PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

JUNE 18, 2020

The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online ordering tools to reach customers stuck in their homes. locations to allow customers who have placed online orders to conveniently and safely grab them.

Report 189

Report Online Strategy social media 189

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

PYMNTS

OCTOBER 28, 2020

In the November edition of the Payments Orchestration Playbook , PYMNTS examines how payments orchestration is emerging as an effective way to help bring firms up to speed as they find their digital operations wanting. Adding new payment gateways and automating payments operations are only half the battle, however. About The Playbook.

Payments 257

Payments Report Operations United States 257

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

Operations 156

Operations social media Online Survey 156

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. Robot Efforts. The company applied to the U.S.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

JANUARY 27, 2020

The shop owners are looking to see if automation can make deliveries quicker while keeping costs down, as they work with a new roster of companies that seek to increase the efficiency of online order fulfillment in a small amount of space, The Wall Street Journal reported. Online orders still comprise a small portion of the U.S.

Online 141

Online Regional New York Retail 141

PYMNTS

OCTOBER 2, 2019

It’s not exactly high time for legal online gambling yet – that comes in early 2020, with the Super Bowl and then the NCAA college basketball tournament – but the betting season is certainly heating up on more ways than one. And that new fuel comes as the legal online and mobile gambling industry in the U.S. Payments Innovation.

Online 134

Online Houston New Jersey Innovation 134

PYMNTS

JANUARY 28, 2021

PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period. Thirty percent of CU members similarly expressed an interest in POS credit options, despite only 21 percent reporting awareness of them.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

JANUARY 15, 2020

The grocery battles are heating up in retail, and that is sparking innovation and could lead to even more disruption. Another example of grocery innovation at the show involved “a small autonomous drone using computer vision and artificial intelligence (AI) to tackle on-shelf inventory visibility. Walmart’s Big Move.

Innovation 135

Innovation New Hampshire New York City Retail 135

PYMNTS

DECEMBER 8, 2020

Many of these processes had begun to shift to digital channels within the past several years, however, and the health crisis has caused the online shift to pick up steam at an incredible pace. Brazil-based facial recognition and identification technologies provider Acesso Digital recently reported that more than 5.2 About The Tracker

Video 211

Video Report Meeting United States 211

Bank Innovation

MARCH 30, 2018

But just how many operational leaders at banks think their institution’s survival depends on it? That would be 79% of operations leaders in North America banks, according to a recent report by Accenture. The report […]. Banks need to update their legacy systems and modernize their technology, no surprise there.

Technology 236

Technology Innovation America Operations 236

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JULY 25, 2017

Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers. In 2016, online financial fraud hit 15.4

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

NOVEMBER 8, 2018

To bring its fashions to new markets, Zara plans to roll out a global online platform. With the launch, the retailer will expand its efforts to 106 new markets, Chain Store Age reported. Orders will be fulfilled from Zara’s Spanish online platform and orders will be in euros. The full online catalog will be operational by 2020.

Online 129

Online Retail Branding Regional 129

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. These casinos have begun to accept deposits in the form of cryptocurrencies such as Bitcoin and others,” that site reported.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

OCTOBER 6, 2020

The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began. The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

JANUARY 10, 2020

The big-box membership retail store saw its sales continuously rise throughout the holiday season, according to a report by The Wall Street Journal. The company instead encourages its shoppers to actually come into its stores, saying that its sales growth is robust enough without an order online, pick up in-store option. “As

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

AUGUST 7, 2020

Barrons: Online Lender Kabbage Shopping for Buyers. Trackers and Reports. Report: Skillz Takes Bowling Online — And Strikes Out Bad Actors (Digital Identity Tracker) . New Report: Why It’s Time to Retire the Subscription Paywall (Payments Orchestration Tracker). Q2 has reversed that.

Online 210

Online Apple Florida Analysis 210

PYMNTS

JUNE 19, 2019

According to a new report , the company has raised $21.5 But according to the report, “Duffel appears to be building a new software stack for travel, in the same way that challenger banks started from scratch to make themselves more agile than the laggard, incumbent banks.”. based startup called Duffel. Multiple Payment Struggles.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

OCTOBER 2, 2020

With more consumers than ever going online to shop and pay, merchants are building and expanding their digital capabilities to meet this demand for digital commerce. This puts pressure on merchants to find ways to make their operations PCI compliant, and fast. Around The Pa yments Orchestration Ecosystem. About The Playbook.

Compliance 243

Compliance Data Report Meeting 243

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation: Last quarter we reported that U.S.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

CFPB Monitor

MAY 24, 2019

The OCC’s Semiannual Risk Perspective report focuses on key issues that pose threats to bank safety and soundness and legal compliance. Among such issues discussed in the Spring 2019 report , which generally reflects bank data as of December 31, 2018, are risks arising from financial innovation and new technologies.

Innovation 68

Innovation Report Compliance Risk Management 68

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Recent Developments From the Restaurant Front.

Innovation 131

Innovation Houston Metro Mobile 131

Abrigo

JULY 20, 2017

Allaboutrisk.com (AAR) recognizes Sageworks as a credit risk vendor in its 2017 Risk Software Report. AAR is the global leader for online news, product and innovation information on risk, compliance, and trading. The products featured in the report include: · Credit Analysis. ALLL – Allowance for loan and lease losses.

Software 150

Software Report United States Compliance 150

PYMNTS

JULY 30, 2020

In today’s top news, Enova will purchase OnDeck in a $90 million stock and cash deal, and PayPal reported record second-quarter earnings. Plus, the testimony of tech giants on Capitol Hill revealed chief executive officer views on competition and innovation. Report: India’s National Payments Corp Vulnerable To Security Breaches.

Report 133

Report Payments National Maine 133

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

OCTOBER 7, 2019

When it comes to QSR and mobile innovation, pizza seller Domino’s has earned itself a leading position. Now, thanks to a court case brought against the chain by a blind consumer, we can probably expect more innovation in the coming years to make eCommerce more accessible to people with disabilities. Domino’s Innovations.

Online 138

Online Google Innovation Software 138

PYMNTS

MARCH 6, 2020

The Global System for Mobile Communications (GSMA) released a report that said 5G telecommunications technology will contribute $2.2 trillion to the worldwide economy between the years 2024 and 2034, according to a report by TechRepublic. More than 250 million people connected to online mobile internet for the first time last year.

Report 138

Report Mobile Analytics America 138

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. As The Wall Street Journal reported last week, the founders of live video chat service, Houseparty.com , said they thought they were being invited into Facebook’s offices last year to discuss a potential acquisition. Then there’s Amazon.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

AUGUST 14, 2017

PayPal, the digital payments company, is rolling out two new technology Innovation Labs based in India, where FinTech startups are currently flourishing. The labs, according to the report, are based out of Chennai and Bangalore and will focus on initiatives in machine learning, AI, data science, IoT, AR, VR and basic robotics.

Innovation 116

Innovation Fintech Technology Online 116

PYMNTS

MARCH 20, 2019

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Loyalty and Innovation. Consider this finding from the PYMNTS report: 61.7 After all, as Koopman pointed out, “loyalty customers will spend up to 11 percent more” than other shoppers.

Innovation 139

Innovation Retail System Payments 139

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. Consumers are buying Tilly’s products online, as digital growth was up 22 percent in 2018. That includes stores, and the latest example comes from GameStop Corp.

Video 120

Video Innovation Retail Apple 120

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. Investor activists think it should be eBay.

Online 197

Online Retail Mobile Branding 197

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230