. Many credit unions have great budgeting tools on their mobile apps and websites. Retirement.

Millennials 40

Millennials social media Video Resources 40

PYMNTS

MARCH 17, 2020

Shopping has always been highly visual , and online shopping is no different. Social media platform Pinterest sees approximately 600 million visual searches on its Pinterest Lens tool each month, for example, although it is unclear how many of these searches turn into purchases. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. That number is set to increase to $33 billion by 2021.

Online 111

Online social media Retail New York 111

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating.

Survey 103

Survey Millennials social media Training 103

PYMNTS

APRIL 20, 2018

As Facebook tries to bring post-millennials onto its platform, the social media network appears to be at work on a feature geared toward high school students. The mobile app can be downloaded on a tablet or smartphone, activated and then controlled through a parent’s account.

social media 104

social media Millennials Video Mobile 104

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low.

social media 151

social media Millennials Online Fraud 151

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 127

Retail social media Online Mobile 127

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 114

Retail social media Online Mobile 114

PYMNTS

MAY 19, 2017

From eCommerce warehouses like Amazon to social media sales, it’s no secret that constant connectivity has changed many consumers’ shopping habits. But while more people opt for mobile and online channels than ever, traditional brick-and-mortar retail hasn’t vanished. from 1 percent to 20 percent.

social media 100

social media Branding Retail Online 100

Bank Innovation

DECEMBER 18, 2018

Invest in mobility Any millennial will […]. As a result, every investment has to count, and every piece of content has to make an impact. Today we’re discussing five keys to effective financial content marketing that can help your institution get plenty of bang for its buck.

Marketing 170

Marketing Millennials Community Mobile 170

BankNXT

JULY 19, 2016

Gordon Hui on how social media techniques could help banks improve their relationship with the millennial generation. Can Snapchat and Facebook help banks solve their millennial problem? on BankNXT.

Millennials 40

Millennials social media User Experience UX 40

PYMNTS

MARCH 30, 2020

Particularly among younger consumers, the millennial and Gen Z “digital natives,” who, by the numbers, show a much greater affection for the physical store than their boomer parents and Gen X older siblings do. So why aren’t digital natives shopping digitally? “As The Next-Level Future.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

JANUARY 20, 2020

That’s understandable, given how viciously email, texting and other forms of digital and mobile communication have displaced actual writing — which, of course, would seem to reduce the need for actual stationery products. Millennials to the Rescue. The move has much more to do with the decline of handwriting, of course.

Retail 183

Retail Millennials Cards social media 183

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. But as our latest UK banking consumer survey— Beyond Banking —confirms, there’s still plenty of life in the bank branch.

Millennials 233

Millennials social media Innovation Study 233

PYMNTS

SEPTEMBER 20, 2016

There’s a reason millennials like Domino’s : It makes it really easy to order pizza on the go or on social media. Those with an existing Pizza Profile can reorder their most recent pizza order or they can place an Easy Order, which enables them to manually configure their order via their online account.

Millennials 100

Millennials social media Strategy Technology 100

PYMNTS

AUGUST 15, 2019

Described as “the first social travel agency,” Benny (from the phrase “friends with benefits”) would allow people to recommend rooms to friends at the best rate, while also earning a commission. “We Online travel agents’ margins are significant, and this is a way to play in that space.”.

social media 100

social media Chicago Millennials Online 100

PYMNTS

MAY 11, 2018

Travelers access Fliggy via web or mobile devices. According to tourism officials, the changes undertaken by Marriott and other companies in that space are being driven — more specifically and in large part — by the same factor fueling China’s embrace of mobile payments, social media and eCommerce: The desires of younger consumers.

Retail 129

Retail Payments social media Mobile 129

Accenture

MAY 7, 2019

This got me thinking—in the Instagram and Facebook era of instant online gratification, just how important is the ability to create a relationship with a bank at the swish of your mobile? And it’s not just millennials who are thinking of jumping ship. However, this isn’t just a frustration for your average millennial.

Customer Experience 178

Customer Experience Online Millennials social media 178

PYMNTS

NOVEMBER 23, 2018

Indeed, that is one of the main ideas behind Instagram ’s recent move to offer three new ways for users of the Facebook-owned photo-sharing social media platform to discover products. Mobile Bridges. The new Instagram features offer some examples of how that could work in a mobile environment. Instagram Role.

social media 163

social media Mobile Branding Retail 163

Gonzobanker

APRIL 3, 2019

If consumers can get constant access to services and purchase through their computers, mobile devices and smart home technology, it follows that they would expect a similar level of connectivity (for service, advice and purchases) from their financial institutions. It’s not a “Millennial thing.” So what can GonzoBankers do to keep up?

social media 108

social media Exercises Millennials Training 108

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today. Ally Financial Inc.’s

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

OCTOBER 21, 2019

21), the latest commerce operator to be on the verge of extinction in this age of digital and mobile. As the retailer has dealt with deteriorating finances and a heavy debt load, it has been facing fortified competition from larger retailers that have the resources to invest in their online businesses,” that report added.

Trends 101

Trends Retail social media Online 101

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help. Keeping up with what’s next.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

JULY 15, 2016

Back-to-school online search terms “grew significantly” compared to last year, showing the continued rise of mobile and eCommerce shopping trends, picking up steam in July and peaking in early August as the days begin to grow shorter and more and more minds turn to back to school, according to the report.

Millennials 100

Millennials Retail Online Study 100

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

DECEMBER 7, 2017

Amazon takes another swing at Etsy, Apple catches up in the proprietary Pay game and Facebook matriculates a new generation of social media users with its new Messenger product for kids — this and more of the latest news from the Frightful Five, just in case you missed it.

Apple 111

Apple social media Google Video 111

PYMNTS

OCTOBER 26, 2018

Pinterest, as the web’s best-known social media network/visual search engine, is among favored spots for online shoppers. Millennials use Pinterest as often as they use Instagram, and though the average age of a Pinterest use is a little over 40, the average age of an active Pinner is in the 30s.

social media 167

social media Tools Retail Report 167

PYMNTS

DECEMBER 12, 2016

As to how mobile changes gifting, Jain noted that mobile has “absolutely brought a whole new dimension to gifting. Mobile technology has also helped to make the transactions more secure, continued Jain. Jain explained that other firms (including even eBay) have platforms that allow gift cards to be sold on online marketplaces.

Cards 100

Cards Mobile Branding Retail 100