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Study Finds New Store Openings Lead To Boost In Online Traffic

PYMNTS

A report has found that opening a new brick-and-mortar location can cause a significant boost in a retailer’s online traffic. According to a recent ICSC study, “ The Halo Effect: How Bricks Impact Clicks ,” when retailers invest in brick-and-mortar stores, their online presence grows. The clicks versus bricks debate is over.

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New Study: Static Web Content Bad For Account Holder Engagement

PYMNTS

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. “An Digital Deliverance For Financial Content.

Study 196
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The Buyers: Studying Chinese Consumers’ Online Interactions

PYMNTS

When it comes to the ramifications for the retail industry, a Deloitte study found that 56 cents of every dollar spent in retail stores today is influenced by digital interactions. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue. spending combined.

Study 119
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eBay: Offline Payment Preferences Are Changing Online Habits

PYMNTS

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

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NEW STUDY: What Innovative Restaurants Are Doing Right Now

PYMNTS

The latest Index, covering the first quarter of 2018, examined what the best innovators are doing and found it’s not enough to be just diving into digital — though that’s a start, given the generally poor state of QSR innovation. So what makes an innovative restaurant? Granted, that’s a slight increase of 0.7

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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. This study showed that consumers display significant interest in real-time payments once they fully understand them. 31 percent bank via app.

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Consumers Expect Innovation to Come From Banks, Not Fintechs, Not Even Facebook

Bank Innovation

Despite all the shiny fintechs out there, consumers still expect innovation in financial services to come directly from banks. Almost half of the consumers –49% of women, and 45% of men– said they are most excited to see new financial product launches at banks, according to a study released yesterday by EY.