Remove human-rights-statement
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How Banks Are Using AI for Document Intelligence

South State Correspondent

Then there are vendor contracts, employment agreements, statements of work, loan documents, financial statements, tax returns, deposit account documents, policies, and an array of similar applications. Getting this score allows banks to decide when to involve humans, such as for scores below 90%.

Training 448
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Colombia Blocks Uber From Using Its Ride-Hailing App

PYMNTS

In a statement, the SIC said Uber generated “a significant advantage in the market” by rendering transport services for individuals via its app. The decision follows a lawsuit filed against the company by COTECH SA. The SIC ordered Uber’s ride-hailing services “through the use of the Uber application to cease immediately.”

Security 136
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The Value of Empathy in Debt Collections

Perficient

During Empathy Week, students are shown one short film each day that showcases a unique human experience. The sales agent or advisor is trained to focus on “connecting,” “relating,” and finding the right loan solution to support customers and their families. Now, empathy is largely found and a staple in the lending process.

Lending 294
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The Value of Empathy in Debt Collections

Perficient

During Empathy Week, students are shown one short film each day that showcases a unique human experience. The sales agent or advisor is trained to focus on “connecting,” “relating,” and finding the right loan solution to support customers and their families. Now, empathy is largely found and a staple in the lending process.

Lending 294
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Customer Service’s Future: Humans And Machines In Cahoots

PYMNTS

A simplification, perhaps — but if one were looking for the simplest statement to explain the narrative following the era of automation, that would probably be it. While there are grains of truth mixed into that rather apocalyptic employment narrative, it gets much more wrong than it gets right about the automated future.

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The Future Of Customer Service Is Humans And Machines Working Together

PYMNTS

A simplification, perhaps – but if one were looking to find the simplest statement explaining the narrative following the era of automation, that would probably be it. And while there are grains of truth mixed into that rather apocalyptic employment narrative, it gets a lot more wrong than it gets right about the automated future.

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Wells Fargo Will Pay States $575 Million To Settle Customer Abuse Claims

PYMNTS

This agreement underscores our serious commitment to making things right in regard to past issues as we work to build a better bank,” Chief Executive Officer Tim Sloan said in a statement to Reuters. Instead of safeguarding its customers Wells Fargo exploited them,” Becerra said in a statement.