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Change management in banks and credit unions: A key to success

Abrigo

Why change management is vital for banks and credit unions Regulators promote change management to manage risk, but banks and credit unions can also achieve important benefits when they manage change. This article describes recent comments by financial regulators about managing change.

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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

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Charles Potts: Fighting cybercrime one innovation at a time

Independent Banker

Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Our bankers face both challenges and opportunities as they work to stay ahead of cybercriminals, paying attention to innovative solutions and partners to mitigate cyber risk. Training employees and customers.

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Using The French Defense in Deposit Management

South State Correspondent

Banks can use the French Defense in deposit management. The French Deposit Management Defense. First, it reinforces its training to its employees with a message that underscores the problem of marketing with rates. Now, Bank B uses its bishops, knights, and rooks for enhanced deposit management. The Counterattack.

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Studies Link Training to Innovation in the Workplace

ABA Community Banking

Recent data on training and how it relates to innovation draws a few interesting conclusions Bank Performance Financial Research Human Resources Feature Management Financial Trends Performance Tech Management Feature3.

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Perficient’s Agile Community Serves Colleagues of All Backgrounds

Perficient

It makes my day when someone reaches out to me to say that they got a new idea from the community, applied it, and saw a positive result,” said Jennifer Rostal , project manager, ScrumMaster, and Scrum Foundations Educator. Scrum Certifications Offered at Perficient. Learn more about what it’s like to work at Perficient at our Careers page.

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Ten qualities of a successful BSA officer

Abrigo

BSA training and experience must be extensive to meet regulatory expectations of a BSA Officer being competent and able to execute all duties effectively. Financial services experience: Practical experience in the banking or financial sector, especially in compliance, risk management, or auditing roles, is invaluable for a BSA Officer.

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