PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

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PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Netflix is the story of the classic, but the always so-much-harder-than-it looks, ignition strategy, laid out over more than two decades. I Don’t Want To, But I Have To’.

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PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. It was also indicative of a growing trend of B2C merchants expanding into the B2B realm in an effort to take advantage of a surging market.

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Abrigo

JUNE 4, 2024

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation.

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PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

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Independent Banker

NOVEMBER 30, 2021

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Since the pandemic started, Crowe says, more customers are opening online or mobile accounts and making remote payments. Online U.S. By Elizabeth Judd. The best defenses against fraud.

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PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Modesty aside, Shift is one of the prime examples of how innovation and shrewd management led firms like Vroom, Carvana and even more traditional companies to this point.

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PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent of consumers bought groceries online in 2020, compared to the 18.6

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PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

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PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

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PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

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Perficient

MAY 12, 2023

Anyone reading this article on an online device is reaping its benefits. enables companies, governments, and public sector agencies to use innovative digital technologies, smart automation, and advanced analytics to transform operating processes. Digitalization and Innovation Accelerating Industry 4.0 is starting.

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PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

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PYMNTS

JANUARY 16, 2020

Companies must manage increased data processing and transaction volumes for their clients, and the stress pushes many to rely on multiple banks to keep operations running smoothly. This development was driven by a regulation put into place by the country’s Competition and Markets Authority (CMA), which sought to innovate the U.K.’s

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PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

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PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

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Bank Innovation

MARCH 7, 2017

That’s the upshot from Adam Carson, the bank’s head of digital partnerships, during a fireside chat at Bank Innovation 2017. “In . – The “build or buy” scale is leaning increasingly towards “buy” at JPMorgan Chase, as fintechs become less concerned with disrupting traditional banks. In my space, which is digital, I think you’ve […].

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PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Recent Developments From the Restaurant Front.

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PYMNTS

SEPTEMBER 16, 2019

These are some of the ways that innovators in the dining space are making it easier for consumers to order their favorite foods — and for restaurants to accept their orders: The projected value of online restaurant delivery sales by 2022, compared to $25 billion today, is $62 billion.

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Perficient

FEBRUARY 27, 2023

This change will force impacted stakeholders to reconsider their services, products, and operational procedures, thus generating new opportunities for automation. Workflow timings may now be altered due to the immediacy of transactions, which can have a domino effect on operational, risk management, and reporting teams.

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Bank Innovation

NOVEMBER 28, 2016

Adam Carson, managing director, global technology strategy & partnerships at JPMorgan Chase & Co., will participate in a fireside chat at Bank Innovation 2017. Bank Innovation 2017, March 6-7 in San Jose, Calif., will feature dozens of speakers on investing in innovation, chatbots, blockchain and more.

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PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

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PYMNTS

SEPTEMBER 2, 2020

Denver-based fast casual Seattle-style teriyaki chain Teriyaki Madness , which offers digital ordering online and via app, realized several years ago that many consumers were interested in convenient meals they could eat at home. “We Managing Order Integrity.

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Perficient

FEBRUARY 4, 2021

OUR PREDICTION: Health plans will need to pivot quickly to better align their business models, operating realities, and member expectations, shedding costs quickly and doubling down on digital transformation efforts at scale. This will create new online shopping dynamics, previously only seen in Medicare Supplement Plans.

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PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

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PYMNTS

JULY 15, 2019

Starbucks China Retail Chief Operating Officer and President Leo Tsoi said in the announcement about the new express retail concept, “The Starbucks Now store is a testament to our unwavering commitment to delivering innovative customer experiences through new retail formats. China’s Digital Coffee Market.

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PYMNTS

OCTOBER 30, 2020

Many cybercriminals are now conducting eSkimming attacks designed to steal card data online instead of putting in the time and effort to launch schemes that involve tampering with physical card terminals, said Lindsay Land , vice president of operations at Consumers Credit Union. . “I

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Abrigo

APRIL 19, 2016

banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? In a recent whitepaper (download), the regulator outlined the general approach it will take as it evaluates innovative products, services and processes that OCC-regulated banks may offer or perform.

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PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. Most survey respondents told JPMorgan that, though they conduct banking online, there are some processes that require in-person or over-the-phone interactions with their banks.

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PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. According to a report from CNBC , “in many ways, Verishop aims to be a high-end and online version of a department store. High-End Retail.

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PYMNTS

SEPTEMBER 9, 2020

Chief Operating Officer Ro Bhatia. While it’s hard to imagine now, the digital shopping cart was the hottest big-ticket innovation in commerce 15 years ago. They can even share customer data to help retailers optimize their own strategies. They have to be creative. Thinking Beyond The Shopping Cart.

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Bank Innovation

MARCH 28, 2019

The migration of consumers to online and mobile banking options, in addition to automation and other technological forces, has helped fuel thousands of bank branch closures over the past few years. However, banks have hardly given up on figuring out new ways to transform branch banking.

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PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. Such offerings can help QSRs bring in customers: According to the PYMNTS Restaurant Readiness Index , 62 percent of consumers said the availability of digital innovations would make them more likely to visit in the future.

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Bank Innovation

JANUARY 29, 2019

Umpqua Bank’s strategic plan to boost profitability and simplify operations by 2020, called NextGen, appears to be performing above expectations, according to the bank’s fourth-quarter earnings for 2018. The Roseburg, Ore.-based based bank realized $16 million of a $24 million-to-$36 million target range for annual cost reductions.

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PYMNTS

JUNE 9, 2020

The two years since have led governments around the world to launch initiatives exploring innovative digital connection strategies for financial institutions (FIs) and merchants as well as their customers. Mobile and online payments are also on the rise for this same reason. COVID-19 Exposes Online Payment Concerns.

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Bank Innovation

OCTOBER 8, 2018

In her new role, Demarigny will lead all digital strategy for the bank and its savings-only platform PurePoint Financial as […]. Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros.

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Digital Banking Innovation Digital Strategies Strategy 186

Abrigo

APRIL 22, 2024

The piece covers: The small business lending market and its role in communities and the economy Traditional depository institutions’ changing market share in small business lending The challenges (financial and operational) of small business lending for banks, credit unions, and borrowers. A majority of applicants sought less than $100,000.

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