PYMNTS

MARCH 27, 2020

First-party fraud seems difficult to perpetrate because loan applications typically require identity verification with Social Security numbers, which enable banks to track down loan applicants who go off the grid. Tools like these are often inefficient, however, especially for online lenders that handle thousands of applications every day.

Fraud 208

Fraud Technology Knowledge Base Study 208

PYMNTS

JANUARY 24, 2020

trillion online in 2019 — an approximately 18 percent year-over-year increase in worldwide sales. . Entrepreneurs are not alone in seeing moneymaking potential in online shopping, though, as fraudsters are eager to steal what they can. Security’s New Face. The Hack-to-Fraud Cycle.

Fraud 153

Fraud Security Online Analysis 153

Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

JUNE 11, 2020

Biometric recognition technology uses a combination of artificial intelligence (AI) and machine learning (ML) to scan, analyze and store users’ biometric data, such as fingerprints, facial features, voices or even online browsing patterns to confirm that users are who they say they are.

Compliance 186

Compliance Guidelines Meeting Tools 186

PYMNTS

MAY 16, 2019

The former intends to integrate the latter’s Contact Center AI (CCAI) into its call center products and, in a recent interview with PYMNTS, Lasserre and Gnan Gowda, Genesys’ senior director of software product management and global security, discussed how this will help the company’s customers without compromising security.

Knowledge Base 100

Knowledge Base Fraud Security Software 100

PYMNTS

JULY 28, 2020

Fraudsters and financial institutions (FIs) are constantly evolving to best each other, and growth in synthetic ID fraud is revealing that many banks must enhance their security measures to stay in the lead. Most banks still need to upgrade their security methods to handle the issue, too. billion from the nation’s consumers in 2018.

Fraud 132

Fraud Data Examples Security 132

PYMNTS

JULY 10, 2019

Despite the pervasiveness of digital identity in everyday life, concerns surrounding digital ID security continue to make headlines, with billions of dollars lost to fraud. Switzerland’s Jura Hospital is currently testing a 3D finger vein scanner to more effectively secure patient data. Find the feature story in the Tracker.

Apple 158

Apple social media Knowledge Base Mobile 158

PYMNTS

JANUARY 31, 2020

Consumers appear to be moving their debit payments away from brick-and-mortar stores toward eCommerce channels, meaning FIs and card issuers must work to support them while minimizing online security risks. Holistic Security. FIs have long been aware that relying on knowledge-based authentication (KBA) goes only so far.

Fraud 148

Fraud ATM Cards Security 148

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. Furthermore, delay in application processing leads to about 75 percent drop off in online applications, and businesses witness a decline in conversion rates. Guess what?

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. Online college education is another area that seems good for end-to-end verification. The Hot Thing.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

MAY 14, 2018

Call centers are where customers turn when they can’t find answers online or need support to work through complex matters. Another area that may be more than ripe for innovation is security. Around the Call Center Commerce World.

Trends 100

Trends Knowledge Base Survey Security 100

PYMNTS

OCTOBER 10, 2019

Knowledge-based authentication (KBA) tools, including passwords and security questions, tend to be the primary strategy for verifying identity, and this is true for areas of financial services beyond the consumer world.

Strategy 124

Strategy Lending Knowledge Base Tools 124

PYMNTS

AUGUST 22, 2018

In a press release , Fiserv said the two new solutions expand beyond knowledge-based consumer authentication that can be vulnerable to fraud. Fiserv, the global provider of financial services technology solutions, announced on Wednesday (Aug. They use a five-digit code via text or email that is valid only during the call.

Fraud 101

Fraud social media Knowledge Base Cards 101

PYMNTS

OCTOBER 7, 2019

Identity security is key when it comes to protecting financial information, and it can be devastating if sensitive documents from credit checks fall into the wrong hands, making authentication critical. As part of the sign-up [process], the user provides us with [their] full name, address and Social Security number. How Nav Works.

Tools 101

Tools Data Security Fraud 101

PYMNTS

MARCH 21, 2019

While authentication methods may vary, users across all channels seek secure, frictionless access to their account information, meaning medical providers must make authentications seamless while keeping it strong enough to ward off cybercriminals. .

Massachusetts 109

Massachusetts Knowledge Base System Marketing 109

BankBazaar

JUNE 10, 2020

Hotstar is an online video streaming platform owned by Novi Digital Entertainment Private Limited, a wholly-owned subsidiary of Star India Private Limited, which currently offers over 100,000 hours of TV content and movies across 9 languages, and every major sport covered live. But, did you know our very own Hotstar is made in India?

Video 97

Video Mobile Regional Knowledge Base 97

NCR

DECEMBER 15, 2017

By allowing consumers to verify their identity with a fingerprint scan or a spoken word, biometrics could eliminate the need for passwords and unique user IDs – removing one of the weakest links in the security chain. These might involve the use of one-time passcodes or knowledge-based authentication.

Fraud 96

Fraud Security Knowledge Base Analysis 96

PYMNTS

MARCH 17, 2017

A classic image of payment fraud involves a fraudster stealing credit card numbers and shopping for goods in-person or online. But what’s left out of this picture, said David Dewey, director of research at Pindrop Security , is the element of voice. From there, I could have done anything I wanted to on his account.”.

Fraud 107

Fraud Cards Houston Retail 107

PYMNTS

MARCH 14, 2017

specifically, identity verification has long relied on credit-based data — the existence of credit history along with knowledge-based authentication (KBA) questions — in digital channels or by showing a physical, government-issued ID in person. In the U.S. Which is why, Clark said, it’s time for a change.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

MAY 15, 2018

The Pros and Cons of Standard Security Choices. For instance, knowledge-based authentication is well-understood by users – but the answers to security questions can be socially engineered without too much trouble just by visiting victims’ social profiles. Then there’s two-factor authentication.

Fraud 129

Fraud Training Security Compliance 129

PYMNTS

MARCH 4, 2020

Its new business model doesn’t charge upfront, but gets a 20 percent commission if it is successful in securing a settlement. Here’s how it works: Users fill out an online application and specify the case. We have a large knowledge base that traces the consumer journey. Most cases take four to eight weeks.

New York 131

New York New York City System Knowledge Base 131

NCR

DECEMBER 20, 2017

User authentication has been a chief security concern for financial institutions (FIs) for many years, and is arguably more pressing today than it has ever been before. There is a strong argument that the traditional username and password protections used in online banking, for example, are no longer sufficient to prevent fraudulent access.

Security 77

Security Knowledge Base blockchain Analysis 77

PYMNTS

SEPTEMBER 6, 2018

IdentityMind Global has debuted the RegTech Webstore , billed as a RegTech online marketplace that enables firms to integrate regulatory compliance functions directly into their own offerings. There also is what is being billed as a “plugin knowledge base” that offers implementation and reference guides, along with videos.

Compliance 133

Compliance Fintech Regulation Knowledge Base 133

PYMNTS

OCTOBER 19, 2018

Bill Nelson, CEO of the Financial Services Information Sharing and Analysis Center (FS-ISAC), told PYMNTS that these rumors are likely the result of an overzealous watchdog, or security vendors that are hoping to create a market for their offerings. That said, financial institutions (FIs) aren’t out of the woods yet. Sharing smarts.

Fraud 100

Fraud Knowledge Base System Tools 100

PYMNTS

AUGUST 7, 2019

Data breaches’ stakes are sky high for corporations, meaning ID security is even more important to the United States federal government. Any lapse in governmental security could have much farther-reaching effects. Providing two of the three is typically sufficient to securely verify identities. .

Knowledge Base 118

Knowledge Base United States Security National 118

PYMNTS

SEPTEMBER 4, 2019

Whether bank or business, call centers need to make sure they’re providing an innovative, robust experience for the customer online, over the phone, through mobile apps and on social media. That’s why banks, such as TD Bank , are approaching call center security needs with tools like MFA, said Lindsay Sacknoff, head of U.S.

Security 152

Security social media Tools Knowledge Base 152

PYMNTS

JANUARY 28, 2020

Best leave now if know-your-customer (KYC) due diligence isn’t your jam: The EU is already prepping 6AMLD, which cracks down even harder on money laundering, especially online gambling. Same goes for online wagering, the new favorite way for cybercrooks to launder illicit dollars. Know Your Criminals. PSPs Taking Heat.

Compliance 151

Compliance cryptocurrency Fraud Regulation 151

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Adds in Social security. Retail for a piece.

Video 40

Video Mobile social media Analytics 40

PYMNTS

SEPTEMBER 12, 2019

In the United Kingdom, 70 percent of adults feel as though there are already too many identity checks required for online purchases. Both merchants as well as payments providers have expressed worry over how this difference in opinion may affect card abandonment and online purchase behavior.

Regulation 126

Regulation Google Compliance Knowledge Base 126

Fintech Labs Insights

SEPTEMBER 29, 2016

In addition to its recent funding, Jumio has forged ID verification and KYC/AML partnerships with companies ranging from European online gaming operator, Tipico ; to the Paris-based mobile scooter sharing network, Cityscoot ; to Spanish crypto-currency specialist Krypto Commerce – all in the past few months alone.

Security 12

Security Mobile Industry Knowledge Base 12

PYMNTS

MAY 31, 2018

If that data has already been exposed, then taking it back from organizations doesn’t do much good – there needs to be a way to tell, in the moment of the transaction, that a customer is legitimate rather than a criminal who has gained access to their static credentials, such as birthdate, address and Social Security number. Secure Signaling.

ATM 109

ATM Data Security Regulation 109

PYMNTS

APRIL 11, 2017

And I think a lot of that has come with how business has changed … moving more and more transactions,” which run the gamut from opening a bank account to transferring money, or even paying a babysitter through an online service. Thus, security of data becomes top of mind within a firm. “If Data Point One: One Billion Plus.

Data 101

Data social media Fraud Online 101

PYMNTS

NOVEMBER 15, 2017

With no face to match to the name and no data beyond the traditional Social Security numbers, dates of birth and passwords, is it any wonder that account security is a tough battle to fight — especially against foes who have leveraged data breaches into literal gold mines?

social media 100

social media Fraud Knowledge Base Data 100

PYMNTS

SEPTEMBER 19, 2016

Finally, the mobile app ecosystem in China is a lot messier than in developed countries because of massive security and quality control issues inside of app stores. Making WeChat available on the phone extended Tencent’s footprint to many millions more people. Whither Bots? Here’s the politically correct response.

Payments 100

Payments Mobile Apple Google 100

CB Insights

MAY 10, 2018

From one perspective, the position of management consulting as an industry has never seemed more secure. When BeverageCo sought to take advantage of digital, they had many isolated initiatives (such as online advertising and a corporate Facebook page) underway, but lacked traction in any of them. Each one is still growing.

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

MARCH 6, 2019

Its tech has been deployed for several different security applications , including passenger and ticket scanning for air travel, door entry scanning, and law enforcement strategies. Company Description : Meicai aims to disrupt the agricultural industry with its online platform that enables farmers to sell their produce to restaurant clients.

Company 72

Company Capital Groups Big Data 72

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. So do we have a security problem or a convenience problem?” You can be secure and your customers will be happy.” That’s a problem,” White said.

Security 12

Security Mobile Technology Virginia 12