Remove Innovation Remove Report Remove User Experience
article thumbnail

User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

article thumbnail

REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Perficient Listed in Two Q3 Forrester DPA Reports

Perficient

Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. ” The Forrester report took an in-depth look at each service provider’s strengths across three categories: strategy, current offering, and market presence.

Report 340
article thumbnail

Saudi Arabia’s Open Banking Plan Aims To Advance Digital Innovation

PYMNTS

The Saudi Arabian Monetary Authority (SAMA) is introducing an open banking policy to advance digital innovation in the financial services sector. Open banking , which is used across numerous countries, facilitates the connections and permissions between users’ banking data and third-party financial platforms.

article thumbnail

REPORT: Why 78 Pct Of FIs Say They Struggle To Innovate

PYMNTS

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

article thumbnail

Why Drive, Not Size, Is Key To FI Innovation

PYMNTS

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. percent to higher than that of large FIs.

article thumbnail

Payments Innovation Fuels Rise In Football Gambling

PYMNTS

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. These casinos have begun to accept deposits in the form of cryptocurrencies such as Bitcoin and others,” that site reported.