PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. Mobile coupons are still popular, especially among millennials. For millennials, that number is 90 percent.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

JUNE 29, 2018

That bet could complicate, in a positive way, some of the general ideas out there about the preferences of millennial consumers. The integration of such tools is designed with those millennials in mind, part of the company’s effort to gain more revenue from a new generation of drivers. Winning Millennial Loyalty.

Millennials 101

Millennials social media Branding Marketing 101

PYMNTS

MARCH 4, 2017

Millennials as a generation are probably the most speculated and talked-about generation in human history. More seriously, millennials are increasingly viewed as a generation a bit in peril. Millennials Bowl. As it turns out, millennials love sriracha, yoga pants, Netflix, chilling, Snapchat and bowling. There are 75.4

Millennials 100

Millennials Mobile social media US 100

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

DECEMBER 11, 2019

The company has partnered with instant credit provider Paidy to give Japanese consumers another way to pay on its online marketplace, and has made adjustments to its mobile wallet and payment options in India. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. But as our latest UK banking consumer survey— Beyond Banking —confirms, there’s still plenty of life in the bank branch.

Millennials 233

Millennials social media Innovation Study 233

PYMNTS

APRIL 20, 2018

As Facebook tries to bring post-millennials onto its platform, the social media network appears to be at work on a feature geared toward high school students. The mobile app can be downloaded on a tablet or smartphone, activated and then controlled through a parent’s account.

social media 104

social media Millennials Video Mobile 104

Bank Innovation

DECEMBER 18, 2018

Invest in mobility Any millennial will […]. As a result, every investment has to count, and every piece of content has to make an impact. Today we’re discussing five keys to effective financial content marketing that can help your institution get plenty of bang for its buck.

Marketing 170

Marketing Millennials Community Mobile 170

PYMNTS

MARCH 30, 2020

But, as the just-released PYMNTS “ Commerce Connected Playbook: Retail Innovation Edition ” indicates, the interesting thing to watch is not that digitization is happening, but how it is happening. They see things on social media, they have been reached through direct marketing, email marketing, text marketing, etcetera about a product.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low. So why not?

social media 151

social media Millennials Online Fraud 151

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

Bank Innovation

JUNE 6, 2016

Two months in, Lenny – millennial-focused mobile lending app – is ready to hit the market with new budgeting and billpay products. Launched mid-March, Lenny’s goal is to help millennials build credit scores while still in school, with loans up to $10,000 and 0% interest (if paid on time). So far, Read More.

Lending 150

Lending Millennials Mobile Marketing 150

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry.

Retail 127

Retail social media Online Mobile 127

PYMNTS

JULY 24, 2019

The marketplace is also taking a closer look at payments and mobile channels as consumers’ engagement preferences shift. And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational. The Experience Economy and the Digital Marketplace.

Case Study 110

Case Study Study Mobile Millennials 110

PYMNTS

DECEMBER 12, 2016

As to how mobile changes gifting, Jain noted that mobile has “absolutely brought a whole new dimension to gifting. Mobile technology has also helped to make the transactions more secure, continued Jain. Offers can also be targeted to different demographics, such as millennials.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry.

Retail 114

Retail social media Online Mobile 114

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today. Ally Financial Inc.’s

Retail 170

Retail Millennials Marketing Strategies Strategy 170

Bank Innovation

MAY 1, 2016

Robinhood: On Target Launched in December 2014, Robinhood is a zero-fee stock trading app that quickly gained popularity among financially ambitious millennials. Robinhood was paid the enormous compliment of having “cracked the millennial code” by none other than Jay Sidhu, CEO of Customers Bank and founder of BankMobile.

Millennials 240

Millennials social media Operations Cards 240

PYMNTS

OCTOBER 21, 2019

21), the latest commerce operator to be on the verge of extinction in this age of digital and mobile. Even if one particular retail chain or another is having trouble keeping its edge amid such changes, apparel as a whole is driving a good amount of merchant innovation. The company owns 458 stores in the U.S., Larger Trends.

Trends 101

Trends Retail social media Online 101

PYMNTS

JANUARY 27, 2020

Even is an employer benefit, using software to provide workers with a mobile app that gives them access to their earned wages in advance of the traditional weekly or biweekly pay cycles. For employers that have made the benefit available to their employees, the results have surpassed even what Schlossberg and his team expected.

social media 199

social media Tools Mobile Millennials 199

PYMNTS

NOVEMBER 5, 2018

Releasing AR headsets would put the social media giant in direct competition with AR startups like Magic Leap and Thalmic Labs. Zara combined AR and social media when it introduced augmented reality displays to 120 of its brick-and mortar stores worldwide in April.

social media 152

social media Los Angeles Retail New York City 152

NCR

SEPTEMBER 9, 2016

The mobile wallet seems like it’s tailor made for our times. Why doesn’t everyone have a mobile wallet? The report explains that both millennials and their older peers have essentially the same priorities: They want to closely monitor and manage their financial status, and they want alternatives to cash.

Mobile 40

Mobile Millennials social media Branding 40

Abrigo

OCTOBER 15, 2014

Groupe BPCE, France’s second largest bank (by customers), has utilized the API of the global social media giant Twitter to allow their customers to transfer money via a tweet. This is certainly an interesting innovation, but many bankers may be asking themselves if it’s a practical one.

social media 150

social media Apple United States Innovation 150

PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. After meals are finished, guests can pay their checks at the table via an integrated card scanner or a smartphone app or mobile wallet. IRT goes one step further, McCann said, by allowing customers to interact using nothing but the surface in front of them.

social media 100

social media Survey Retail Technology 100

ZootBlog

NOVEMBER 11, 2015

Keeping a bank in top shape means fostering innovation. Neobanks are gaining traction with millennials and the underbanked by connecting to their customers in a way that most banks do not—through the experience. An employee doesn’t need to be able to ride a Segway to address innovation. Alternative Lenders.

Innovation 60

Innovation Fintech social media Knowledge Base 60

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. That number is set to increase to $33 billion by 2021.

Online 111

Online social media Retail New York 111

PYMNTS

NOVEMBER 13, 2019

He said the global economy had been marked by the emergence of new technologies and social media, eCommerce platforms and all manner of promotions delivered across smartphones and tablets. That’s especially true with the continued rise of millennials, who seek instant engagement from the brands with which they interact.

Millennials 118

Millennials social media Retail Cards 118

Bank Innovation

OCTOBER 22, 2018

Thanks to a large unbanked population and growing importance of the millennial customer, the digital-first bank business model is spreading not just in developed economies but also emerging markets like those in Asia.

Report 150

Report Millennials Community Marketing 150

Bank Innovation

MAY 16, 2016

Personal finance management and investment apps — Level Money, Acorns and the like — have gained popularity among millennials, who seem to enjoy the added control over their finances through smartphones. But on the investor side, the hype over these apps is cooling off, according to Tanya Ladha, senior manager at Read More.

Millennials 210

Millennials Management social media Operations 210

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Independent Banker

FEBRUARY 24, 2016

Three ways millennials could accelerate FinTech trends in 2016. When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

Banking 2020

OCTOBER 2, 2015

Luvleen Sidhu, Chief Strategy and Marketing Officer at BankMobile , spoke with us recently to discuss how BankMobile is connecting with a younger audience, specifically college students, to educate and empower millennials. Millennials unfortunately have a -2% savings rate, meaning they spend more than they save.

Millennials 40

Millennials social media Mobile US 40

William Mills

MAY 19, 2016

His presentation focused on: the impact of millennials on banking, the invisible customer and the importance of keeping up with ever-changing technology. Hello, I’m a Millennial. Community banks are seeing the shift from the baby boomer to the millennial consumer. Innovation and the invisible customer.

Georgia 41

Georgia Community Bank Community Meeting 41