NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). ” .

Study 129

Study Survey Leadership Millennials 129

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

JANUARY 12, 2021

Consumers are becoming more familiar with digital technologies and are expecting swifter disbursement methods in other areas of their lives, such as for P2P or retail-related payments. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied. Instant Payments and the Millennial Push.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. How We Will Pay 2019 is an annual national study of more than 5,000 U.S. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

OCTOBER 22, 2020

Silicon Valley's Sensory , which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

JULY 24, 2019

And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational. IfOnly continues to innovate its platform, though, especially when it comes to payments and social media channels. “There’s no question that the experience economy is here,” Boris said.

Case Study 110

Case Study Study Mobile Millennials 110

Perficient

FEBRUARY 18, 2021

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. The Approach. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

DECEMBER 13, 2019

What this demographic wants out of peer-to-peer (P2P) marketplaces is changing, however, as more millennials become fully active members of the working world. Millennials are still spending money on trips and vacations, but how and where they do so is shifting. Millennials And Their Changing Travel And Payment Opinions.

Millennials 141

Millennials Payments Groups Mobile 141

PYMNTS

OCTOBER 1, 2019

The study found that consumers’ interest in contactless payments was up 5.4 Beyond the super-connected users, bridge millennials , at an average of 36 years of age and armed with six connected devices, also have relatively high spending power. percent of the bridge millennials and 42.2 percent of bridge millennials.

Millennials 140

Millennials Payments Study Groups 140

Bank Innovation

MARCH 1, 2017

That according to a new survey released today by Fiserv, the financial technology company. The study, which polled around 3,000 consumers, found that millennials lead in frequency of mobile banking use by a significant margin: over […]. The answer, alas, appears to be no.

Mobile 150

Mobile Millennials Study Survey 150

PYMNTS

DECEMBER 11, 2019

Technology and social media company Facebook is also growing more involved in the sharing economy. Some marketplaces are finding innovation in this space easier than others. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

JULY 1, 2020

The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech. The rate rises to 60 percent among bridge millennials, those between the ages of 30 and 40. . The results?

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

MARCH 5, 2017

Our partners, and 7-Eleven in particular, have always been very forward-thinking and innovative when it comes to this sort of payment technology market,” Kaplan said. But there are fewer consumers who are unfamiliar or uncomfortable with digital payment technology every day. And it isn’t just Kaplan with a sunny view of cash.

Technology 100

Technology San Francisco Analysis United States 100

NCR

FEBRUARY 16, 2016

There’s nothing more suitable for technology disruption than traditional small business banking. And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. And 77 percent of them said that technology makes them feel “more in control.”.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. A survey by the Forum found that about 45 percent of overall respondents – but just 28 percent of millennials – agree with the statement that banks are fair and honest.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. Get ready, retailers. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

MARCH 3, 2020

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. A recent study found that 75 percent of this generation’s members visit financial institutions (FIs) at least once per month.

ATM 151

ATM Fraud Study Regional 151

Bank Innovation

JUNE 21, 2016

Make no mistake, Bank of America is committed to mobile, and reveals more about its work on the platform than most banks. One example is the inclusion of BofA’s mobile check deposit figures in its quarterly earnings call. Few, if any of other banks, lay it out so starkly. That’s why Read More.

America 210

America Mobile Study Examples 210

PYMNTS

MAY 18, 2020

Sometimes that tipping point comes when technology is available and cheap enough for everyday people to embrace. Thus the tipping point, as we detail in the study “ The Great Re-Opening: Tracking Digital’s Quantum Leap ” where behavioral change is firmly entrenched. But of those who do, more than half — at 22.9

Online 183

Online Retail Millennials Study 183

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Millions of students travel the world to study, though paying for that education is stunningly complex in some quarters.

Data 152

Data Study Millennials Online 152

PYMNTS

MAY 23, 2019

Technology may be changing, but the level of service consumers want from businesses is not. While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

SEPTEMBER 3, 2020

One study during the pandemic’s early stages found that 47 percent of consumers were forgoing dining out, likely due to a combination of financial and health worries. Investing in digital innovations was costly even before the pandemic was declared as restaurants typically operate on slender profit margins between 3 percent and 5 percent.

Management 130

Management System Millennials Study 130

PYMNTS

OCTOBER 18, 2019

While self-driving vehicles might be synonymous with tech early adopters, much of the innovation could potentially target a very different user than the Silicon Valley stereotype. Consumers are more receptive to automated vehicle technology in limited applications. According to a study by Leasing Options, a car leasing agency, 62.6

Study 101

Study Phoenix Millennials Austin 101

Banking 2020

JANUARY 15, 2016

Articles via Mobile Marketing Watch, The Financial Brand, Enterprise Innovation. In 2018, 50 Percent of Consumers Will Use Smartphones or Wearables for Mobile Pay, Says Gartner: A recent study from Gartner, Inc. shows that in the next two years, wearable technology and smartphone apps will be the go-to payment method.

Mobile 40

Mobile Technology Millennials Study 40

PYMNTS

JANUARY 27, 2020

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. employees would like access to their wages before their designated paydays, according to a recent study.

Management 160

Management Taxes Tools Metro 160

PYMNTS

JUNE 1, 2020

The Playbook also examines which digital tools, such as mobile wallet payments, QR codes or the use of additional technologies can help FIs fulfill these needs as well as what these developments mean for the future of banking. Why WSFS Bank Is Relying On QR Codes, Mobile Mess aging To Enhance Customer Loyalty.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. It might mean incorporating innovative payment experiences like Zelle directly into their mobile offerings.

Mobile 169

Mobile Study Security social media 169

PYMNTS

JANUARY 24, 2020

Twenty-four percent of consumers currently receive these payments through instant rails, according to a recent PYMNTS study , which also found that 51 percent of consumers want to receive their payments via instant processes. Payment Challenges Stall Government Innovations . residents want or expect.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

JANUARY 14, 2019

About 73 percent of those commuters we studied said they connect to the internet while driving, up from roughly two-thirds during the same period last year. Today, Frieden noted, the first digitally native group of adults are coming into their full-spending potential — the group PYMNTS has dubbed Bridge Millennials.

Millennials 158

Millennials Retail Mobile Report 158

NCR

JULY 20, 2016

Biometrics has been a staple of science fiction films for decades, with futuristic movies displaying iris scanners, facial recognition software and a range of other quirky innovations. But which biometrics technologies are likely to have the biggest impact on the payments industry? Fingerprints. Ear acoustics .

Technology 40

Technology Payments Millennials System 40

PYMNTS

MAY 22, 2018

AAA reported that its multi-year tracking study indicates that as many as 73 percent of drivers in the United States say they would be, as AAA put it, “too afraid” to ride in a fully autonomous vehicle. The headlines have been dominated by accidents, some serious, tied to autonomous vehicles. That’s up from 63 percent last year.

Millennials 100

Millennials United States Study Survey 100

PYMNTS

NOVEMBER 16, 2020

PYMNTS fielded a national consumer study of 2,806 U.S. More than anything, though, this study sought to quantify how many U.S. In this, PYMNTS’ 14 th study of a national sample of now roughly 40,000 consumers since March on their sentiment about COVID and the digital behavioral shifts it has caused, we learned a lot.

Study 270

Study Retail Millennials Conference 270

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151