PYMNTS

OCTOBER 20, 2016

19) released a report, dubbed “Millennial Study: Privacy vs. Customer Experience,” which charts the digital consumer preferences and behaviors of millennials in seven global markets — the U.S., Germany, Hong Kong, Malaysia, Mexico and Brazil — and found millennials are guarded about sharing their personal data.

Millennials 100

Millennials Study Data Customer Experience 100

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

NOVEMBER 29, 2016

There seems to be no shortage of ways the millennial workforce is disrupting the status quo. The same goes for corporate travel, with millennial professionals turning to mobile and virtual services to book travel, manage expenses and ensure a smooth business trip. Corporates must sort out a few issues in this arena as well, noted CAPA.

Millennials 100

Millennials Management Policies Survey 100

Perficient

FEBRUARY 15, 2022

A survey by market research firm Engine of 1000 individuals who currently use a financial advisor in the United States and Canada provides some quantitative support for what we all felt in our gut: investor communication preferences have undergone a lasting transformation from the COVID-19 pandemic.

Management 340

Management Rhode Island Delaware New Jersey 340

PYMNTS

SEPTEMBER 20, 2016

It’s still technically summer for a few more days, but we already know how shoppers — Baby Boomers and millennials — are going to shop this holiday season. Holiday shopping may see an uptick this year, but Mintel, the global marketing intelligence agency, said it’ll be somewhat somber. Those millennials simply just say, “No, thanks.”.

Millennials 100

Millennials Online Groups Study 100

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. Fifty-seven percent of survey respondents in PYMNTS’ How We Shop Report stated that merchants’ digital payment options impact their willingness to shop, and 26 percent insisted that merchants accept contactless card payments.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

JULY 8, 2016

More than half (52 percent) of smaller companies surveyed by the firm said they rely on mobile banking platforms to manage and access their bank accounts. And that number increases as the age of small business owners decreases; 68 percent of millennial SME owners say they depend on a mobile banking solution.

Survey 101

Survey Mobile Resources Millennials 101

PYMNTS

JANUARY 12, 2021

Banks and lenders wishing to gain consumers’ trust in the current market must familiarize themselves with what these consumers want and expect from the process, particularly when it comes to disbursements. Payors surveyed stated that they made only 45 percent of all their disbursements via non-instant payment methods, in fact.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

APRIL 13, 2016

As both retailers and consumers continue to mature alongside the technology they both use to stay in touch with each other, it’s only to be expected that a good deal from each side figure out ways to optimize digital communications. According to a new study, millennial shoppers already have.

Millennials 100

Millennials Study Retail Analytics 100

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

PYMNTS

OCTOBER 23, 2020

million homes on the market. In terms of turnaround, properties were on the market for only 21 days. That means that sales — from listing to closings — have accelerated, as time on the market was 22 days in August and 32 days in September 2019. This implies that first-time buyers are being priced out of the market.

Survey 227

Survey Maine New York Millennials 227

Insights on Business

JUNE 14, 2017

; increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. They rapidly leverage technology to compare options such as prices, features, and banking reputation when purchasing products and services.

Marketing 156

Marketing social media Millennials Customer Experience 156

Banking 2020

AUGUST 7, 2015

The do’s and don’ts of marketing bank technology: While software updates might be a big deal to product and tech teams, they’re not what consumers care about. Articles via BankThink, American Banker, The Financial Brand. Financial institutions should promote their problem-solving capabilities rather than their basic features.

Millennials 40

Millennials Security Marketing Survey 40

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

NOVEMBER 26, 2018

percent of consumers, this customer base may represent a marketing opportunity for C-stores. Nearly three-quarters – or 73 percent – of surveyed consumers who use apps to purchase gas say they are likely to shop at the station’s convenience store. While apps are used for gas station payments by only 4.5

Marketing 153

Marketing Mobile Millennials United States 153

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? And while the word “technology” itself sometimes sounds like a daunting challenge, good technologies are actually designed with the end user in mind -- and that means you, and not just the IT technician.

Technology 150

Technology social media Software Leadership 150

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk. As retailers work to market to the coveted Generation Z demographic, they must [employ] modern methods to attract younger shoppers.”.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

DECEMBER 26, 2018

At the same time, Cellulant said her products appeal to millennials who spend a lot of time on social media. In fact, the brand’s target market is millennial women between the ages of 20 and 37 with disposable income who live in an urban area.

social media 180

social media Payments Millennials Regional 180

PYMNTS

JANUARY 18, 2017

According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts. At the same time, personalization is a touchy subject.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI).

Study 129

Study Survey Leadership Millennials 129

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

MAY 10, 2017

expect banks to help them make better financial choices, although a new survey shows they think banks are dropping the ball when it comes to doing just that. The survey also found that 52 percent of bank customers want a bank to proactively share information and offers that are relevant for them, rather than research products on their own.

Millennials 101

Millennials Survey Software Marketing 101

PYMNTS

OCTOBER 30, 2018

The growing digital fitness market indicates that wearable fitness devices, like smartwatches and fitness bands, are becoming more than just a fad. Based on current trends, the market is projected to reach $27.4 This is especially true of millennial women, who are twice as likely to use fitness apps as millennial men.

Millennials 152

Millennials Trends Survey Exercises 152

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. The BNPL market includes Klarna, Splitit, Openpay, FuturePay, Sezzle, Affirm, Quadpay, and others.

Retail 222

Retail Charlotte Branding Millennials 222

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. The other is the latest technology. Few are more familiar with this challenge than St.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

NOVEMBER 6, 2020

Membership has its privileges ” was the nine-year marketing campaign rolled out by American Express in 1987 to convince consumers that it was worth paying a yearly fee for one of its charge card offerings. Millennials Drive More to Faster Payments . Weak iPhone Sales Cost Apple Nearly Half a Trillion Dollars in Market Cap .

Online 148

Online Payments Millennials Apple 148

PYMNTS

SEPTEMBER 18, 2018

“Technology and demographic changes are transforming business travel. Generation Y (more commonly known as millennials) and Generation Z (those born between the mid-’90s and mid-2000s) have already made major inroads in the labor market. labor force, while the oldest members of Generation Y have reached working age.

Millennials 138

Millennials Management Technology Innovation 138

Abrigo

JANUARY 13, 2020

Having the right technology can play an important role in cross-selling CFI customers or members. In 2020, a top focus for community financial institutions is new customer acquisition, according to the BAI Banking Outlook: Trends in 2020 survey. Technology can aid cross-selling efforts. Book profitable loans more quickly.

Lending 150

Lending Study Survey Community 150

NCR

FEBRUARY 16, 2016

There’s nothing more suitable for technology disruption than traditional small business banking. And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. And 77 percent of them said that technology makes them feel “more in control.”.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

MARCH 2, 2020

We’ve all heard that millennials, for example, think of bank branches as a vestiges of another century with little relevance to their financial lives. Even millennials, who heavily lean on remote banking, still visit physical bank locations for more complex functions like loan applications” monthly. Is that what people really want?

ATM 191

ATM Millennials Retail Video 191

NCR

NOVEMBER 9, 2017

For example, 59 percent of millennials have made a peer-to-peer (P2P) digital payment via a mobile device, compared with just 34 per cent of adults across all age groups. Meanwhile, 35 percent of 18 to 34-year-olds said they would rather make P2P payments using biometric technology, whereas the national average was just 30 per cent.

Millennials 40

Millennials Mobile Maine Survey 40

PYMNTS

NOVEMBER 15, 2019

report, PYMNTS surveyed consumers to learn how they use the apps of their favorite merchants to enhance their in-store shopping experiences, and what in-app features might entice them to download more apps going forward. The heaviest users are millennials, members of Generation X and bridge millennials. Spotlight on AR and VR.

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

NOVEMBER 15, 2019

report, PYMNTS surveyed consumers to learn how they use the apps of their favorite merchants to enhance their in-store shopping experiences, and what in-app features might entice them to download more apps going forward. The heaviest users are millennials, members of Generation X and bridge millennials. Spotlight on AR and VR.

Retail 124

Retail Mobile Millennials Tools 124

Abrigo

OCTOBER 21, 2019

While many financial institutions are seeing the benefits of digitizing different areas of their bank or credit union, others are still hesitant to invest in technology. Does your financial institution support a culture of innovation and an environment that welcomes new technology? Technology, like banking, isn’t “one-size-fits-all.”

Oklahoma 218

Oklahoma Millennials Innovation Technology 218