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Poor User Experience Can Be Subscription Commerce Deal-Breaker

PYMNTS

In the second quarter of this year, seven existing merchants dropped out and four joined the subscription market. The market saw more fluctuation earlier in 2018, though. It might make sense for players in a crowded market to try to differentiate themselves and improve performance. just a slight increase from the 64.1

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Boston Market On Tapping AI To Combat Fraud And Meet Mobile Customers’ Needs

PYMNTS

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200
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Arming SMBs With T&E Tech That Flexes With The Market

PYMNTS

Everybody wants to know what the future of corporate travel will look like in a post-pandemic market. Regardless of what the landscape looks like going forward, SMBs will continue to demand the flexibility, cost savings and optimized user experience opportunities that their larger corporate peers have at their disposal.

Marketing 208
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Addressing the Need for Personalization in the Financial Services Industry

Perficient

Fueled by consumers’ willingness to share their data in return for timely and relevant experiences, personalization requires continually learning about the customer and applying this knowledge into the relationship and creating authentic, individualized experiences. What does your brand portray to the market?

Industry 294
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App Store Approach Helps Banks Manage Partners, Speed Digital Transformation

PYMNTS

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Launching Into New Markets. Cohen asked. It’s unthinkable.”.

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5 Consumerism Tips for Healthcare

Perficient

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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Easing SMBs’ Digital Transformations Through Online Payment Acceptance

PYMNTS

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179