Perficient

OCTOBER 13, 2020

For these reasons companies and vendors have come to take more of a software centric approach to creating CX solutions from traditional tools such as contact center and customer relationship management (CRM) software, layering in multiple channels to capture the entire customer journey. In effect, if the contact center was 1.0 – CX is 2.0.

Technology 340

Technology Customer Experience Software Resources 340

South State Correspondent

SEPTEMBER 18, 2023

The analysis demonstrates that without substantial reliance on technology, automation, or both, community banks are challenged to show positive return on equity (ROE) or return on assets (ROA) for loans below $250k in size. Bankers should be proactive in setting risk-adjusted ROE targets to meet their strategic and tactical goals.

Management 195

Management How To Community Bank Community 195

PYMNTS

DECEMBER 7, 2020

The trouble is that many decision-makers are unsure of which of these countless innovations are right for their firms’ unique circumstances, facing mounting pressure to find technologies that can go the farthest in easing their payment pains. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

Abrigo

MARCH 21, 2023

You might also like this video on managing interest rate risk. Takeaway 2 Some banks and credit unions were late movers and are now scrambling to lock in funding for the short term to meet liquidity and capital needs. Stay up to date with Abrigo advisors' ideas for managing interest rate risk. 1, 2022, to the current day.

Risk Management 195

Risk Management Management Strategy Lending 195

PYMNTS

JUNE 25, 2020

GE Appliances (GEA) has introduced what it’s calling a smart technology to improve a product’s life cycle. SmartHQ Solutions, GEA said in a Thursday (June 25) announcement , is the first solution in the industry to connect these technologies. “In GE Appliances said it has more than 450 connected appliance products across brands.

Technology 176

Technology Management Meeting Branding 176

Perficient

FEBRUARY 14, 2023

Getting Started At Perficient, we recommend that potential clients starting on the journey down the road to supply chain visibility, whether they plan on using blockchain or other distributed ledger technology or not, begin with an assessment. Is your technology working together within the firm to maximize profits while minimizing risk?

Meeting 275

Meeting blockchain Technology Strategy 275

PYMNTS

NOVEMBER 18, 2020

This means providers — doctors who likely went to medical school with the goal of treating patients — have been thrust into the unfortunate job of being accounts receivable (AR) managers and bill collectors. What the companies managed to build is a one-of-a-kind credit card ready to roll wherever Visa is accepted.

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Meeting Payments Cards System 312

PYMNTS

MARCH 12, 2020

A collaboration between DXC Technology and Tradeshift will attempt to work out the kinks on accounts payable (AP) and procurement functions, according to a press release. There are property managers who need to manage rent deposits and referral payments.

Analytics 142

Analytics Technology Resources Lending 142

PYMNTS

JANUARY 14, 2021

“The prospect of this technology is intriguing, both for customers and for Walmart’s last-mile delivery efforts.”. Delivery done right meets a consumer’s needs including around delivery time — with Walmart’s partnership with HomeValet described by Ward as “one of many solutions we’re testing” to make people’s lives “more manageable.”.

Meeting 165

Meeting Arkansas Retail Millennials 165

FICO

JANUARY 12, 2022

I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Fraud and Financial Crime Technology Convergence. Should you centralize or converge fraud and financial crimes operations and technology?

Fraud 52

Fraud Technology Management Trends 52

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology. And you may ask yourself, ‘How do I work this?

Technology 135

Technology Regional Community Bank Community 135

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

NOVEMBER 20, 2020

Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks. Using AI to Meet Members’ Needs. Meeting members’ needs also entails understanding distinct generational preferences.

Technology 253

Technology Indiana Michigan Tools 253

Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221

Trends Industry Operations Customer Experience 221

PYMNTS

JANUARY 12, 2021

12) in unveiling the company’s new Loyalty Management product. Loyalty Management allows companies across industries to evolve their loyalty programs from transactional to human-centric by delivering personalized, relationship-building moments to each customer,” Schmaier said. Online Holiday Sales Topped $1 Trillion . On Tuesday (Jan.

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Online Management Retail Study 279

PYMNTS

JUNE 23, 2017

National Automated Clearing House Association ( NACHA ) — the Electronic Payments Association — and the Payments Innovation Alliance recently released a summary report from the API Standardization Industry Group’s inaugural meeting, which took place in May. Despite the obvious benefits of APIs, adoption — particularly within the U.S.

Meeting 187

Meeting Groups Industry Report 187

Jack Henry

APRIL 29, 2024

Technology is making an impact on credit and risk management. Click to learn how credit risk tools can be sharpened to meet the demands of the work and make solid loan decisions.

Risk Management 88

Risk Management Meeting Tools Management 88

Jack Henry

JANUARY 14, 2021

You have a technology need, so you begin researching options and solutions. Then comes demos from vendors, meetings with your Senior Management Team, IT Steering Committee, and maybe the Board. We all know the drill. Perhaps you send out an RFP.

Technology 167

Technology Meeting Management 167

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

Perficient

JULY 29, 2020

Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Thereafter, the long-term environment is now fully primed for digital health’s more central, dynamic role in meeting consumers’ evolving healthcare expectations.

Meeting 365

Meeting Resources Technology Management 365

Accenture

JULY 23, 2019

Faced with advancing digitisation, rising cost pressures and increasing customer expectations, many banks serving small- and medium-sized enterprises (SMEs) are looking to transform to a new relationship management model: one that blends the efficiency and convenience of digital offerings with the “human touch” that many SME customers still crave.

Management 150

Management Technology Operations Meeting 150

PYMNTS

AUGUST 21, 2020

Amid an approaching Federal Trade Commission (FTC) meeting, Facebook has advocated for rules that make it simpler for users to move media to a competing technology firm, Reuters reported. The FTC often issues reports following these workshops,” Facebook Privacy and Public Policy Manager Bijan Madhani told the newswire. “I

Meeting 142

Meeting social media Data Google 142

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. Make the wrong calls, and your RMs may be hamstrung by inappropriate technology—undermining your position in the marketplace.

Tools 150

Tools Management Customer Experience Technology 150

PYMNTS

APRIL 22, 2020

With a managed accounting service (MAS) created for startup founders and chief financial officers (CFOs), AcctTwo has rolled out service called MAS for SaaS. It is years in the making.

Management 131

Management Software Meeting Resources 131

Perficient

SEPTEMBER 22, 2020

New calling features (including walkie talkie mode), way more interactivity in meetings, new meeting room experiences including, updates to power platform in teams, virtual healthcare electronic health record. Advanced AI for content management. Project Cortex is now SharePoint Syntex.

Analytics 593

Analytics Meeting Video Data 593

Abrigo

SEPTEMBER 26, 2017

A major concern surrounding technology expenditures is whether the investments will generate a return for the accounting practice. However, identifying the return on investment begins with ascertaining which everyday challenges can be addressed with technology. The end result?

Technology 150

Technology eBook Taxes Meeting 150

Bobsguide

MAY 11, 2022

London, UK – May 4, 2022 – Today Finastra announces the launch of Finastra Managed Services (FMS) on Amazon Web Services (AWS) to enable banks and financial institutions to access FMS in the AWS cloud. For further information, visit: Finastra Managed Service Solution | Finastra. bank on the West Coast roll out its lending solution.

Management 113

Management Software Innovation Strategy 113

PYMNTS

APRIL 29, 2020

Banks have not faced issues in fulfilling their obligations to their various customers, Caldeira said, and technology has not proved a hindrance to meeting demand as businesses and individuals look for increased assistance in navigating a new reality of digitally delivered financial services. Bit by bit.

Technology 142

Technology System Meeting Resources 142

FICO

SEPTEMBER 30, 2022

Meet Our 2023 FICO Decisions Awards Judges. FICO has announced its panel of independent judges for the 2023 FICO® Decisions Awards , which honor businesses achieving outstanding results using analytics and decision management technology to grow their business, manage risk and reduce costs. Saxon Shirley. by Nikhil Behl.

Meeting 52

Meeting Analytics Management Strategy 52

PYMNTS

OCTOBER 2, 2018

The report found that 21 percent believe technology’s greatest impact on their everyday life has been on how they manage money. We’re looking at a major shift in what investors expect from their finances because of how technology is being ingrained into everyday life.

Management 108

Management Technology Taxes Survey 108

PYMNTS

SEPTEMBER 19, 2019

Supply chain management has morphed into a strategic business initiative combining technological adoption, event forecasting and even politics: awareness of its complexities has never been higher thanks to threats of a trade war between the U.S. Technology to the Rescue — Maybe.

Technology 117

Technology Strategy Management Industry 117

Bobsguide

MARCH 12, 2022

CompatibL was quick to act to counter the adverse impact of the global disaster and to provide its clients with innovative technology. Today, we are proud to have won the prestigious Best Modeling Innovation accolade at Risk Markets Technology Awards 2022. It focuses on market risk, trading, and investment risk technologies.

Technology 78

Technology Marketing Risk Management Innovation 78

Bobsguide

JUNE 22, 2022

Interswitch, Africa’s leading integrated payments and digital commerce company, and Compass Plus Technologies, an international provider of retail banking and electronic payments software, have announced a partnership to further strengthen Interswitch’s payment card processing capacity in Africa.

Technology 78

Technology Payments Regional Cards 78

PYMNTS

NOVEMBER 23, 2020

The secret to success, The Wall Street Journal reported , is that finance execs got used to signing deals with people they may never even meet. Hansen , said it relied on video presentations and walk-through meetings in the run-up to the acquisition. Executives have even done factory tours via video calls.

Technology 140

Technology Video Meeting Tools 140

PYMNTS

JANUARY 14, 2020

For example, the World of Hyatt mobile app is already beloved by members, more so now that Hyatt has added more ways to manage account details, track tier status and redeem rewards. The work never stops, according to Jayson Canady, director of global payments strategy for Hyatt. “As

Meeting 141

Meeting Millennials Branding Mobile 141

Perficient

FEBRUARY 7, 2023

In a meeting with a particularly large farmer who had made significant money from selling tomatoes, lettuce, and especially potatoes to McDonald’s, Ray Kroc asked for a cash infusion, and without hesitation, the farmer wrote him a $25 thousand-dollar check on the spot (a very significant sum of money for the time).

blockchain 275

blockchain Management Data Meeting 275

Independent Banker

NOVEMBER 30, 2022

And yet, some industry experts have observed that AI is not yet being used to its full advantage in vendor management—one of the thornier problems that community banks are wrestling with today. If a community bank has just a handful of vendors, managing those vendors is fairly straightforward. based cybersecurity technology firm.

Management 91

Management Community Bank Community Data 91