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Citi Explores The Real-Time Payments User Experience

PYMNTS

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. The Infrastructure Floodgates Open.

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. The drop in the stock market has led some banks to run out of big bills as clients reportedly arrived take as much money out of their accounts as they could.

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Cloud Banking Gives Legacy Systems A Lift

PYMNTS

Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms.

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The former being one that is less talking about outside company walls. It’s a bit sexier to spin it that way. The Approach.

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Bolstering The B2B Buyer's Online Experience

PYMNTS

Yet when market volatility reached an all-time high in the midst of the global pandemic, the process of calling up sales representatives to inquire about product availability became not just inefficient, but unsustainable. "But That will be the main feature, to cut down the costs and timeline of go-to-market," he said.

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Xeeva Enhances Procurement Spend Data Management

PYMNTS

The indirect spend management company also rebranded its products and technology platform to better show its capabilities throughout sourcing, procurement, spend analytics and data enrichment, according to an announcement.

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Lemonade CFO On The Insurance Industry’s Innovation Dilemma

PYMNTS

It’s a landscape that has created an opportune environment for technological innovation. Developing a better policyholder experience certainly involves a hefty dose of automation and digital agility, says Tim Bixby , CFO at Lemonade , but that doesn’t mean the human element of insurance goes away entirely.