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Sterling Bancorp Names Leaders Of Innovation Finance Group

PYMNTS

Sterling Bancorp announced that it has launched its new Innovation Finance Group , and has tapped veteran technology bankers John Hoesley and Josh Roberts to lead it. Before joining Sterling, Hoesley was at CIBC Bank USA with Josh Roberts, where the two established the Innovation Banking group in 2014.

Groups 116
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FinTech Cloud Technology Fuels Banking Innovation

PYMNTS

As cloud technologies emerge to help financial institutions (FIs) drive digital innovation, Finastra has introduced its Fusion Payments To Go offering for small and medium-sized banks. Linear Capital served as the head investor, while additional help originated from KZM & Company Group. Europe and South Africa.

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Driving Contact Center Innovation in Uncertain Times

Perficient

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. Self-service can be a sub-set of call deflection.

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Wells Fargo Head Of Innovation Group To Retire

PYMNTS

Wells Fargo announced on Tuesday (May 22) that Steve Ellis, head of the innovation group, will retire after nearly 31 years with the company. Before that, he started and ran the wholesale internet solutions group, which launched Wells Fargo’s Commercial Electronic Office (CEO) portal in 2000 and CEO Mobile in 2007.

Groups 100
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Real-Time Innovators Bring Data To Corporates

PYMNTS

Visa Talks Payment Rail Innovation. In a PYMNTS interview this month, Visa Global Head of New Payment Flows at Visa Business Solutions Alan Koenigsberg discussed the need for existing payment rails to innovate and adapt to new use cases. When we think about rails, we think about them as a means to an endpoint," he said.

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Innovation Must Be Measurable to Be Valuable [VIDEO]

Bank Innovation

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

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New Year’s Resolution: The Clearing House Urges Banks To Become 24/7 Operations

PYMNTS

To do that, and to clear the next hurdle, Whisler said many financial institutions (FIs) still need to “modernize internally to be a 24/7 operation shop.”. One thing is customer service, but the other is liquidity management or cash flow forecasting, and that's new to a lot of organizations.”.