PYMNTS

SEPTEMBER 6, 2018

corporate expense management solutions provider Fraedom , which was recently acquired by Visa , will be providing its commercial card technology to U.S.-based ” said Uma Wilson, UMB senior vice president and director of product management, in a statement.

Management 100

Management User Experience Cards Mobile 100

Bobsguide

MARCH 23, 2022

Profile: Sponsor of the 6th Digital Integration in Wealth Management Conference, UK. Athens, 23 March 2022: Profile Software , the leading financial solutions provider, sponsors (network partner) the 6th Digital Integration in Wealth Management Conference taking place on 29th – 30th March 2022 in Park Plaza Victoria, in London, UK.

Conference 78

Conference Management Software User Experience 78

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Functionality first.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JUNE 10, 2020

The need to stay at home and minimize person-to-person contact during the COVID-19 pandemic has pushed mobile banking use into overdrive. Customers are unable or unwilling to visit bank branches, instead using apps to conduct their financial activities and generating an 85 percent rise in mobile banking activity in April.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

OCTOBER 6, 2020

We’re a mobile app, and that’s how we deliver our services.”. According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

Perficient

SEPTEMBER 15, 2020

Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users. Providers need to think about the entire patient care experience, not just the marketing-led version. Consumer needs simply must come first. Tip 5: Enable a Sure Foundation.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

MAY 11, 2020

Mumbai-based Tata Capital , a division of Tata Group, is rolling out a mobile app to make it easier for its business loan customers to manage their accounts. The Tata Capital Commercial and SME Mobile App will enable our customers to manage their existing accounts through the convenience of their mobile phone.

Capital 141

Capital Mobile User Experience Groups 141

PYMNTS

MARCH 13, 2020

The bank is making an investment of €30 million in the firm, which automates as well as digitizes management of trade finance transactions for corporate clients from start to finish, according to an announcement. The software aims to bolster service quality, improve the user experience and cut response times.

Software 247

Software User Experience America National 247

PYMNTS

JANUARY 20, 2021

Consumers keep demanding a better, more convenient, seamless, secure user experience that makes their lives better. Instant payments are critical to fully delivering on that end user experience, she noted. The Road Ahead. have disappeared from public life.

Online 276

Online Payments User Experience Operations 276

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS. Preparing For The Future.

Technology 360

Technology Company Operations Payments 360

Perficient

OCTOBER 29, 2020

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. With a mobile content delivery value proposition, Quibi promised easy access to TV no matter your location in space and time. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. Today, customers of restaurant chains place food orders through quick-service restaurant (QSR) websites, mobile apps or via third-party delivery platforms.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

FEBRUARY 26, 2020

Motor carrier industry software and solutions developer CarrierHQ has announced a mobile-friendly portal that’s now accessible in California, amid the AB5 legislative environment, according to a press release. . The solution is meant to aid transportation companies to avoid “major pitfalls” and “increase operational capacity.”.

CA 141

CA California User Experience Industry 141

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

MARCH 9, 2020

One study shows that for 77 percent of these retailers, developing a solution that can allow them to attain levels of order management efficiency comparable to Amazon is now a top priority. According to the same study , 62 percent of top retailers believe headless commerce can improve conversions and consumer engagement.

Retail 208

Retail User Experience Study UX 208

PYMNTS

JANUARY 6, 2021

In Mexico, the pandemic is moving the needle toward digital payments — specifically mobile payments — to become more widely embraced by businesses and consumers alike. Though the investments in a payments system itself may be huge, the costs of actually managing the transactions (which boil down, really, to data flows) are essentially zero.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

DECEMBER 29, 2020

To meet the needs of is larger SMB customer base, Radius Bank announced the rollout of its new business banking platform and mobile app for small firms, developed as a result of the Narmi partnership. Finantier Joins Y Combinator With Open Finance Model.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. Some 15 percent of the U.S.

Innovation 137

Innovation Payments Taxes User Experience 137

Bobsguide

JUNE 3, 2022

Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

DECEMBER 15, 2020

Nets and Fabrick provided the infrastructure for instant clearing and settlement, as well as white labeled mobile apps. In a statement, Fabrick Deputy CEO Marco Casartelli said, "Instant Payments is an integral part of the trend towards a cashless society and it is an important space for us to operate in.".

Innovation 236

Innovation Data America Payments 236

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

DECEMBER 28, 2020

But careful examination of what tech is needed — and where — can result in positive ripple effects that improve operations well beyond the corporate treasury department. They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments.

Payments 215

Payments Innovation Software Fintech 215

Perficient

AUGUST 31, 2020

I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. By now most contact centers managers have likely had enough time to think about what they might want to change.

Innovation 369

Innovation Video Strategy Customer Experience 369

PYMNTS

APRIL 16, 2019

While brick-and-mortar stores can employ customer retention strategies, kiosk and vending machine operations don’t always have the same tools available. They] can expand the user experience and do more than just accomplish the primary task, and really engage that customer through loyalty and payments.”. Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs.

Management 52

Management Analytics Strategy Data 52

Perficient

MAY 28, 2020

With the easy to use interface and unique layer cake design, implementation could be done in a few different ways, so it was fun to discuss how and why each way was best.” — Lindsay Denton , Project Manager, Healthcare. Delivering Work with Real-Life Impact. “My My current engagement is extremely personal. Enjoy Autonomy and Flexibility.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

SEPTEMBER 30, 2020

While budget restraints can make technological investments a challenge for public sector entities, there are drawbacks to relying on legacy infrastructure, from both capability and user experience perspectives. While resources might be tight, the public sector does have one major advantage over the private sector.

Resources 244

Resources User Experience Tools Technology 244

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JUNE 5, 2017

In this role, Anwar will help with expand mobile and digital as well as heading up teams building end-to-end eCommerce experiences, enterprise-shared services, infrastructure, field services and functional IT support. Yasir Anwar was internally promoted to Macy’s executive VP and CTO.

Customer Experience 100

Customer Experience User Experience Leadership Retail 100

FICO

AUGUST 27, 2020

89 percent of UK citizens say they would open a financial account digitally - using a mobile app or on a website - of those 83 percent would open a current account, 70 percent a credit card account and 74 percent would take out a mobile phone contract. Customer experience. Appropriate friction. Retaining customer trust.

Management 52

Management Fraud Security Examples 52

PYMNTS

SEPTEMBER 27, 2019

BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations. Operating out of New Zealand, Hnry offers gig economy workers tax administration technology that has just caught the attention of investors to the tune of $1.35

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

NOVEMBER 29, 2017

28), Waddle secured about $38 million in debt funding from an investment management firm, though the firm’s three founders declined to name the investor. Australia-based alternative small business (SMB) lender Waddle has reportedly received new debt financing. According to news in The Australian on Tuesday (Nov. million. “Our

Lending 100

Lending User Experience Analytics Analysis 100

PYMNTS

OCTOBER 28, 2019

We’ve been working with him over the course of this year, and given our renewed focus on our acquisition and financing approach, now was the right time to ask him to step in to manage our upstream banking relationships and the fleet management.”. Big Changes. That’s hardly all.

San Francisco 101

San Francisco United States Capital User Experience 101

PYMNTS

OCTOBER 28, 2019

We’ve been working with him over the course of this year, and given our renewed focus on our acquisition and financing approach, now was the right time to ask him to step in to manage our upstream banking relationships and the fleet management.”. Big Changes. That’s hardly all.

San Francisco 100

San Francisco United States Capital User Experience 100

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237