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We Can All Learn From Crypto.com’s Hack and Response

Perficient

As soon as its risk management system discovered the attack, it suspended withdrawals across the platform, reimbursed customers who were affected, and “revamped and migrated to a completely new 2FA infrastructure,” according to the company statement. However, implementing an end-to-end MFA program is challenging.

Security 294
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Learn More About 3 Tier Support in MSO

Perficient

Managed service offerings (MSO) is the department in an organization responsible for all application support activities. These support engineers work on various technologies, take care of the numerous support issues, and provide resolutions. SLA compliance based on incident priority. Problem management and stability analysis.

Analysis 294
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‘New Year, New Me’ CX Edition

Gonzobanker

When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics. New client onboarding is mapped out with automated marketing touchpoints if an account is opened digitally.

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Recap of Money 20/20 USA 2023 and 10 Banking Thoughts

South State Correspondent

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customer experience. Maybe a topic for next year?

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Does KBA Have A Place In Online SMB Credit Checks?

PYMNTS

As digital identities fast become a part of everyday life, the identity verification market is expected to reach $12.8 Technology providers are exploring a range of solutions to seamlessly verify customers’ identities, with the biometrics market projected to reach more than $59 billion by 2025. billion by 2024.

Online 144
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What are power skills?

Independent Banker

The use of digital technology and artificial intelligence has changed the workplace dramatically in recent decades, but the pandemic accelerated this shift by forcing remote working and driving online commerce. In response, community banks have an opportunity to revisit hiring policies and training programs. By Roshan McArthur.

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NEW REPORT: The Booming Biometric Boon?

PYMNTS

While it may still seem like something that was once reserved for science fiction, today consumers are increasingly interacting with biometric technology without giving it a second thought. . Meanwhile, iris-based identity management technology solution providers IriTech, Inc.,

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