Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This is called grounding ; the art of incorporating business-focused data into the foundation of intelligence automation.

Data 491

Data Tools Customer Experience Security 491

Perficient

SEPTEMBER 9, 2020

For B2B organizations, this means rethinking the way you buy, sell, market, and service your products and examining your go-to-market channels. Is your current go-to-market strategy really working for your customers, or are you forcing them to do business the way you want them to do business? Having the Right Technology.

Resources 340

Resources System Marketing Strategies Strategy 340

Perficient

JANUARY 20, 2021

It’s our job as marketers, designers, and strategists to develop and design inclusive web experiences and user interfaces. We must think from a global-to-global first perspective and connect our marketing strategy to understanding specific audiences for well-rounded inclusive website design.

Marketing Strategies 496

Marketing Strategies Strategy Regional Marketing 496

Perficient

JULY 12, 2022

What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. One CU upgrading its mobile technology is SAFE Credit Union , which has more than $2.3

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”.

Management 303

Management User Experience Innovation Fintech 303

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Insights on Business

JUNE 14, 2017

They rapidly leverage technology to compare options such as prices, features, and banking reputation when purchasing products and services. More than ever – millennials seek customized experiences without a corresponding increase in prices. These banks are deploying advanced technology and becoming cognitive.

Marketing 156

Marketing social media Millennials Customer Experience 156

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Perficient

DECEMBER 7, 2020

Our point of view is that by not embracing digital solutions to enhance the sales process, carriers are: Increasing internal administrative costs through manual processes and information transfer. There are numerous benefits to this cloud-based technology. Losing critical time in turning leads into quotes to closed business.

Groups 294

Groups Comparison Industry Tools 294

PYMNTS

MAY 27, 2020

Nikita Melnikovs , member of the board at card payments technology company DECTA , told PYMNTS in a recent interview that for many SMBs, the most obvious first step to the online migration may not actually be the best one. “This technology basically eliminates obstacles to buyers’ payments,” said Melnikovs.

Online 179

Online Payments User Experience How To 179

Perficient

AUGUST 14, 2023

Among the alternatives, Optimizely stands out for its capabilities in experimentation, user experience personalization, and seamless integration with Google Analytics 4. This approach leverages advanced technology, data analytics, and a culture of continuous learning to facilitate quick decision-making and improve business outcomes.

Google 419

Google Tools Analytics Strategy 419

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. Smaller banks can be encouraged by these numbers, and S&P Market Intelligence predicts a return to relative construction industry normalcy in 2023.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

JULY 1, 2020

Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms.

System 268

System Digital Banking Tools User Experience 268

Perficient

FEBRUARY 4, 2021

It creates a more efficient and less expensive lifecycle process as defects are identified and solved before going to market. By following WCAG, you will be able to design and develop an accessible site and tap into a potential new market of 61 million people. Accessibility Belongs in the Design Phase.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

NOVEMBER 23, 2020

The technology enables more intelligent decisions when it comes to identifying and predicting fraud by providing a meta analysis of attacks, allowing QSRs to create fraud profiles and determine where threats may be located. That’s the level of digital engagement users now expect from MOA.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

OCTOBER 9, 2019

The integration enhancements allow the tool to add SAP’s Business Application Programming Interface and Brainware’s intelligent capture technologies to capture and migrate invoice data into ERP systems.

Data 116

Data User Experience Tools Management 116

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

NOVEMBER 13, 2018

As the world — and the world of payment and commerce — ready themselves for the deployment of 5G mobile technology, the healthcare industry is anticipating the likely changes, some of which will involve wearables and billing. Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”.

Payments 158

Payments Mobile Technology User Experience 158

Perficient

AUGUST 20, 2020

B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. SEO is a complex space to understand as Google does not share information on how its algorithms work. However, there are ways to get detailed information on what keywords play the largest role in your competitor’s SEO program.

Google 452

Google Examples Trends Tools 452

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 18, 2020

However, he pointed out that “some pruning” and “a complete reversal” are very different, given how much the market has expanded over the past year. Artificial intelligence (AI) might get a lot of press, but the whole point of technology is to get into that informational space where one can better build to consumers’ wants and needs.

US 301

US User Experience Retail Company 301

PYMNTS

SEPTEMBER 19, 2018

The news comes as Entersekt continues its expansion into the United States and Canadian markets. As the first company to develop and launch interactive transaction authentication utilizing the mobile phone, Entersekt helps protect tens of millions of online and mobile users in 45 countries.

United States 184

United States Security User Experience Mobile 184

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Just ask Sergiy Barybin, CEO of Lithuanian cross-border payments technology company SatchelPay.

Compliance 182

Compliance Regulation Fintech Resources 182

Perficient

SEPTEMBER 14, 2020

Since these devices hold a significant share of the global market, you’ll want to make sure that any new features in your app will work with iOS 13. Privacy Information Keeping User’s Info Private . Apple has really stepped up privacy protection for their users. There are a couple devices however, that won’t make the cut.

Apple 473

Apple System Video Mobile 473

PYMNTS

NOVEMBER 25, 2019

The exposed information, however, reportedly did not include password data, Social Security numbers or any financial information. But the cyber thief got users’ names, phone numbers, billing addresses, account numbers and plan information. Olo Powers Restaurant Order Ahead For BMW Owners.

Security 130

Security Payments Google UX 130

PYMNTS

DECEMBER 7, 2020

Merchants may confront many unknowns as they fight to keep customers from abandoning their onboarding experiences or purchases, but there are several common culprits, including surprise shipping charges, slow and complicated checkout encounters and a lack of trust in site security. Autocomplete, Address Detection Safeguard Accuracy.

Tools 142

Tools User Experience Security New York 142

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. China Dips Its Does Into Unlocking Data. Enfuce Tackles Fraud In Open Banking.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

SEPTEMBER 13, 2017

Aquiire , an eProcurement company, has acquired technology from semantic search firm Zakta to enhance its services with machine learning, news reports said Tuesday (Sept. Aquiire said it purchased the rights to Zakta’s machine learning and collaborative search technologies and will imbed that tech into its real-time procure-to-pay platform.

social media 130

social media User Experience Analysis Technology 130

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Topping their list of complaints: speed to market/pace of new improvements (or lack thereof) and integration challenges.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

JULY 24, 2018

In a press release , the Detroit car maker said the new unit will also be charged with accelerating the autonomous vehicle (AV) business so that Ford can capitalize on market opportunities. Team Edison will continue to report to Jim Farley, executive vice president and president of global markets.

Detroit 100

Detroit User Experience System Technology 100

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. The following Deep Dive examines how AI technology is being deployed on the anti-fraud front lines. . The latter successfully made off with $4.2 The High Costs Of Fraud .

Fraud 128

Fraud Security System Data 128

Independent Banker

NOVEMBER 30, 2022

Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. So, what does this intersection of regulation and technology competition mean for community banks? What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

APRIL 23, 2020

For independent contractors, that can mean going it alone to manage finances, often without any experience in finance or accounting. Easing The User Experience. “There’s no such thing as a debit or a credit, or accounts payable or accounts receivable,” he said of Ember’s approach to the market.

User Experience 141

User Experience Management Taxes Fintech 141