PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Cisco

JULY 26, 2022

The pandemic brought into focus the need for financial institutions to become more agile and resilient in the event of any disruption, not just from innovative competitors. Organizational agility is about looking for innovative ways to build resilience, protect revenue streams, streamline operations, and ensure employee engagement.

Security 162

Security Operations Leadership Data 162

Gonzobanker

SEPTEMBER 14, 2023

Heck, Apple reported in August that it secured more than $10 billion in deposits with its savings product in partnership with Goldman Sachs. As Ron Shevlin , our chief research officer, blogged : “Banks need to stop playing innovation charades. The how, of course, is tricky. But that gap must shift. Develop your communities Ex.

How To 109

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PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. The Security Core. Tapping Into Trust. For example, 49.1

Innovation 141

Innovation Fintech Fraud Security 141

BankBazaar

JULY 31, 2023

With this innovation, customers could complete the Know Your Customer (KYC) process online, swiftly and effortlessly. The BankBazaar Dream Team: Meet the ‘Movers’ Behind every success story stands a dream team – the Movers who brought innovation, creativity, and a lot of fun to BankBazaar’s DNA. Kumar , Kerala 3. “A

Innovation 148

Innovation Cards Branding Tools 148

PYMNTS

NOVEMBER 7, 2016

Federal Reserve is turning heads for its attention to faster payments, but the Fed has recently announced yet another initiative in the payments innovation space. Last week, the Fed’s Secure Payments Task Force called for comment from industry stakeholders about what challenges they face when it comes to payments security.

Security 193

Security Payments Survey Innovation 193

Perficient

APRIL 3, 2024

The report explores the potential of innovative technologies with “…particular emphasis on generative AI (Artificial Intelligence), as it not only delivers benefits now but also underpins technologies such as autonomous workplace assistants, embedded AI, and edge intelligence.” .” Interested in learning more?

Technology 221

Technology Report social media Industry 221

PYMNTS

APRIL 22, 2020

Global concern over the coronavirus spreading on contaminated surfaces in public places is unleashing rapid development of innovative biometric products that could assist a touchless society. These surveillance technologies are opening a hornet’s nest of privacy and security concerns for citizens.

Innovation 209

Innovation New York City System Tools 209

PYMNTS

OCTOBER 29, 2018

While these initiatives are spurring more focused financial services innovations, they also come with challenges. These initiatives could also lead to an increase in security risks, since sharing data among a range of financial service providers creates new opportunities for it to fall into the wrong hands.

Security 192

Security Fraud Tools Data 192

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

FEBRUARY 24, 2020

The challenge, he noted, isn’t in what can be done, but in how to do it. The one thing we all have to learn: it is not about the innovations themselves. We get very excited about our innovative capabilities, and we are extremely proud of all of our IP and patents in this area.

Innovation 221

Innovation US Data Examples 221

PYMNTS

APRIL 22, 2020

It’s also opened up conversations about how professionals get paid. While there has been some innovation in wage payment mechanisms as more employers shift away from the paper check toward direct deposit and payroll cards, little has changed about the timing of those payments. ACH Innovation Breaks The Mold.

Innovation 155

Innovation Payments Fintech System 155

PYMNTS

MARCH 2, 2020

The hacker exploited a misconfigured security firewall to breach the system and covered her tracks so well that Capital One did not notice the issue for three months. The cloud security space needs to completely rethink its options if such strong systems can still be breached. Traditional Cloud Security Measures Are Not up to Snuff .

Security 224

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PYMNTS

FEBRUARY 14, 2020

To get a sense of just how fragmented the process remains across digital ID creation, consider the fact that the interview came just a few days after Kenya’s highest court temporarily suspended the country’s new, and national, biometric identity program. Cohen told Webster the U.N.’s s policy represents “the right goal to set.

How To 205

How To National Fraud Data 205

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Insights on Business

FEBRUARY 21, 2019

Optimizing risk, compliance and security. Too often cloud adoption can just happen, and security teams are asked reactively to make it secure and compliant. But it is possible to gain control and establish a proactive foundation of well governed, compliant security upon which these cloud projects can be built and managed.

Innovation 79

Innovation Seattle blockchain Customer Experience 79

PYMNTS

MARCH 8, 2018

Every business walks the same tightrope when it comes to processing payments: Convenience versus security. It doesn’t matter if the business is consumer-facing or serving other businesses (B2B); security is top of mind for all of them, yet adding more layers can introduce more friction, and that can scare customers away.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

MARCH 21, 2019

Large providers, drug manufacturers and insurance firms have big innovations that are moving them away from checks. That’s because, when a customer is dealing with the healthcare system, worrying about how to receive the payment is likely their least important concern. The Foundation For Innovation.

Innovation 152

Innovation Payments Regulation System 152

PYMNTS

AUGUST 23, 2019

Security and compliance are also vital components in ensuring that payments are delivered safely and without delay. In her view, financial institutions are indeed coming together to share common compliance concerns, and in doing so, are working openly to create innovative solutions and put the pieces together.

Compliance 192

Compliance Security Payments Community 192

PYMNTS

DECEMBER 18, 2019

PYMNTS recently spoke with Caroline Larson, Caribou Coffee’s senior director, about how the chain switched Caribou Perks from a surprise-and-delight model to a points-based system, as well as how it keeps its mobile app secure. How Caribou modernized its rewards system. Keeping The Cup Secure.

Mobile 130

Mobile Innovation System Security 130

PYMNTS

JANUARY 22, 2021

As with any payment method, fraud attacks and human errors can upend customer experiences unless companies have strong security strategies in place. Alvarez explained in a recent PYMNTS interview how effectively securing real-time transactions requires thorough contingency planning and advanced customer verification methods.

Security 141

Security Fraud Tools Customer Experience 141

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Now, they are doing all this digital innovation, and it’s really moving the needle,” he said. Heck, yeah!”.

How To 144

How To Fraud Online Mobile 144

PYMNTS

SEPTEMBER 8, 2020

Research can even quantify the value of trust to merchants, Gauthier said, noting Amazon research has found that across consumer demographics, security and trust tend to hold more value than either pricing or selection. And we see it as one of our responsibilities to bring those innovations to our merchants.”.

Innovation 223

Innovation Retail Millennials Tools 223

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? JB: I watch how people interact with their mobile devices very closely.

Innovation 145

Innovation System Mobile Trends 145

Insights on Business

AUGUST 27, 2018

Three years ago, a group of IBM Cloud experts, myself included, answered an important question still facing nearly every incumbent bank worldwide today: How can we rethink our architecture to better serve our customers with more innovative applications, through more agile, faster development? Watch the video.

How To 132

How To Security Compliance Industry 132

PYMNTS

JULY 30, 2019

Modern credit unions understand all too well that loyalty innovation is critical to staying in business, and that those that do not prioritize it risk losing a significant share of their members. Loyalty-based innovation is a top concern for many credit union (CU) members, as outlined in the latest Credit Union Innovation Playbook.

Innovation 108

Innovation Data Analytics Video 108

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JULY 22, 2019

On the other side of the spectrum, he said, are nations with high unbanked and underbanked populations where the most pressing concern is how to vet customers who, in some cases, live over 100 miles from the nearest bank. In those markets, Jumio can do things like its recently announced partnership with investment bank BTG Pactual in Brazil.

Innovation 161

Innovation Payments Regional America 161

PYMNTS

JANUARY 24, 2018

We are going through that [with] Mastercard, as we’re investing a lot in our own agility,” he said, noting that, industry-wide, “we are not just talking about product innovation; we are talking about process innovation.”. A bank or FI has a limited capacity for technology investments, at least internally.

Innovation 139

Innovation Payments Operations Marketing 139

Insights on Business

APRIL 17, 2019

Financial companies have always been innovators. But in this age of digital transformation, innovation in financial services is more important than ever to stay competitive. Innovation processes, traditionally limited to product development, are now spreading throughout the entire organization. A new model.

Innovation 102

Innovation Industry Company Operations 102

BankInovation

JULY 7, 2023

HSBC is increasing its investment in quantum computing innovation after teaming up with Quantinuum in May. The $3 billion bank joined a quantum-secured network by BT and Toshiba that will use quantum key distribution (QKD) technology to protect against advanced cyber threats, according to a Wednesday HSBC release.

Security 98

Security Innovation How To Technology 98

PYMNTS

JANUARY 17, 2020

Artificial intelligence (AI) is moving from cool concept toward everyday consumer reality, and signs of that innovation are increasingly appearing in the retail space. Take the issue of retail security as one example. Firms must know how to divide fraudsters from their legitimate business suppliers, vendors and end customers.

Retail 149

Retail Security Fraud Illinois 149

Perficient

JANUARY 28, 2021

As we mostly are working remotely these days, securing your space when you’re not in the safeguards of the office walls are critical. Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person?

Data 535

Data Security Software Community 535

PYMNTS

SEPTEMBER 24, 2019

The appeal of this area of B2B payments is reflected in the fact that Fundbox just raised $176 million in growth equity funding for its Series C round and has secured a $150 million credit facility. But digital technology and the ensuing innovations are likely to change those facts over time. Fresh Capital.

How To 171

How To Payments Capital Innovation 171

PYMNTS

FEBRUARY 15, 2017

Aiming to beef up security in connected and driverless cars , a group of lawmakers have introduced a bipartisan bill in the House of Representatives that would put the National Highway Traffic Safety Administration (NHTSA) in charge of studying security issues for cars and trucks that are connected and eventually driverless.

Study 120

Study Security CA National 120

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

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Maine ATM Innovation Millennials 130

PYMNTS

MARCH 21, 2019

Large providers, drug manufacturers and insurance firms have big innovations that are moving them away from checks. That’s because, when a customer is dealing with the healthcare system, worrying about how to receive the payment is likely their least important concern. The Foundation For Innovation.

Innovation 100

Innovation Payments Regulation System 100