PYMNTS

FEBRUARY 28, 2020

He is the cliché of a profession that has a lot of suede sheen on it, but at least one company is in the market to bring used car sales into the digital future. “We It’s hard to imagine that there’s so much technology and innovation happening up and down the mobility spectrum except for in this market — and it’s a $1.4

Marketing 242

Marketing Los Angeles San Francisco San Diego 242

PYMNTS

SEPTEMBER 18, 2020

Launching into an emerging market can be a risky move for any global business. While spend in developing markets isn’t typically as high as, say, in the U.S., While spend in developing markets isn’t typically as high as, say, in the U.S., The Emerging Market Opportunity. Now, that confirmation can happen in real time. “So

Marketing 253

Marketing National Innovation Payments 253

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. The growing popularity of DVD rentals in the early 2000s introduced more competition into the market, making them more affordable for more consumers. I Don’t Want To, But I Have To’.

Innovation 245

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Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

DECEMBER 9, 2020

It was also indicative of a growing trend of B2C merchants expanding into the B2B realm in an effort to take advantage of a surging market. According to Disque, the technologies are already in place for B2C firms to take the leap into B2B, but businesses must be strategic about the tools they choose to adopt.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

DECEMBER 18, 2018

New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. Not all digital innovations are perceived by consumers the same way, however. out of 100.

Innovation 195

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Perficient

DECEMBER 19, 2023

These IDC MarketScapes highlight leading global providers of experience build (XB) and experience design (XD) services, offering a framework for organizations to compare vendors based on their product and service offerings, capabilities, strategies, and current/future market success factors. What Does This Inclusion Mean for Perficient?

Report 251

Report Customer Experience Innovation Strategy 251

PYMNTS

NOVEMBER 10, 2020

Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We The amount of use cases has really expanded, as customers want to be able to answer simple questions when shopping online that aid in the consideration process. That’s what AR does.”.

Retail 261

Retail Technology Training Online 261

Bank Innovation

JULY 2, 2018

It’s no secret distributed ledger technologies (DLT) have been front-of-mind for financial institutions examining solutions to existing problems in institutional and retail banking. While blockchain technology is still a greenhorn in the wilderness of capital markets, the underlying concept should be heralded as a catalyst for innovation.

Technology 170

Technology blockchain Innovation Capital 170

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

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Bank Innovation

MARCH 6, 2017

Today, Bank Innovation releases its most significant redesign and relaunch since the site initially dropped online in 2009. We hope you love the new Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we were the lone voice for innovation at banks.

Innovation 150

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Bank Innovation

FEBRUARY 14, 2019

How do innovators hone in on a specific focus when new technology darlings seem to emerge every day? And which technologies merit the most attention, resources, and time? To answer these questions, Bank Innovation has gathered four innovators to share ideas […].

Innovation 170

Innovation Resources Technology Operations 170

PYMNTS

OCTOBER 7, 2020

Smaller companies were the focus of innovation in the commercial card space this week thanks to new cards designed for small and medium-sized businesses (SMBs). This week’s commercial card innovation tracker includes the launch of business cards by American Express and Amazon in addition to one by Wyndham Hotel & Resorts and Barclays.

Cards 248

Cards Innovation United States Branding 248

PYMNTS

MARCH 12, 2020

The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which are not likely to wear off anytime soon. An Opportunity for Innovation .

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Modesty aside, Shift is one of the prime examples of how innovation and shrewd management led firms like Vroom, Carvana and even more traditional companies to this point.

Online 130

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PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation.

Innovation 187

Innovation Millennials Payments Mobile 187

Bank Innovation

JUNE 8, 2018

What is the state of banking innovation today? Bitcoin mania has died down in the fintech world, and the conversation has shifted to technologies like voice banking, payments, and alternative credit scoring. This year, the pressure for banks to innovate is high, as banks no longer […].

Innovation 220

Innovation Bitcoin Fintech Industry 220

Bank Innovation

JANUARY 22, 2019

IBM, one of the world’s largest technology companies, has agreed to sponsor Bank Innovation Ignite, which explores new ideas and technologies needed to push banking forward. Bank Innovation Ignite, March 11-12 in Seattle, offers high-level discussions and networking around the future of what’s next in banking.

Innovation 170

Innovation Seattle Fintech Technology 170

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here. Customer Journey.

Innovation 192

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Bank Innovation

FEBRUARY 19, 2019

The 12 startups demoing to try to win the “best in show” award at Bank Innovation Ignite have been unveiled. Community Capital Technologies, Denizen Financial, Diro Inc., The startups are:[link] Avocado Payments, Budgit Inc., Exagens Corp., Fintel Labs, iGTB, JUDI.AI, KapitalWise, OpenDoor Securities, and Operant.AI

Innovation 240

Innovation Community Capital Fintech 240

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

NOVEMBER 2, 2020

based online grocery, is heightening its automation drive by acquiring two robotics companies. The robotic pick opportunity in online grocery is of huge value to us and our clients globally,” said Tim Steiner , Ocado CEO. Ocado is embroiled in a patent lawsuit over robotically operated warehouse technology with AutoStore.

Las Vegas 222

Las Vegas Online Company San Francisco 222

PYMNTS

APRIL 10, 2020

“I think one of the largest reasons [insurers are still using checks] is because claim payments, the paying out of a claim, is [a] loss of money, and it is really hard for companies to focus or invest resources in a place in which you are losing money already,” Michele Schmitt, senior product manager for B2B insurance technology firm Tr?v

Mobile 198

Mobile Technology social media Customer Experience 198

Independent Banker

FEBRUARY 28, 2023

Illustration by The Laundry Room/Stocksy Customer data fuels efficient and effective marketing these days. Andrew Catalano, Austin Williams While most community banks aren’t yet using first-party data for marketing purposes to grow revenue and retain customers, experts say those willing to invest in the effort can reap big rewards. “To

Community Bank 129

Community Bank Community Marketing Data 129

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Recent Developments From the Restaurant Front.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I Innovation Divide.

Innovation 174

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PYMNTS

JULY 14, 2020

The Texas-based eCommerce firm, which helps businesses design and roll out online storefronts, said in a press statement that it has notified the U.S. BigCommerce ’s potentially big move comes as interest in online commerce explodes in the wake of the coronavirus crisis and the social distancing requirements it has spawned.

Online 130

Online Texas Innovation Company 130

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

Bank Innovation

APRIL 27, 2017

Ripple is taking strides to expand its network–and its technology offerings–in 2017. According to Asheesh Birla, vice president of product for the enterprise blockchain solutions provider, this year “is all about expansion” to new clients, countries, and markets.

Innovation 330

Innovation blockchain Technology Marketing 330

PYMNTS

FEBRUARY 1, 2021

As it shores up its online corporate banking qualifications, Virgin Money has brought U.K. The technology of the latter company will have an important position in enabling the communication of information among Virgin Money and its corporate bank clients, according to a Monday (Feb. FinTech Codat onto its roster of partners.

Technology 110

Technology Analysis Fintech Capital 110

PYMNTS

DECEMBER 22, 2020

Many firms are eying new technologies that could accelerate their global B2B transactions amid these shifts. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide. BoxFox On Why Order-To-Cash Innovation Is Key For Businesses Expanding Globally. trillion reported in 2019.

Innovation 237

Innovation Cards Payments Study 237

Bank Innovation

FEBRUARY 28, 2017

We have undertaken our most significant redesign and relaunch since Bank Innovation initially dropped online in 2009. This beta officially kicks off today and marks a new chapter in the life of Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we […].

Innovation 150

Innovation Online social media Operations 150

PYMNTS

MAY 24, 2019

The clothing rental market in the United States is projected to reach $4.4 billion by 2028 and millennial women are leading the charge, according to Brittany Johnson, CEO and co-founder of online subscription-based clothing service FashionPass. This might attract customers, but retaining them requires constant innovation.

Innovation 134

Innovation United States Online Millennials 134

Perficient

FEBRUARY 16, 2021

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. Adidas went all in with their digital experience because they noticed online sales were increasing. When McDonald’s began to see a decrease in sales, they stepped back and listened to the customer.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. Experiments — And Trust . More than 80 retailers in the U.S.

Innovation 168

Innovation Apple Google Texas 168