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What #Banking Trend Will Have the Greatest Impact on Your Bank?

Jeff For Banks

These were up-and-coming bankers, the future leaders of our industry, identifying industry trends that will have the greatest impact on their bank, in no particular order. Consumer Demographics and Changing Customer Demands Remember all the pre-pandemic talk about millennials? Now the oldest millennial is 43 (see table by Statista).

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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

For more on this and other news in the platform economy, visit the Playbook’s News and Trends section. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. The app-based social commerce platforms are among several marketplaces struggling to protect users ag ainst opportunistic bad actors.

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Millennials Make Big Push For B2B Personalization

PYMNTS

That trend promises to get even bigger in 2020. It said that 70 percent or more of millennials are involved in B2B buying decisions. “As Oyster Insurance, an insurance technology company, recently expanded operations into California, where it aims to support small businesses and startups with workers’ compensation services.

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OAK + FORT: Flexible-Payment Plans Boost Luxury Purchases

PYMNTS

Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. Luxury retailers are also targeting millennial and Generation Z consumers to expand their customer bases, with one report showing that millennials accounted for 35 percent of high-end retail purchases, for example.

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B2B Is Slowly Getting More Personal — Thanks In Part To Millennials

PYMNTS

That trend promises to get even bigger in 2020. It said that 70 percent or more of millennials are involved in B2B buying decisions. “As Oyster Insurance, an insurance technology company, recently expanded operations into California, where it aims to support small businesses and startups with workers’ compensation services.

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Managing Spend In A Sector Where Unplanned Expenses Are The Norm Issues

PYMNTS

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. To learn more about these and other recent headlines, download the Playbook and read its News and Trends section.

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Deep Dive: Why QSRs Are Investing In Product Diversity, Order Management During The Pandemic

PYMNTS

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.