PYMNTS

SEPTEMBER 16, 2019

“It’s challenging that the industry that was built on trust is struggling with that trust,” said Erick Schwab, co-founder of Sylo, a third-party service that authenticates online audiences. Like with all new innovations, there are going to be some hitches to it,” Cavazos said. Sylo is sponsoring the event. He said, “$1.3

social media 150

social media Regulation New York City Baltimore 150

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. Such offerings can help QSRs bring in customers: According to the PYMNTS Restaurant Readiness Index , 62 percent of consumers said the availability of digital innovations would make them more likely to visit in the future.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. This suggests that consumers use them more than they would like, or may have expected to, during the pandemic.

Video 224

Video social media Millennials Data 224

PYMNTS

OCTOBER 9, 2020

According to research from solutions provider iKala , social commerce orders in the first half of 2020 more than doubled, while gross merchandise value (GMV) grew three-fold compared to 2019. The study also validates the rise of live-selling, or broadcasting of live videos featuring products.

Branding 221

Branding social media Video Strategy 221

PYMNTS

JULY 7, 2017

The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. It also found that while 50 percent of this group makes online purchases, 60 percent visit malls once a month with the intention of buying an item. Get ready, retailers.

social media 120

social media Millennials Retail Study 120

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

JANUARY 3, 2020

Bigger, better, faster — those are often the guiding principles for innovation, disruption and change in the digital and mobile worlds. A pilot in Mexico, WeNet said , has the overall goal of using “new mobile technologies to study a pervasive problem affecting young people: overweight and obesity. What about smarter, and more diverse?

social media 131

social media Big Data Mobile Data 131

PYMNTS

JULY 24, 2019

IfOnly continues to innovate its platform, though, especially when it comes to payments and social media channels. The fact that we are local and luxury and have three different modalities … that is the suite of services we offer that sets us apart from the rest,” he said.

Case Study 110

Case Study Study Mobile Millennials 110

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JANUARY 10, 2017

According to a report , the charity donation boxes were developed with Whydonate in ING’s innovation label, ICEC. ING pointed to a study by the bank’s Economics Bureau, which revealed that 52 percent of consumers don’t keep notes in their home. This isn’t the first time ING has innovated when it comes to payment methods.

social media 100

social media Study Innovation Course 100

PYMNTS

DECEMBER 17, 2019

We believe demonstrating full provenance of our diamonds on the most popular social media platform will help us to further strengthen our sales base in China,” he added. Chinese consumers will be certain of the origin of their diamonds,” said ALROSA Head of Diamonds Pavel Vinikhin. “We

blockchain 131

blockchain social media Video Retail 131

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. But our study gives no indication of that. Stay tuned. [1-5]

Millennials 233

Millennials social media Innovation Study 233

Bobsguide

AUGUST 25, 2022

Australian creative technologies business Two Bulls and Thailand’s Translucia Global Innovation are developing a Metaverse R&D Center in Australia. It is a social platform that combines aspects from online gaming, virtual reality, augmented reality, social media and cryptocurrencies.

US 88

US social media cryptocurrency Technology 88

PYMNTS

AUGUST 3, 2016

We all know — and keep hearing almost ad nauseam — all about how the rise of online shopping is changing the very face of the retail industry and consumer habits. How influential will mobile and social media be to their purchasing habits? A new study from PricewaterhouseCoopers , entitled “Understanding How U.S.

Retail 100

Retail social media Branding Online 100

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

JUNE 8, 2017

That’s according to the new “How We Will Pay” study PYMNTS recently conducted with Visa, which showed that the average consumer owns four connected devices, with 75 percent owning a device other than a smartphone or laptop – and the more they own, the more they shop.

Security 151

Security social media Study Google 151

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 114

Retail social media Online Mobile 114

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. So what is social currency? Today consumers don’t serve brands; they serve themselves,” according to the study.

Retail 100

Retail social media Study Branding 100

PYMNTS

AUGUST 29, 2017

Such technology may be able to scan social media platforms for emerging fashions, which would allow the AI system to identify trends. The bots can analyze the best time of day to contact a customer based on data from that consumer’s previous purchases, online clicks and web browsing data.

social media 135

social media Trends Retail Technology 135

PYMNTS

DECEMBER 30, 2020

PYMNTS’ recent How We Shop: Measuring the Rapid Digital Shift study, done in conjunction with PayPal, found that a large share of U.S. Nike’s digital engagement goes beyond merely selling products online. More Than a Third of Consumers Want D2C . consumers surveyed (37 percent) are interested in direct-to-consumer sales.

Branding 257

Branding Millennials Retail social media 257

NCR

MARCH 10, 2017

According to the latest Digital Payments Study from Mastercard, customers are showing more interest in new technologies that could make shopping quicker, easier and more secure than ever. million conversations across the biggest social media channels.

social media 51

social media Payments Study Technology 51

PYMNTS

AUGUST 10, 2016

What we do know, however, is that efficiency-driving innovation will have its place, come whatever market environment,” Joshua Kempf, cofounder and CEO of online B2B industrial products distributor Gaveteiro.com.br , explained in his TechCrunch piece.

Innovation 100

Innovation Apple social media America 100

PYMNTS

APRIL 24, 2020

noted on its social media accounts that it would be shuttering many of its branches and changing its hours of operation, and American bank JPMorgan Chase announced plans to close about 20 percent of its locations. Stay-at-home orders and social distancing protocols may increase that growth, however. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JANUARY 29, 2018

Despite what the movies told him, archaeology was not an interesting course of study for him at all — Mycoskie likened the experience to “watching paint dry.”. When he returned a few years later on vacation, he started wearing the simple, slip-on canvas shoes and realized he discovered the innovation the world needed.

social media 104

social media Study Branding San Francisco 104

PYMNTS

JANUARY 1, 2019

Among the most anticipated are IPOs that will impact the mobility-as-a-service and ride-hailing ecosystems, social media, and data analytics. Even if one or more of them fail to materialize, talk will continue about these IPOs, which itself will help guide the thinking and moves of industry peers, competitors and innovators.

Payments 223

Payments social media Analytics Capital 223

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

OCTOBER 9, 2019

is putting more of its hopes into digital and mobile channels — and online culture — to expand revenue and its brand profile, and make up for declining wholesale sales. Levi’s is also trying to drum up more sales to China, and a big part of that is not only digital and mobile channels, but social media and online experiences as well. “On

Branding 139

Branding Google social media Case Study 139

PYMNTS

JUNE 19, 2018

In fact, early evidence suggests that changes in cyber threats and online ad buying are already taking place in the weeks since the GDPR became official. Along with that will come evidence of innovation tied to the changes brought about by the privacy regime — for instance, revisions to marketing budgets or new programs.

Regulation 101

Regulation eBook social media Case Study 101

PYMNTS

MARCH 20, 2020

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. Tom Brady announced on social media that he won’t sign with the Patriots for the 2020 season after two decades with the team.

Technology 181

Technology Apple New York City social media 181

PYMNTS

MARCH 30, 2020

Banbury noted that Streetify has the most voucher codes, cashback and coupons of any online platform, searching over 50 top sites, like Groupon, Rakuten and Honey , for deals. Choices can be shared via social media, and shoppers will be able to follow celebrities and buy from their favorite stores and sponsors. In the U.K.,

New York City 170

New York City social media New York Examples 170

PYMNTS

AUGUST 11, 2017

With 56 percent of millennials around the world looking to spend more money on luxury items this year, according to YouGov’s “ Affluent Global Perspective Study ,” the industry may have a tough time on its hands. In buyer news this week, social media is proving to be a major influencer factor across all generations.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

JANUARY 31, 2017

Shane Sampson, CMO of Albertsons, said in a company statement : “ECommerce, digital and social media channels hold unlimited potential for delivering the kind of personalized service our customers want. ” Iyengar has a track record of innovation, Albertsons said, from his time working on eCommerce optimization for Walt Disney Co.

social media 100

social media Online Atlanta Marketing 100

PYMNTS

SEPTEMBER 28, 2019

According to NIH studies , those who report poor sleep in middle age often experience symptoms of dementia or Alzheimer’s later in life. But luckily, where there is a problem, there is typically an innovative entrepreneur selling a solution – and in the case of sleep, there are a lot of solutions out there. But does it really work?

Boston 145

Boston Study Maine social media 145

South State Correspondent

OCTOBER 20, 2022

Innovative banks not only provide quick tutorials upfront during the onboarding process but have pre-built customer journeys that follow up with automated educational material around anticipated events such as month-end reconciliation or tax time. Customers often call asking questions about specific procedures or features.

Policies 195

Policies Training Customer Experience Examples 195