Remove banker-to-banker-sign-up
article thumbnail

Charles Potts: Unlocking better customer connections

Independent Banker

Innovation is a priority for ICBA. That’s why we’ve spent the past three years educating community bankers on the why of innovation: why bankers should be thinking about innovation, why innovation is a top priority in a digital-first environment and why now is the time to act. By Charles Potts, ICBA.

article thumbnail

Using The OODA Loop For Faster Bank Decision Making

South State Correspondent

As the pace of banking innovation speeds up, the OODA Loop, and its supporting concepts, can help a bank’s management team have a common framework to make decisions faster and more effectively. He is regarded as one of the best military strategists the world has known up there with Sun Tzu, Genghis Khan, and Napoleon.

Strategy 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Market your community bank with first-party data

Independent Banker

It happens every time they open a checking account, apply for a mortgage, make a direct deposit, log into a bank’s website or chat with a banker, and more. Community banks own an enviable amount of data, but not all are leveraging it to its fullest extent. We can take that data and we can reach that person online,” Catalano says. “If

article thumbnail

2021 GonzoBanker Awards

Gonzobanker

THE BANKER AWARDS. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Doug Larson. Gonzo readers, 2021 was just plain schizophrenic.

Fintech 143
article thumbnail

Using digital lending helps to reach small businesses

Independent Banker

Today’s customer, whether consumer or small business, has become very comfortable and accustomed to anytime, anywhere self-service,” says Charles Potts, ICBA’s executive vice president and chief innovation officer. There are numerous reasons to support a digital lending solution,” says Michael Haedrich, a senior product manager at Finastra.

Lending 91
article thumbnail

2020 GonzoBanker Awards

Gonzobanker

Bankers started the year with good business plans, strong balance sheets, and optimism. Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. Even George Bailey would have given you the thumbs up. ” – Hunter Thompson.

Idaho 172
article thumbnail

Prevention is the Key to Stopping Elder Financial Exploitation & Fraud

Abrigo

With no signs of dissipating, it is just a matter of time before an incident happens in your customer base, if it has not happened already. NCOA estimates the cost of elder financial abuse to older Americans up to $36.5 NCOA estimates the cost of elder financial abuse to older Americans up to $36.5 billion annually.

Fraud 284