Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

MAY 2, 2019

We’re adding the ability for cardmembers to earn rewards in even more innovative ways, from streaming their favorite shows at home to commuting to their office the next morning.”. The payment company said research shows millennials are spending the most on groceries, streaming and commuting. department stores.

Millennials 111

Millennials Cards Lending Industry 111

PYMNTS

JUNE 29, 2018

That bet could complicate, in a positive way, some of the general ideas out there about the preferences of millennial consumers. The integration of such tools is designed with those millennials in mind, part of the company’s effort to gain more revenue from a new generation of drivers. Not So Much About Tech As Marketing.

Millennials 101

Millennials social media Branding Marketing 101

PYMNTS

MARCH 2, 2020

A trillion-dollar market cap later, it’s hard to argue Amazon’s effectiveness, quote attribution notwithstanding. It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation.

Innovation 222

Innovation Data System Mobile 222

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. Mobile coupons are still popular, especially among millennials. For millennials, that number is 90 percent.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

DECEMBER 31, 2020

In a year filled with unexpected challenges and a COVID-era economic climate that proved fatal for many companies, PYMNTS was lucky to hear directly from the front lines how scores of company leaders and industry experts were coping with the crisis and turning conflict into opportunity. The other is technological innovation.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

JULY 10, 2019

Kohn sees the product “as a really fun unique form of protein that we don’t think exists on the market right now.” Product and eCommerce Innovation. The company makes products that not only have flavors that are unique to the market, Kohn says, but are distinctive from each other to cater to different palates.

Innovation 140

Innovation Payments Millennials Retail 140

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. A study from The American Journal of Medicine indicates that market pressures in the industry are pulling doctors away from primary care and into sub-specialties.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

NOVEMBER 6, 2019

In the latest Disbursements Tracker , PYMNTS analyzes the impact of instant payments and disbursements in a variety of use cases and industries, as well as how payment innovation continues to grow and change in accordance with consumers’ disbursements needs. Instant Payment Innovations. Currently available in the U.S.

Millennials 107

Millennials Payments Cards Survey 107

PYMNTS

JUNE 8, 2016

In a payments landscape that is ever-changing and rapidly growing, having a focus on innovation that takes that same approach is significant. As Peter Read , President of Peoples Card Services , recently pointed out to PYMNTS, needs are never static, and neither should the payments innovation aimed at addressing them.

Innovation 100

Innovation Millennials Cards Fintech 100

PYMNTS

APRIL 24, 2019

As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. Putting this into practice would call into question whether or not Airbnb could operate in several state markets — a win for hotels. Around the Payments and the Platform Economy.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

AUGUST 4, 2017

The report included several recommendations for banks, FinTechs and other financial services players — guidelines to establish an industry-driven framework for governing the system and encourage further research and investment in emerging financial technologies. Millennials Moving Into And Up In The Business World.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Competition among airlines, hotels and travel agencies is fiercer, but all these platforms are approaching travel innovation in similar ways.

Industry 168

Industry New York City Online Security 168

PYMNTS

JANUARY 12, 2021

The lending industry was hit hard during the pandemic’s early months, with many banks and traditional lenders rapidly adjusting their standards and rates to accommodate businesses’ and consumers’ shifting needs. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

DECEMBER 4, 2019

And that’s where Expedia – and, indeed, the larger travel industry – comes in. According to Expedia and reports, the issue came down to direction and strategy in the quickly changing – and ever more digital and mobile – travel industry, which is undergoing serious disruption that promises to get even more intense in the new year and decade.

Leadership 131

Leadership Industry Google Groups 131

PYMNTS

DECEMBER 4, 2019

And that’s where Expedia – and, indeed, the larger travel industry – comes in. According to Expedia and reports, the issue came down to direction and strategy in the quickly changing – and ever more digital and mobile – travel industry, which is undergoing serious disruption that promises to get even more intense in the new year and decade.

Leadership 130

Leadership Industry Google Groups 130

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

FEBRUARY 19, 2020

But for entrepreneurs and innovators, a $2 trillion problem can also double as an opportunity – and the business of helping consumers lose weight is looking incredibly fit these days. The firm recently raised $10 million in Series A funding to push its sustainable lifestyle-changing app into the wider global market.

Marketing 131

Marketing Exercises Course Big Data 131

PYMNTS

OCTOBER 5, 2020

Now that consumer packaged goods companies have shown they can create products and sell them directly to consumers, it’s time for them to step up their strong suit: marketing. As part of its Kellogg’s Family Rewards program, it is wrapping up a D2C promotion that is unique for its marketing-first approach and for its product bundling.

Branding 183

Branding Millennials Resources Marketing 183

PYMNTS

AUGUST 14, 2017

Take a look at this chart, which lays out grocery chain market share. Walmart has the largest market share at 14.2 percent share of grocery to disrupt the balance of power in the grocery industry, post acquisition. This one is particularly amusing. You will observe grocery, as a retail category, is very fragmented.

Innovation 109

Innovation Online Google Millennials 109

Abrigo

MAY 5, 2022

or largely focused on the domestic banking market. If you have an interesting podcast to share, please send it to marketing@abrigo.com. Ahead of the Curve: A Banker’s Podcast Ahead of the Curve: A Banker’s Podcast has insights from banking leaders and advisors across the banking industry.

Community 195

Community Lending Maine Resources 195

PYMNTS

JANUARY 31, 2018

Which means the team at Eaze is ready to innovate for the next phase of the market: when cannabis becomes just like any other consumer good. Former CEO Keith McCarty noted in an interview with Recode, that he expects the market to go much the way the alcohol market did.

Marketing 110

Marketing California Millennials Branding 110

PYMNTS

DECEMBER 9, 2019

What if you heard that over 70 percent of decision-makers in your industry had begun settling accounts payable (AP) and accounts receivable (AR) invoices in some new, faster way? Statistical swarms of millennials and Gen Zers report never having used a paper check. Crazy fast, compared to the old way. Banking on Instant.

Millennials 130

Millennials New York City National New York 130

PYMNTS

JUNE 8, 2018

Driven by younger customers, such as millennials and teens, casual luxury is bolstering sales of luxury apparel, handbags and footwear. The really-growing brands now beating the market are the ones already hooking these teenagers,” Bain Partner Claudia D’Arpizio told CNBC.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

JULY 30, 2018

Blue Apron has long enjoyed the distinction of being among the early innovators in the meal kit category. With millennials working multiple gigs, very few have enough time left to make a proper meal — if they aren’t eating out at a local restaurant. Truly Innovating. Hello I Must be Growing. million customers and 39.5

Industry 100

Industry Los Angeles Atlanta New York City 100

PYMNTS

AUGUST 11, 2017

This stems from emerging markets like China, Russia and the United Arab Emirates starting to move into the luxury purchasing arena, with 70 percent of consumers increasing their spending. Within these emerging markets, we’ve seen retailers make large bets on luxury.

Millennials 122

Millennials Survey Retail social media 122

Accenture

SEPTEMBER 22, 2019

In my frequent conversations with clients across the UK and Irish banking industry, one of today’s hottest topics is the rise of the challenger banks such as CYBG, Metro and AIB UK, and particularly the neo-challenger banks providing digital-only services, like Monzo, Atom and Starling. Why the intense interest in the neo-challengers?

Innovation 150

Innovation Metro Apple Marketing 150

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

SEPTEMBER 18, 2018

Generation Y (more commonly known as millennials) and Generation Z (those born between the mid-’90s and mid-2000s) have already made major inroads in the labor market. The Pew Research Center found millennials are already the largest generation group in the U.S. “The T&E market is at a turning point.”

Millennials 138

Millennials Management Technology Innovation 138

PYMNTS

JULY 4, 2019

Thanks to eCommerce and digital payments, the global travel industry is undergoing significant disruption. Until recently, this market “was pretty unsophisticated in terms of payments,” Silverman told PYMNTS. Awayco serves that market as well, including Japan and Indonesia.).

Trends 144

Trends Industry Mobile Millennials 144

PYMNTS

APRIL 10, 2020

There are several complexities associated with reviewing and settling claims, given the nature of the insurance industry, which requires stringent customer authentication and documentation. v has yet to build out support for more innovative mobile disbursement methods, but it does have the technical capacity to do so.

Mobile 198

Mobile Technology social media Customer Experience 198

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

JULY 31, 2017

Is the credit union market ready for its close-up? It’s a market that is showing clear signs of growth. This inaugural edition of the Tracker covers the most significant recent developments from around the credit union market, including notable innovations, industry partnerships and efforts to challenge and change regulations.

Report 114

Report Innovation Regulation National 114

Abrigo

OCTOBER 21, 2019

But the digital transformation is more than a fad – it’s the direction the industry is moving towards. Does your financial institution support a culture of innovation and an environment that welcomes new technology? I’ve found that attracting younger, millennial talent is almost like attracting clients,” said McBay.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218