Perficient

AUGUST 14, 2023

Strategies for Seamless Migration and Accelerated Experimentation Growth The upcoming Google Optimize sunset has made it crucial for businesses to find reliable replacements. Relying on A/B testing tools for measuring and enhancing website optimization is key to increasing user satisfaction and conversion rates.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. On average, these FIs designate 45.7

Innovation 157

Innovation Innovation Strategies Survey Groups 157

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Digital Strategies Analytics System 251

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

SEPTEMBER 29, 2020

Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. ” The Forrester report took an in-depth look at each service provider’s strengths across three categories: strategy, current offering, and market presence. Learn More.

Report 340

Report Analysis Strategy Technology 340

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies. It all starts with the data.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

NOVEMBER 5, 2018

TreasuryXpress has announced a partnership with Hedgebook , a global provider of Cloud financial risk and derivative management software, to enable underserved mid-market treasury organizations with complex cash and risk management requirements.

Marketing 128

Marketing Risk Management Resources User Experience 128

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

APRIL 26, 2019

Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development. Our strategy has to be to help our clients succeed in the digital age and help them disrupt, rather than be disrupted.”.

Tools 179

Tools Payments User Experience Innovation 179

PYMNTS

MARCH 3, 2020

The markets for automotive software and electrical/electronic (E/E) components is anticipated to reach $465 billion between 2020 and 2030, up from $238 billion, according to the McKinsey report Mapping the Automotive Software-and-Electronics Landscape Through 2030. Kia picked Zuora due to its smooth user experience and flexibility.

Michigan 218

Michigan Software User Experience Strategy 218

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JULY 22, 2020

The new feature in Brex Cash allows customers the choice to hold cash savings with FDIC insurance, or invest in Money Market Funds. This partnership aligns with UMB’s strategy of working with best-in-class innovators like Brex.”. Brex also announced Katie Biber has been named chief legal officer.

FDIC 166

FDIC Kansas City San Francisco Missouri 166

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. Distribution.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

Bobsguide

MARCH 23, 2022

With the expertise delivered by senior guest speakers, attendees can expect to discover the strategies, tools, and processes powered by innovation and client-centric values to meet cross-generational needs and thrive in a digital age.

Conference 78

Conference Management Software User Experience 78

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Lithuania wants to become a global FinTech powerhouse. An Opportunity for Collaboration.

Compliance 182

Compliance Regulation Fintech Resources 182

South State Correspondent

APRIL 27, 2022

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience. What Is Total Experience?

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy. Commoditization Strategy.

Strategy 158

Strategy System Risk Management Technology 158

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Diab, Country Manager – Egypt at Finastra said, “Banque Misr is one of the leading national banks in Egypt, with a big market share of trade finance business in the region.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

SEPTEMBER 22, 2020

Many CPG companies like Pepsi and Heinz have launched limited but innovative D2C programs. According to a recent Euromonitor survey, more than 95 percent of CPG online sales occur on retail partner sites, because consumers are attracted to the selection of products and personalization of the experience. “To

Company 140

Company Capital Resources Retail 140

PYMNTS

JULY 7, 2020

The level of market volatility hitting the U.S. It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. “It’s not the largest market, and there are a lot easier markets to go after,” said Diamond.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. APIs Add Fuel. ” The Power of Data.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

JULY 29, 2020

One poor online or mobile user experience can dissolve consumers’ loyalty, sending them straight into the arms of the competition. Enhancing Credit Union Innovations To Challenge Challenger Banks. To learn more about how BECU is tackling rising competition and shifting technology strategies, visit the Tracker’s Feature Story.

Tools 167

Tools Mobile Online United States 167

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. Visa, Sabre Pair For Virtual Travel Cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

APRIL 4, 2019

Much of those specifics are coming from Asia , where South Korea and China are, judging by virtually all reports on the matter, far ahead of other markets when it comes to 5G deployments. ( billion in retail and marketing spend, with revenue from VR retail initiatives expected to increase by 3,000 percent over the next four years.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. MN: My daily activities are split between current, in-market products and new emerging solutions. PYMNTS: How would you define your company’s approach to innovation?

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

JULY 24, 2019

That agility is in evidence with the speed at which tech-focused players bring new products and services to market, said Cohen. Big Tech is good at promoting, designing and improving the user experience, he said. One spur toward digital innovation, for collaboration and cross-pollination for FIs, comes via open banking.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JULY 8, 2020

But today, in some markets like the U.K., As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. the agriculture sector is widely ignored by big banks and FinTechs.

Industry 131

Industry Payments User Experience Strategy 131

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Unfortunately, these trends have also broadened the opportunity for businesses to experience payments friction, too.

Payments 151

Payments Cards Meeting Lending 151

South State Correspondent

APRIL 24, 2023

So, like any new bank marketer, it composed a fairly interesting email (below) using the subject line “Secure Your Healthcare Future: Boost Your Health Savings Account Contribution.” The application iterated at a speed that few bank marketing and deposit teams could ever compete with. The same is true for the employee experience.

social media 195

social media Data Marketing Technology 195