Independent Banker

FEBRUARY 28, 2023

Illustration by The Laundry Room/Stocksy Customer data fuels efficient and effective marketing these days. It happens every time they open a checking account, apply for a mortgage, make a direct deposit, log into a bank’s website or chat with a banker, and more.

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Community Bank Community Marketing Data 129

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Tell it to text your customers as one of its goals, and it will sign up for a messaging app and send out a text.

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social media Data Marketing Technology 195

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. We are in awe.

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Fintech Community Regional Technology 194

Gonzobanker

FEBRUARY 1, 2024

Turn up “Whole Lotta Love” and let the pure adrenalin rush of Jimmy Page’s intro accompany this year’s Acquire or Be Acquired recap … In the ever-evolving world of banking, Bank Director’s Acquire or Be Acquired Conference remains a constant. Old Ways Won’t Open New Doors While we can’t predict the future, we sure can prepare for it.

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Conference FDIC Arizona Industry 88

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology. Tech companies trying to support a bank stack have no easy task.

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Technology Regional Community Bank Community 135

Independent Banker

JULY 31, 2022

In 2022, things changed with whiplash speed, as the Fed hiked interest rates to quell inflation, the mortgage refinance market dried up and the effects of macro changes, from the Russian invasion of Ukraine to a talent shortage, began to be felt keenly. Illustration by Jill DeHaan. By Elizabeth Judd. Quick Stat.

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Strategy Community Bank Louisville Community 135

Gonzobanker

JANUARY 18, 2024

Regulatory headwinds, iffy economic conditions and a more conservative approach to tech innovation spending are combining to put a damper on BaaS growth. That adds up to opportunity for larger banks (>$100 billion in assets) to get into the space more aggressively. Big surprise, eh? Bank-offered BNPL will grow significantly.

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Fintech Customer Experience Tools Payments 88

Gonzobanker

DECEMBER 19, 2022

All of you with your hands up… … uh huh. It would have required a few trips to the local dispensary to dream up what bankers have endured this year. 1 issue raised by CEOs in our surveys, bankers had to craft a new and compelling post-Covid value proposition to attract it. OK, show of hands. Pull ’em down. Nobody did.

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Community Fintech Industry Innovation 216

South State Correspondent

MARCH 7, 2022

As the pace of banking innovation speeds up, the OODA Loop, and its supporting concepts, can help a bank’s management team have a common framework to make decisions faster and more effectively. He is regarded as one of the best military strategists the world has known up there with Sun Tzu, Genghis Khan, and Napoleon.

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Strategy System Training Examples 221

Gonzobanker

DECEMBER 17, 2021

THE BANKER AWARDS. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Doug Larson. Gonzo readers, 2021 was just plain schizophrenic.

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Fintech Strategy Leadership Lending 143

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

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Technology Resources Fraud Strategy 115

Abrigo

MARCH 24, 2021

Takeaway 1 Financial institutions that invested in technology in 2020 are using it to increase the loan portfolio in 2021. Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Independent Banker Survey. Technology sets up future lending success.

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Lending Technology Survey Examples 221

PYMNTS

JANUARY 3, 2017

and a handful of lesser known software companies are gearing up for IPOs in 2017 in a sign that the IPO market could finally be on the upswing. The report cited investment bankers and investors as saying that these enterprise software companies make money through subscriptions, which gives them a reliable stream of revenue.

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Software Capital Report Marketing 116

South State Correspondent

MAY 31, 2023

The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. Branching, for example, is too expensive to be all things to all people. That said, branch profitability has come roaring back, given the value of deposits. This fact, however, is rapidly changing.

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Data Branch Strategies Strategy Mobile 195

Perficient

MAY 21, 2021

Within mere weeks, 22 women are in the final stages of completing a Perficient-sponsored coding bootcamp in Detroit; their final project includes designing their own apps, all of which serve the world in various ways and all certain to make an impact. Learn More About Perficient’s Bright Paths. Celeste Rowe’s Bright Paths Project: Grow Better.

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Milwaukee Software Course Detroit 348

Gonzobanker

DECEMBER 22, 2020

Bankers started the year with good business plans, strong balance sheets, and optimism. Even George Bailey would have given you the thumbs up. This is a classic bank deal – one acronym buys another at a good price and plans to cut the hell out of cost while adding markets. ” – Hunter Thompson. Everything.

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Idaho Community Industry Strategy 172

PYMNTS

JULY 31, 2017

Is the credit union market ready for its close-up? It’s a market that is showing clear signs of growth. The Shifting Credit Union Market. Staying competitive in the financial market is a priority for credit unions, and many institutions have issued challenges to regulations in recent weeks.

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Report Innovation Regulation National 114

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. But that’s for next year. THE BANKING AWARDS.

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Idaho Conference Data Marketing 148

South State Correspondent

MARCH 28, 2022

These trends received more support this month when the President signed an Executive Order supporting the legal and equitable use of technology around a digital currency and digital assets ( HERE ). By way of background, we gave bankers a primer on how to work with defi and blockchains a while back ( HERE ).

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Payments Trends Data Fintech 195

Gonzobanker

OCTOBER 15, 2014

For a long time, these rock-solid bankers have seen loan officers patronize them with passive encouragement while rarely referring a customer their way and never taking the time to understand their product offerings. There are several factors contributing to the malaise in the cash management solution market today: 1. -Anonymous.

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Management Community Bank Community Resources 101

Independent Banker

AUGUST 31, 2021

ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are there with innovative, compassionate and thoughtful responses. Bob Moore, Augusta Food Bank’s executive director, says traffic was backed up for miles. Last year was earth-shattering in many ways.

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Community Bank Community National Fresno 196

PYMNTS

MARCH 2, 2018

In addition, we saw more and more B2B FinTech models proving out at the banks, coupled with larger and later-stage investments as the FinTech world scales up.”. Total venture capital across the global FinTech market between 2010 and 2017 hit a combined $97.7 For markets like the U.K., For markets like the U.K.,

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Fintech Capital blockchain Lending 118

PYMNTS

JULY 20, 2017

market where mobile banking activity is rapidly rising. The British Bankers Association (BBA) reported 19.6 market, Atom Bank has been shaking up the traditional banking scene by offering banking services like a savings account and SME lending through its mobile platform. The trend is mirrored in the U.K. million U.K.

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Digital Banking Video Mobile Survey 128

PYMNTS

AUGUST 10, 2016

Clerico has built WePay from the ground up through his innate love of people and by building relationships with customers to provide them with a payments platform that is exactly what they want and need. PYMNTS: How does what you learn from people shape WePay’s innovation agenda? PYMNTS: Do you have any “formula” for innovation?

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Payments Innovation Software Bitcoin 100

Independent Banker

DECEMBER 31, 2022

Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. One of the biggest challenges is simply navigating market uncertainty related to Federal Reserve policy and the direction of the economy. By Beth Mattson-Teig. If a recession does emerge, what will it look like?

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Community Bank Community Tampa North Carolina 91

Gonzobanker

NOVEMBER 18, 2014

And, man, did it ever … with the Aliens -esque signs of bankers getting their brains sucked out (or was it minds being blown by presenters, not sure?). Entrepreneur Gary Vaynerchuk implored the crowd to get beyond the marketing talk and stop marketing in the past. Innovation Showcase & Global Innovation Awards.

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Chicago Retail Branch Design Training 97

Independent Banker

NOVEMBER 30, 2021

Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. Keeping up communication. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. LESS THAN $250 MILLION.

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Community Bank Community Texas Leadership 164

Gonzobanker

OCTOBER 21, 2015

I gave my teams 8% of their budgets to blow [on innovation] and we talked about what we learned every week.”. Oracle’s Innovation Lounge. This was the clever multi-media marketing of clever multi-media marketing. Main Sessions: Welcome to the SharkTank! Have a seat … plenty of room.

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Las Vegas Retail Phoenix Branch Design 60

Gonzobanker

DECEMBER 19, 2016

A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout. In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses.

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Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout. In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses.

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Utah System Community Marketing 60

NCR

OCTOBER 28, 2016

That was an early appearance for this topic on a national stage, and it hasn’t let up since. In fact, student debt for undergraduates in the class of 2014 reached an average of $28,950 , up 2% from the previous year, and the number is undoubtedly higher for the majority of students in fields such as law and medicine.

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Community Bank San Francisco Community National 40

NCR

OCTOBER 7, 2016

That was an early appearance for this topic on a national stage, and it hasn’t let up since. In fact, student debt for undergraduates in the class of 2014 reached an average of $28,950 , up 2% from the previous year, and the number is undoubtedly higher for the majority of students in fields such as law and medicine.

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Community Bank San Francisco Community National 40

Social Assurance

OCTOBER 1, 2021

In 2019 , [community bankers] had only 12 percent of total industry assets and 15 percent of total industry loans. Loans provide an opportunity for community bankers to connect. Through local knowledge and personal touch, community bankers can empower small business owners to follow their dreams. How many accounts signed up for?

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Community Community Bank social media Branding 15

PYMNTS

OCTOBER 30, 2017

” For fear of being shamed publicly, no one is willing to speak up and acknowledge that there’s no real “there-there” when it comes to its use as anything other than the currency of crime and speculation – even though deep down, they know that the emperor has no clothes. “Few people speak out. How right she was.

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Bitcoin cryptocurrency blockchain US 128

Gonzobanker

DECEMBER 22, 2014

We are seeing it show up lots of places, it’s real and it’s great for this industry. A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander.

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Los Angeles Apple Risk Management California 101

Tomorrow's Transactions

SEPTEMBER 26, 2014

I think I got a clear steer on areas for innovation at Next Bank Europe in Barcelona, and you won’t be surprised to discover that the top ones are all related to identity, not money. We went up on stage and Jon sat back on the sofa. So that gave me an idea. Jon, who is a great sport, said OK. dompym (@dompym) September 19, 2014.

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Bitcoin Innovation Marketing Conference 70

Gonzobanker

NOVEMBER 9, 2015

Money20/20 became quite the event in a very short time, with 10,000 – count ’em – attendees up from 2,300 only three years ago. Continuing on the “Pay” theme, we know all about Apple Pay and the noise it caused in the market last year. The logistics. Would we all take that growth? Big stories/buzz. Apple Pay … not.

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blockchain Bitcoin Lending Innovation 60