PYMNTS

NOVEMBER 19, 2020

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely.

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

SEPTEMBER 6, 2018

corporate expense management solutions provider Fraedom , which was recently acquired by Visa , will be providing its commercial card technology to U.S.-based ” said Uma Wilson, UMB senior vice president and director of product management, in a statement.

Management 100

Management User Experience Cards Mobile 100

PYMNTS

JANUARY 28, 2019

To help serve diners who crave convenience, restaurants and solution providers have started to test and grow their mobile ordering services. And the concept is not unfamiliar to customers who, according to recent data, are already receptive to mobile technology. mobile order sales in 2018 was 12 percent.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

ABA Community Banking

NOVEMBER 28, 2018

To increase its digital platform capability by seeking to deliver a “fast and intuitive” mobile experience Bank Performance Feature Management Technology Customers Branch Technology/ATMs Mobile Feature3 Fintech Financial Trends Mortgage/CRE Tech Management.

User Experience 40

User Experience Mobile ATM Trends 40

PYMNTS

MARCH 14, 2017

A new report by Global Market Insights reveals that the market size for mobile POS terminals will gain significant growth in the coming years, with a compound annual growth rate (CAGR) of more than 19 percent from 2016 to 2023. According to a press release , the POS Terminal Industry is expected to be valued at $103.52

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

JANUARY 5, 2017

Mitek, a mobile capture and identity verification software company, announced Wednesday (Jan. 4) the American Cancer Society is licensing and integrating Mitek’s Mobile Deposit and MiSnap products into its mobile fundraising app. That saves participants from having to mail in checks. In 2015, consumers donated $373.25

Mobile 115

Mobile User Experience Video Software 115

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance.

America 117

America Mobile Security Technology 117

Perficient

JANUARY 20, 2021

In a Journal of Engineering and Technology Management study, “research show[s] that the perceived usability increases when the website was originally conceived in the native language of the user. Globally, over 50% of all web traffic is via mobile. Importance of Device Type.

Marketing Strategies 496

Marketing Strategies Strategy Regional Marketing 496

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The data from the business’s Salesforce org is then harmonized in Data Cloud, alongside any number of data sources such as mobile apps, or additional website platforms.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. Near field communication (NFC) technology was developed by Sony and NXP Semiconductors in 2002 and QR Codes were developed the Denso Wave company in 1994. PayPay And Signs Of Mobile Acceleration.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

JUNE 10, 2020

The need to stay at home and minimize person-to-person contact during the COVID-19 pandemic has pushed mobile banking use into overdrive. Customers are unable or unwilling to visit bank branches, instead using apps to conduct their financial activities and generating an 85 percent rise in mobile banking activity in April.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

JULY 7, 2017

Goldman Sachs, the Wall Street bank that has been offering more services to retail consumers in the last few years, is working on a mobile app for the iPhone. If the app launches, it will mark the first time Goldman Sachs has created a mobile product for retail banking customers.

Mobile 101

Mobile UX Lending User Experience 101

PYMNTS

MAY 11, 2020

Mumbai-based Tata Capital , a division of Tata Group, is rolling out a mobile app to make it easier for its business loan customers to manage their accounts. The Tata Capital Commercial and SME Mobile App will enable our customers to manage their existing accounts through the convenience of their mobile phone.

Capital 141

Capital Mobile User Experience Groups 141

PYMNTS

JULY 15, 2020

Mobile and cloud tech provider Deem , which works with travel companies, announced a new search engine with better speed and more functionality, a press release says, with an eye toward improving booking and the overall travel experience. Deem chief executive John F. Rizzo said the focus was on innovation.

User Experience 134

User Experience Tools Management Innovation 134

PYMNTS

OCTOBER 6, 2020

We’re a mobile app, and that’s how we deliver our services.”. According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

MARCH 13, 2020

The bank is making an investment of €30 million in the firm, which automates as well as digitizes management of trade finance transactions for corporate clients from start to finish, according to an announcement. The CEO and head of technology for Mercury TFS will still lead the firm. Santander, for its part, is buying 50.1

Software 247

Software User Experience America National 247

PYMNTS

OCTOBER 5, 2020

We owe our thanks to the global network of banks, corporates, shareholders and technology partners, who have collaborated to deliver this network,” Contour CEO Carl Wegner said in the announcement. Ant, which runs the Alipay mobile payment app, debuted Trusple in Shanghai on Sept.

User Experience 188

User Experience Groups blockchain Online 188

PYMNTS

JULY 22, 2020

The government’s experience in disbursing stimulus funds via paper check and direct deposit offered a chance for those in the digital disbursements technology arena to learn from the government’s successes and mistakes, according to Lisa McFarland , executive vice president and chief product officer at Ingo Money.

User Experience 141

User Experience Security Technology Data 141

PYMNTS

OCTOBER 19, 2020

That also applies to identity and access management professionals looking for a printing solution. Entrust noted that Sigma’s products “deliver a seamless user experience across the issuance process for desktop and mobile printing needs.” One challenge for companies is maintaining “a safe and secure flow of data ?

Security 245

Security System Cards Minneapolis 245

PYMNTS

DECEMBER 26, 2016

Here is the response from Sarah Clark, general manager, identity, Mitek … Payments 2016: The Year Mobile, Biometrics And Trust Converged. As payments continue their digital and mobile transformation, 2016 became the year that new methods of identity verification and authentication in the mobile channel became critical to success.

Mobile 109

Mobile Payments eBook User Experience 109

Perficient

OCTOBER 29, 2020

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. With a mobile content delivery value proposition, Quibi promised easy access to TV no matter your location in space and time. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added.

United States 184

United States Security User Experience Mobile 184

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

SEPTEMBER 15, 2019

It also creates powerful real-world applications for bitcoin without sacrificing user experience or requiring trusted third parties,” Square Crypto wrote in a blog post. That said, we are open to emerging use cases and technologies that complement bitcoin,” according to Coin Telegraph.

Bitcoin 138

Bitcoin User Experience cryptocurrency Community 138

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking. .

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JUNE 10, 2016

Companies like Passport create custom mobile platforms for cities and other municipalities that enable drivers to pay parking fees, commuters to pay mass transit fares, wayward parkers to pay enforcement fines and more, all from their smartphones. Our only reason for this business is mobile payments,” he said. “Our

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

OCTOBER 3, 2018

“As the co-founder of NFC, NXP continues to play a pivotal role in expanding the NFC ecosystem through our legacy of technology leadership,” said Alexander Rensink, business segment manager smart products at NXP , in the press release.

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

SEPTEMBER 12, 2019

Asia Pacific-based corporate treasury management technology firm CS Lucas is expanding in the U.K., CS Lucas also pointed to its use of IBM technology within its treasury software infrastructure, which it continually updates to remain future-ready and enable nearly constant uptime of the solution. reports said this week.

User Experience 100

User Experience Software Technology Management 100

PYMNTS

DECEMBER 18, 2020

Today, customers of restaurant chains place food orders through quick-service restaurant (QSR) websites, mobile apps or via third-party delivery platforms. The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

SEPTEMBER 30, 2020

To do so, the sector will need to implement modern technologies that drive efficiencies while creating experiences that employees value. Within functions like human resources and payroll, digitization can empower public sector entities with employee data for more efficient talent management. Putting Intelligence To Work.

Resources 244

Resources User Experience Tools Technology 244

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. For total experience, it is the same.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Perficient

MAY 28, 2020

With the easy to use interface and unique layer cake design, implementation could be done in a few different ways, so it was fun to discuss how and why each way was best.” — Lindsay Denton , Project Manager, Healthcare. Delivering Work with Real-Life Impact. “My My current engagement is extremely personal. Enjoy Autonomy and Flexibility.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

OCTOBER 8, 2019

The world is moving toward better technology, simpler design and instant access to data and automated analytics,” said Mark Smith, Citi Global head of liquidity management services, treasury and trade solutions. “We Cachematrix is excited to power Citi’s Online Investments portal with our best-in-class financial technology.

Online 100

Online Analytics Tools User Experience 100