Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. A broad study indicates that 60% of global customers are willing to share data in return for perceived value from their insurance carrier. Understanding Our People .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

AUGUST 20, 2019

“There will be accidents, especially in the cloud,” Korbinian Ibel, a director general at the ECB’s supervisory operations, said in the report. The warning comes as banks have been enlisting the aid of tech giants like Microsoft and Amazon, while bringing operations and data to the cloud.

Data 176

Data Security Capital United States 176

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. A 2018 study found that more than 50 percent of U.K. These users had to restart the process from the beginning if they switched channels.

Mobile 130

Mobile Security Examples Study 130

Insights on Business

APRIL 17, 2019

Financial companies have always been innovators. But in this age of digital transformation, innovation in financial services is more important than ever to stay competitive. Innovation processes, traditionally limited to product development, are now spreading throughout the entire organization. A new model.

Innovation 102

Innovation Industry Company Operations 102

PYMNTS

AUGUST 28, 2019

While all financial institutions (FIs) operate on customer relationships, trust and loyalty can play a larger role for credit unions. percent) cite loyalty and rewards as the area in which they want to see greater innovation over the next three years. percent) cited data security and 60.8 percent) cited data security and 60.8

Security 184

Security Fraud Study Innovation 184

PYMNTS

JANUARY 2, 2020

The portion of restaurants that have chargeback rates of more than 1 percent is 10 percent per a Kount and Chargebacks911 study. The amount that Uber Co-Founder Travis Kalanick’s CloudKitchens secured in funding from Saudi Arabia’s sovereign wealth fund was $400 million. percent to 1 percent of transactions.

Mobile 146

Mobile Innovation Minnesota Capital 146

PYMNTS

JANUARY 2, 2020

The portion of restaurants that have chargeback rates of more than 1 percent is 10 percent per a Kount and Chargebacks911 study. The amount that Uber Co-Founder Travis Kalanick’s CloudKitchens secured in funding from Saudi Arabia’s sovereign wealth fund was $400 million. percent to 1 percent of transactions.

Mobile 131

Mobile Innovation Minnesota Capital 131

PYMNTS

JANUARY 27, 2020

Fraudsters’ attempts to access systems and steal valuable information are becoming more innovative, and research suggests they are also increasingly successful. Cybercriminals’ accomplishments come at the expense of targeted businesses, with a recent study finding that individual data breaches cost firms around the globe an average of $3.92

Fraud 249

Fraud Policies Security Resources 249

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

AUGUST 21, 2020

Mobile banking is under constant attack from fraudsters, however, who are targeting both customers’ funds and personal data, such as account numbers, Social Security numbers, payment card data and login credentials. The Security Threats Facing ITMs And How FIs Can Protect Them. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies?

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Cloudy, With A Chance of Innovation. Cloud-based systems] can handle greater volumes of data and allow banks to test innovative new tools before bringing them to market. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

AUGUST 7, 2020

However, COVID-19 has been an accelerator in this space, with suppliers now shifting their operations to get paid faster, including the acceptance of credit cards for B2B payments.”. Configurable And Secure For Remote Treasury. AP automation is stepping into the void this has created with configurable, secure systems.

Case Study 182

Case Study Study Survey Cards 182

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. Another study found that 55 percent of U.S. Another study indicated that debit-related fraud is on the rise across the U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

AUGUST 27, 2019

As noted in a recent Optimization and ePayables Playbook , more than one-third of businesses are “enthusiastic” about adopting that innovation, with an eye on improving day-to-day operations. Among the most important benefits for firms that adopt ePayables, said Gilman, are increased safety and security.

Video 164

Video Security Innovation Study 164

PYMNTS

NOVEMBER 13, 2018

Faster Payments Council (FPC), aimed at working toward a ubiquitous payment system that enables Americans to safely and securely pay anyone, anywhere and at any time with near-immediate funds availability. It said the operating vision for the FPC is the result of more than 1,000 comments from industry players across the payment ecosystem.

Payments 192

Payments Survey Innovation Guidelines 192

PYMNTS

DECEMBER 2, 2020

“Building on P97’s relationships with the oil, fuel and automotive ecosystem, Cybersource brings robust, secure payment and risk management capabilities to drive innovation for the entire fuel and convenience category. A win-win for fuel operators and consumers alike.”.

Payments 205

Payments Risk Management Fraud Mobile 205

PYMNTS

JULY 26, 2018

To mitigate these costs and meet the growing customer demand for newer, faster payment options, global travel companies are gearing up to undergo a fundamental restructuring of their payment systems and begin their innovation endeavors. Eighty-two percent of travel companies innovate to combat the loss of customers.

Data 100

Data Payments Study Innovation 100

PYMNTS

OCTOBER 6, 2020

The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began. The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

JANUARY 17, 2020

Preventing fraud with seamless and secure onboarding solutions is key. The Deep Dive also highlights innovative fraud detection technologies that FinTechs and other businesses are employing — such as artificial intelligence (AI), machine learning (ML) and dynamic biometrics — to thwart criminals. trillion a year.

Security 130

Security Fraud blockchain Cards 130

South State Correspondent

MAY 13, 2024

The ISO 20022 standard, which will be the global standard for payments, securities, collateral, and trade finance, will increase payment accuracy and delivery while reducing fraud. Banks with open banking ambitions should adopt this language standard to increase interoperability, efficiency, security, and customer experience.

Conference 195

Conference Payments Fraud Data 195

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Payments Innovation Leads the Way . As Mastercard EVP of Products and Innovation Jess Turner recently told PYMNTS, “consumers want cards, they want them quickly, and they want those cards [delivered] in a digital way.”.

Study 205

Study Cards Payments Innovation 205

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. The pandemic may not have created the challenges banks face in keeping their cloud strategies and innovations compliant.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

SEPTEMBER 12, 2019

IBM has unveiled the latest addition to its Z mainframe portfolio, a new platform called the z15 designed with data privacy, security and hybrid multi-cloud use in mind, the company said in a release on Thursday (Sept.

Data 232

Data Security ATM Tools 232

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Prevention Innovation. That increasing risk is driving innovation, as PYMNTS has also documented.

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JULY 18, 2019

As noted in a recent Optimization and ePayables Playbook , more than one-third of businesses are “enthusiastic” about adopting that innovation, with an eye on improving day-to-day operations. Among the most important benefits for firms that adopt ePayables, said Gilman, are increased safety and security.

Innovation 116

Innovation Video Security Study 116

PYMNTS

JANUARY 21, 2021

Well-funded and organized fraud operations, meanwhile, continued to amass more capital, manpower and technology. What’s more, businesses have also begun to experience whiplash for not prioritizing the security of their customers. It’s time to fight back. Businesses across the U.S. Contracts with vendors ran dry.

Fraud 180

Fraud social media Strategy Maine 180

PYMNTS

JULY 3, 2019

In the Real-Time Payments Innovation Playbook , done in partnership between PYMNTS and Mastercard , financial decision-makers from nearly 400 firms across a dozen industries laid out a number of priorities for making their payment processes more efficient. Webster asked about the state of actual coverage for real-time and faster payments.

Payments 155

Payments United States Study Innovation 155

PYMNTS

NOVEMBER 29, 2018

Investment in Intelligence of Things (IoT) is expected to surge in the coming years, with companies projected to increase spending on the design, creation and operation of IoT solutions from $186.1 Recently, the National Institute of Standards and Technology drafted a report advising federal agencies on IoT security. billion by 2023.

Trends 173

Trends Security Study California 173

PYMNTS

APRIL 17, 2020

agency responsible for protecting competition, approved the deal, which will require more study. The CMA investigation concluded that Deliveroo is a successful company whose growth has secured a large share of the U.K.’s On Friday (April 17), the Competition and Markets Authority (CMA), the U.K. Its final decision is expected in June.

Regulation 160

Regulation Groups Study Marketing 160

PYMNTS

MARCH 18, 2019

A new study by the Organisation for Economic Co-operation and Development (OECD) shows that trading in pirated and counterfeit goods has risen significantly, according to a report in the Financial Times. The increase has the effect of stifling a global economy driven by innovation and new ideas. That’s an increase of 3.3

Report 124

Report Innovation Study Security 124

PYMNTS

DECEMBER 20, 2016

As documented in the December edition of the Unattended Retail Tracker™ , the results of a six-month long study conducted by USA Technologies show that just informing customers that a merchant or vendor accepts Apple Pay and other mobile wallets can boost overall sales by more than 36 percent.

Report 100

Report Innovation Payments Apple 100

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179