Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

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Technology Resources Fraud Strategy 117

Independent Banker

JULY 31, 2022

In 2022, things changed with whiplash speed, as the Fed hiked interest rates to quell inflation, the mortgage refinance market dried up and the effects of macro changes, from the Russian invasion of Ukraine to a talent shortage, began to be felt keenly. Jeff Reynolds, managing director at Darling Consulting Group in Newburyport, Mass.,

Strategy 135

Strategy Community Bank Louisville Community 135

South State Correspondent

APRIL 24, 2023

This article gives bankers a background on what it is, its risks, and how it will change everything from your infrastructure to your hiring practices. Tell it to text your customers as one of its goals, and it will sign up for a messaging app and send out a text. Instead of automation, banks can now have intelligent automation.

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social media Data Marketing Technology 195

South State Correspondent

OCTOBER 28, 2022

Create a smart contract that tracks rebates, wage garnishment or secures a bank’s collateral position from a future revenue stream, and a bank will need a new core construct to handle the complex accounting, contingencies, and ALCO calculations required. AI, payments, data, and other aspects of innovation are dropping behind the scenes.

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Conference Technology Las Vegas Trends 195

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. It’s become a familiar story, usually with a new splash. s entry into the payments business with Apple Pay.

Mobile 105

Mobile Community Bank Community Technology 105

Gonzobanker

OCTOBER 15, 2014

My heart goes out to the hard working professionals who run the Treasury Services or “Cash Management” divisions at community banks. Yet for more than a decade, cash management professionals have shown their resiliency. But lately, there are deeper lines and fatigued expressions on the faces of cash management professionals.

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Management Community Bank Community Resources 102

Independent Banker

AUGUST 31, 2021

ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are there with innovative, compassionate and thoughtful responses. Bob Moore, Augusta Food Bank’s executive director, says traffic was backed up for miles. Last year was earth-shattering in many ways.

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Community Bank Community National Fresno 196

Abrigo

MARCH 24, 2021

Independent Banker Survey. The top banking challenges in 2021 are growing loans and earnings, according to Independent Banker’s recent 2021 Community Bank CEO Outlook survey. Technology sets up future lending success. Here's what they're doing. Would you like others articles like this in your inbox?

Lending 221

Lending Technology Survey Examples 221

William Mills

SEPTEMBER 9, 2016

Check back for new updates throughout the day. An App Store for FinTech applications. I’ve seen these folks before, it’s pretty slick. Showing how someone can connect to other vendors for free for their clients. Showing how someone can connect to other vendors for free for their clients. I like what they are doing and I think they could be very big.

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social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 19, 2022

All of you with your hands up… … uh huh. It would have required a few trips to the local dispensary to dream up what bankers have endured this year. 1 issue raised by CEOs in our surveys, bankers had to craft a new and compelling post-Covid value proposition to attract it. OK, show of hands. Pull ’em down. Nobody did.

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Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. Employees are back to work.

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Fintech Community Regional Technology 195

Fintech Labs Insights

AUGUST 12, 2016

Small business lender OnDeck ( F12 ) which suffered its second consecutive quarterly loss, nevertheless surpassed earnings expectations and reported year-over-year quarterly revenue gains, as well as a year-over-year increase in loans under management of 47%. Diverging fortunes among these companies is a good sign.

Trends 12

Trends Lending Fintech blockchain 12

PYMNTS

JULY 20, 2017

The British Bankers Association (BBA) reported 19.6 market, Atom Bank has been shaking up the traditional banking scene by offering banking services like a savings account and SME lending through its mobile platform. The digital-first approach appears to be resonating well with consumers. The trend is mirrored in the U.K. million U.K.

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Digital Banking Video Mobile Survey 128

Gonzobanker

DECEMBER 22, 2015

Sure, we bought some December options on west Texas crude at $100 a barrel, but it was only with a third of the 401(k)—plenty of time to make that up, right? It’s hard for any banker to avoid gulping at the sheer long-term performance of George Gleason II and his team at the Bank of the Ozarks. ” – Tom Armstrong. That’s two.

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Community Bank Apple Community Technology 60

Gonzobanker

DECEMBER 22, 2014

We are seeing it show up lots of places, it’s real and it’s great for this industry. Rise of the Analytics Organization in a Dog-Eat-Dog World – Brush off your resumes Gonzoanalysts, at our client roundtables we heard about analytics organizations being formed and analysts and managers being hired to head them.

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Los Angeles Apple Risk Management California 101

Fintech Labs Insights

SEPTEMBER 24, 2020

This week we look at Monit , a Boston-based startup innovating in our favorite sector, small biz banking. It plans to primarily distribute through partners, initially financial institutions as well as other companies in the SMB financial management space. A nice gain on paper for Eastern’s 25% initial stake. How it works.

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Boston Fintech Tools Innovation 15

Fintech Labs Insights

OCTOBER 3, 2016

With the third annual FinDEVr Silicon Valley 2016 only a few weeks away (and tickets still available ), it’s a great time to look back and see what the FinDEVr alums have been up to this year. Teamed up with Harman to safeguard IoT data. Signed deal with Vision FCU to provide its money management app. in one year.

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San Francisco Taxes Lending Colorado 18

CB Insights

NOVEMBER 9, 2017

Long-time Free-Space Optics (FSO) player AOptix has shut up shop and is selling off its assets at auction next week… the company is currently trying to shop around its intellectual property. For those who’ve been reading, we’ve had failure on the brain recently. Some of the fail-related research we’ve issued includes: The Downround Tracker.

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Capital Company San Francisco Operations 78

CB Insights

FEBRUARY 8, 2018

Yet at the same time, according to a survey by The International Securities Association, 55% of companies polled are monitoring, researching, or developing solutions on top of blockchain. Blockchain technology provides a cryptographically secure way of sending digital assets, without the need for trusted third parties — such as banks.

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blockchain Bitcoin cryptocurrency Security 78

PYMNTS

OCTOBER 30, 2017

” For fear of being shamed publicly, no one is willing to speak up and acknowledge that there’s no real “there-there” when it comes to its use as anything other than the currency of crime and speculation – even though deep down, they know that the emperor has no clothes. “Few people speak out. How right she was.

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Bitcoin cryptocurrency blockchain US 128

Fintech Labs Insights

SEPTEMBER 1, 2015

So pick up your ticket while you still can and join the 1,500-person gathering in Manhattan September 16 & 17. To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. BehavioSec enhances security without impacting the user experience.

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Company Software Analytics Mobile 12