PYMNTS

SEPTEMBER 30, 2020

To do so, the sector will need to implement modern technologies that drive efficiencies while creating experiences that employees value. Within functions like human resources and payroll, digitization can empower public sector entities with employee data for more efficient talent management. Putting Intelligence To Work.

Resources 244

Resources User Experience Tools Technology 244

PYMNTS

DECEMBER 28, 2020

Banks have been creating their own IT scripts and technology stacks for decades. Yet within the traditional FIs, it’s been important to push through the inertia that has tempered innovation. Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Just ask Sergiy Barybin, CEO of Lithuanian cross-border payments technology company SatchelPay. But financial regulatory compliance can be a headache for any market.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

OCTOBER 20, 2020

From cash to rewards and gift cards, mobile wallets must transition to unlocked, truly usable resources across technology, retailers and buying experiences.

Survey 218

Survey Mobile Retail User Experience 218

PYMNTS

JULY 29, 2020

One poor online or mobile user experience can dissolve consumers’ loyalty, sending them straight into the arms of the competition. Enhancing Credit Union Innovations To Challenge Challenger Banks. To learn more about how BECU is tackling rising competition and shifting technology strategies, visit the Tracker’s Feature Story.

Tools 167

Tools Mobile Online United States 167

Insights on Business

DECEMBER 14, 2018

Therefore, Palacios says, the bank seeks to use technology in ways to minimize any disadvantage that a lack of physical stores might cause. He encouraged others not to focus on the AI, but rather the change in user experience that the company is trying to effect. Trust in the AI data and the innovation approach.

Las Vegas 155

Las Vegas Innovation Data Resources 155

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

DECEMBER 10, 2020

B2B businesses have historically been slower to adopt digital innovations than the consumer sector. However, the pandemic is marking a major turning point for payments innovation. Virtual cards can improve employees’ user experiences for everyday professional purchases, whether workers are operating remotely or on business trips.

Operations 192

Operations Payments Cards Mobile 192

Cisco

JANUARY 13, 2022

This large-scale transformation of global societies will require coordinated public/private actions to drive consistent environmental, social, and governance (ESG) business practices and fuel investments in innovation and technology necessary for the greening of global economies. Additional Resources.

Community 109

Community User Experience Leadership Video 109

PYMNTS

SEPTEMBER 24, 2020

And as Lisa Shields , founder and CEO of FISPAN , told Karen Webster in a recent PYMNTS TV conversation, embedding banking products and services within enterprise resource planning (ERP) systems can pave the way for chief financial officers and treasurers to do far more than simply track cash balances and pay bills.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

MARCH 16, 2018

Remlinger, Project Manager — Solutions for Business at foreign exchange technology firm OANDA. Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

AUGUST 17, 2018

Human services technology provider DATIS HR Cloud has announced in a press release a partnership with Relias to provide a more holistic workforce management experience for healthcare organizations. Relias is also the leader in online training and compliance solutions for the Health and Human Services market.

Management 100

Management Raleigh User Experience National 100

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. The absence of payments orchestration would require firms to expend more time and resources than most businesses’ finance departments could handle.

Payments 109

Payments Analysis Operations Resources 109

Celent Banking

NOVEMBER 12, 2014

Neo-banks are acquired and rolled into larger digital channels offerings : I wrote earlier this year about banks acquiring technology companies, thereby acting more like tech companies than traditional banks. There aren´t many neo-banks, but digital channels start-ups are numerous.

social media 232

social media Customer Experience Branding Mobile 232

Perficient

AUGUST 30, 2022

Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

AUGUST 4, 2020

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers.

Google 298

Google Digital Banking Course Branding 298

FICO

APRIL 26, 2016

For decades, businesses have been leveraging technology to automate large parts of their operations – accounting, manufacturing, supply chains and customer relationships. It takes advantage of technological advances to bridge this gap between Big Data expectations and reality. FICO Decision Management Suite 2.0

Analytics 40

Analytics Management Innovation How To 40

PYMNTS

APRIL 19, 2017

The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. Sagar won Academy Awards in 2010 and 2011 in the field of scientific engineering for his accomplishments with facial motion technology. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

JULY 23, 2018

Neal himself had been hacked while in college and became interested in data security and technology. His further pursuits led to him being the first-ever NFL rookie with a patent pending for his own innovations related to 3D image capture. The regeneration takes place only when an event or resource needs to be occasioned or accessed.

Dallas 134

Dallas Security Data Company 134

PYMNTS

JUNE 24, 2016

By the time the mid-2000s rolled around, Netflix’s stock price had plateaued, and innovation was needed to take its business to another level. This manual process not only takes up valuable time and resources but adds a ton of cost — mailing invoices in-house can be quite expensive. Advances In Cash Application. B2B Payment Trends.

Cards 109

Cards System Payments Technology 109

Insights on Business

MAY 2, 2019

The result is often a “patch work” effort in an attempt to connect disparate systems that are putting undue strain on already limited organizational resources. Standardization is accelerated by the desire for modernization in both process and technology. Increased confidence to manage, not minimize risk – systems are under scrutiny.

Compliance 98

Compliance System Analytics Data 98

CB Insights

MARCH 8, 2018

These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. But challenger banks are innovating quickly and may pursue other opportunities first.

Retail 78

Retail Digital Banking Fintech Regulation 78

FICO

MARCH 6, 2020

We help customers speed up time to compliance by 50%, with lower implementation and maintenance costs and fewer IT and project resources. In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. In the U.S.

Compliance 81

Compliance Technology Fraud Analytics 81

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Imagine an experience where customers and employees can get a 1:1 concierge service via a generative AI-driven chatbot.

social media 195

social media Data Marketing Technology 195

PYMNTS

JULY 13, 2017

“FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In The more seamlessly they can integrate payments into the platform, the better the user experience. Episode Two.

User Experience 108

User Experience Software Compliance Payments 108

Insights on Business

AUGUST 28, 2019

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. While fundamentally an architectural paradigm, technology designed as microservices has the potential to change both the way clients use the tools at their disposal and shift the way they do their jobs.

Management 87

Management Risk Management Resources Analytics 87

PYMNTS

JULY 14, 2016

Large, prominent banks typically have more resources, bigger customer bases and more experience working with consumers and financial markets. Meanwhile, small, digital-only banks with deep roots in technology are able to shift nimbly, enabling them to more quickly react to consumer feedback in order to improve customer experience.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

Insights on Business

AUGUST 28, 2019

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. While fundamentally an architectural paradigm, technology designed as microservices has the potential to change both the way clients use the tools at their disposal and shift the way they do their jobs.

Management 70

Management Risk Management Resources Analytics 70

Cisco

SEPTEMBER 20, 2022

If your technology partner is unable to clearly align how IT investments help with one of these three strategic priorities and metrics, what’s the point in proceeding forward. A secure, Cloud-based, innovative network platform is designed for ease of use and quick time to value. Theta Lake.

America 108

America Video Compliance User Experience 108

PYMNTS

JULY 31, 2019

Money is moving faster than ever, with innovations making it possible for consumers and businesses to send and receive payments within minutes as opposed to days. These innovations can save valuable time and money, but they do not often solve issues associated with international payments.

Payments 144

Payments blockchain Kansas Security 144

Gonzobanker

APRIL 26, 2023

Payment hubs give financial institutions a singular view of all incoming and outgoing payments, which enables them to establish cross-functional operational resources and manage holistic payment risk. As with all technology solutions, no single provider is the perfect fit for everyone.

Payments 157

Payments System Fraud Resources 157

PYMNTS

JUNE 28, 2019

In a video interview with PYMNTS, Bill Wardwell, VP of strategy at Bottomline Technologies , said the advent of open banking and “the narrative that has created will have effects for the foreseeable future.” User Experience. Banks and FinTechs can leverage technology, in fact, to stop fraud before it happens.

Payments 107

Payments Fraud System Fintech 107

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. David Carr (Innovation Manager).

Video 40

Video Mobile social media Analytics 40

PYMNTS

OCTOBER 13, 2020

And, ‘Do we have the resources to do it? Technology, he added, is simply a way to support or augment new approaches to process. The end user experience is critical, too, he said, and must be seamless. For other programs in the month-long series of conversations on innovating B2B Payments, please register here.

Fintech 190

Fintech Payments Customer Experience Examples 190