PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

Perficient

AUGUST 14, 2023

Among the alternatives, Optimizely stands out for its capabilities in experimentation, user experience personalization, and seamless integration with Google Analytics 4. Furthermore, the continual iteration and optimization based on experiment outcomes allow for data-driven decision-making, risk reduction, and innovation.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

Insights on Business

NOVEMBER 16, 2016

And in my 5 years as a partner in the financial services arm of IBM’s Interactive Experience unit, I’ve also come to believe that innovation is the residue of design, as well. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Lithuania wants to become a global FinTech powerhouse. An Opportunity for Collaboration.

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Compliance Regulation Fintech Resources 182

PYMNTS

JULY 1, 2020

From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. Cloudy, With A Chance of Innovation. “AI is poised to make a profound impact on the banking sector,” Ariff Kassam , chief technology officer at NuoDB, told PYMNTS.

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System Digital Banking Tools User Experience 268

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Jack Henry

JULY 29, 2022

We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. As we speak, tech behemoths like Google and Amazon continue to take an innovative approach to customer engagement and expansion. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

NOVEMBER 16, 2020

While this partnership model remains popular, market volatility has once again created a need to connect more SMBs to capital as quickly and efficiently as possible. This market climate may have also opened up the doors to another wave of SMB lending competition between traditional and alternative players. Flexible Technology.

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Lending Technology Capital Meeting 289

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

SEPTEMBER 19, 2018

The news comes as Entersekt continues its expansion into the United States and Canadian markets. During his career, he has created high-performance technical and business teams, as well as launched innovative and award-winning payments and authentication solutions in Canada and abroad.

United States 184

United States Security User Experience Mobile 184

PYMNTS

DECEMBER 29, 2020

“It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. Unlike the crypto markets, Wingert said the banking and payments industries continue to be slow to adapt to the challenges of KYC and fraud prevention. In fact, a recent GeoGuard survey found that U.S.

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Fraud Compliance cryptocurrency Security 270

PYMNTS

JANUARY 6, 2021

At a high level, he said, electronic payments generate value for FIs because they are able to monitor how and when (and why) people pay, which can give rise to innovation within the financial services space with new services that prove useful to consumers. Banks generate more business by enabling payments for merchants. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Diab, Country Manager – Egypt at Finastra said, “Banque Misr is one of the leading national banks in Egypt, with a big market share of trade finance business in the region.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

Jack Henry

AUGUST 21, 2019

We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. As we speak, tech behemoths like Google and Amazon continue to take an innovative approach to customer engagement and expansion. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. APIs Add Fuel. ” The Power of Data.

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Fintech Data Cards Innovation 187

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. As they make this shift, what’s key to collecting payment is simplicity, he said.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JULY 25, 2019

Consumers can fill out information such as the date and time they want to be picked up. The app can also detect the pickup location on its own if the user has location services enabled.) The aim is to develop a more pleasant user experience, for both humans and animals. The Market. The Platform.

New York City 168

New York City New York User Experience Apple 168

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

JULY 24, 2018

In a press release , the Detroit car maker said the new unit will also be charged with accelerating the autonomous vehicle (AV) business so that Ford can capitalize on market opportunities. Team Edison will continue to report to Jim Farley, executive vice president and president of global markets.

Detroit 100

Detroit User Experience System Technology 100

PYMNTS

JULY 24, 2019

That agility is in evidence with the speed at which tech-focused players bring new products and services to market, said Cohen. Big Tech is good at promoting, designing and improving the user experience, he said. One spur toward digital innovation, for collaboration and cross-pollination for FIs, comes via open banking.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. MN: My daily activities are split between current, in-market products and new emerging solutions. PYMNTS: How would you define your company’s approach to innovation?

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Analytics Fraud Innovation Industry 116

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. It also includes the growing market for employee rewards, incentives and wellness programs. Different Scenarios, Same Demands.

Payments 151

Payments Cards Meeting Lending 151

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

APRIL 11, 2017

Mid last week, Amazon rolled out a new ‘Device Address’ API that enables programmers to build out location-based skills by incorporating consumer location information into their Alexa interactions. But the most notable part of the location API is that it allows Alexa to better compete in one of the areas where Google Home currently excels.

Google 134

Google Apple User Experience Retail 134

William Mills

DECEMBER 21, 2017

Payrailz was founded to help financial institutions succeed by offering a smarter, faster and more engaging payment experience surpassing the current solutions available in the market. Digital payments and the user experience continue to be a big focus for the financial industry,” said Mickey Goldwasser, VP marketing at Payrailz.

Fintech 61

Fintech Connecticut User Experience Atlanta 61

PYMNTS

SEPTEMBER 25, 2019

That can be easier said than done, of course, but in a new PYMNTS discussion with Karen Webster, Laurin Nabuko Hainy, founder and CEO at FairMoney , gave a tour of the emerging payments landscape in Nigeria and offered lessons that can be applied to other developing markets. That’s not all. There is no Pan-African digital bank,” Hainy said.

How To 130

How To Lending Digital Banking Examples 130

NCR

MARCH 27, 2018

As the gradual transition towards open banking gathers pace around the world, New Zealand is the latest market to take significant steps forward with pilots of application programming interfaces ( APIs ). The country will test two API standards: account information and payment initiation.

User Experience 65

User Experience System Industry Groups 65

Insights on Business

FEBRUARY 4, 2019

Innovation: How can we make it work better for everyone? When we talk about innovation, it’s not simply about introducing a new idea or implementing a new feature or a product capability. Innovation requires creativity, openness, and collaboration. Success is achieved through innovation by a collaborative effort.

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Innovation Software US Management 79

Insights on Business

MARCH 7, 2019

In a business environment defined by sustained market volatility and ever-increasing regulations, companies need the ability to integrate enterprise-wide risk management processes and multiple regulations. For more information about the IBM RegTalk Webinar series, please visit: ibm.biz/RegTalk. Learn more at ibm.com/RegTech.

User Experience 93

User Experience Risk Management Compliance Regulation 93

Cisco

AUGUST 31, 2020

Comments like, “Wow, I get to go to so many more sessions”, “Tons of information”, “I think I am full”, and my personal favorite “I think my brain is going to explode”, have been common. If branches are currently closed in your region, they will be opening back up.

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Las Vegas User Experience Industry Conference 77

PYMNTS

OCTOBER 30, 2019

have put devices that are 5G-capable on the market. They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. Above all, in-store AR adds a visual context to the purchasing experience,” the analysis said. “A to Samsung Electronics Co.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

OCTOBER 7, 2019

Walking around at the Sibos conference in London last week, Vocalink CEO Gregor Dobbie said the big takeaway is that this industry is undergoing not one, but several foundational shifts as a plethora of new ideas and methods are flooding into the market. Request to Pay is not quite in the market yet, but the goal is to get it there soon.

Payments 167

Payments Innovation System Security 167