PYMNTS

NOVEMBER 4, 2019

In the company’s ongoing efforts to prevent fraud on its site, Amazon announced a new program, Intellectual Property Accelerator, last month to help sellers make sure their products won’t be copied or counterfeited. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017.

Fraud 124

Fraud Retail Online Study 124

PYMNTS

FEBRUARY 27, 2018

These solutions could shift the way national security agencies in several countries operate, or force employers to change how they authenticate and identify their employees. As more millennials enter the workforce, passwords are going out the door. Social Security number as an identifier. News From the Digital ID Space.

Security 110

Security Report National Millennials 110

PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. trillion by 2020, but new sales channels also invite emerging fraud forms. Detecting Fraudsters.

Customer Experience 152

Customer Experience Fraud Millennials Online 152

PYMNTS

SEPTEMBER 17, 2019

A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. This is the premise of PYMNTS’ new report, Consumer-Centric Authentication Study: Transforming the Consumer’s Digital Banking Experience, with a focus on preferences for authentication controls when banking via mobile. Nearly three-fourths (71.2

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

MARCH 3, 2020

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. A recent study found that 75 percent of this generation’s members visit financial institutions (FIs) at least once per month. Digital-First Banking’s Advantages. million.

ATM 151

ATM Fraud Study Regional 151

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8 FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. with “Security.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

JANUARY 18, 2017

According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology. The more information that’s asked of them, the less likely it is that [millennials] will finish the application,” Johnny Ayers, cofounder of Socure, told PYMNTS.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

MARCH 30, 2020

Debit cardholders often choose this payment method because it is more secure than carrying cash — which cannot be recovered if lost — and may safeguard them against spending more than they have, which is not the case with credit cards. Around The Next-Gen Debit World. Download the Tracker to read the Deep Dive.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

JANUARY 24, 2020

Twenty-four percent of consumers currently receive these payments through instant rails, according to a recent PYMNTS study , which also found that 51 percent of consumers want to receive their payments via instant processes. Fraud Issues Stemming From Paper Check Use. Check fraud affected 70 percent of U.S.

Payments 130

Payments US Fraud Innovation 130

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. They make up close to 25% of the total US population and are by far the wealthiest generation — and will continue to be so until at least 2030, according to a 2015 Deloitte study. . Fintech cos are trying to prevent fraud. Source: Deloitte.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

OCTOBER 23, 2018

As well, digital billing can help reduce healthcare fraud and errors in the $3.5 Sending a paper statement to a millennial or leaving a voicemail is about as useless as a hamburger driving a vehicle,” Max Tselevich, CEO of The Doctor, a medical services management company, recently told a healthcare reporter. Digital Challenges.

blockchain 173

blockchain Study Case Study Fraud 173

PYMNTS

DECEMBER 3, 2019

The drive toward frictionless but secure consumer experiences in other parts of the economy is also leading consumers to expect more from their financial institutions. percent of consumers want authentication controls for added security, and 39.9 A recent PYMNTS study of 1,037 mobile-using consumers in the U.S. It found that 70.2

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

SEPTEMBER 8, 2020

Gauthier said studies show that consumers have what’s called a “decision-making budget” — how much energy they can put toward making decisions — but COVID-19 is pushing that to the limit. “We In fact, 85 percent of consumers that Amazon polled rated trust and security as “somewhat” or “very” important in their buying decisions.

Innovation 223

Innovation Retail Millennials Tools 223

PYMNTS

DECEMBER 28, 2018

It may come as no surprise to readers that, when asked about what influences the use of one payment method over another, credit union (CU) customers said it comes down to convenience and security. I don’t want to experience any friction, but I want full security,” he said. Making Security Stronger And More Subtle.

Fraud 131

Fraud Mobile Security Cards 131

PYMNTS

JUNE 26, 2020

Open banking’s nature fortunately provides superior data security to traditional banking models. Open banking can substantially increase the security of customers’ personal information. We go to you on the secure channel that we own with you, maybe with a biometric authentication, so we know that you are who you say you are.”.

System 198

System Data Security Examples 198

PYMNTS

NOVEMBER 28, 2016

For many consumers, it looks as though the convenience of online shopping can offset the security risks that may come with of online shopping. TransUnion’s survey also highlighted another interesting trend when it comes to holiday hacks: Millennials remain a prime target for hackers. Cyberthreats Keep Rolling In.

Millennials 100

Millennials Security Online Survey 100

PYMNTS

SEPTEMBER 20, 2019

Such authentication checks must be quick as customers, especially millennials and members of Gen Z, have come to expect seamless transactions and fast delivery. These generations also have more buying power than others, and their speed and convenience expectations are largely unaffected by authentication and security needs.

Online 118

Online Millennials Community Fraud 118

ForwardBanker

OCTOBER 1, 2017

Fraud continues to grow, and consumers know it. In fact, they’re downright afraid of the prospect of fraud and identity theft. When fraud occurs, bank customers want to know who’s responsible. The post Rebuilding Bank Customer Trust After Fraud: Resolution is as Important as Prevention appeared first on Deluxe FI.

Fraud 33

Fraud Study Millennials Security 33

PYMNTS

FEBRUARY 3, 2017

Kadakia noted that along with a wide range of value-added services within their mobile offering, security protections are among the chief concern for consumers when it comes to new payment offerings. According to the Pew report, those who have not adopted mobile payments are staying away because of security concerns.

Payments 100

Payments Mobile Apple Study 100

PYMNTS

OCTOBER 9, 2019

Cash on delivery is king in our region, but with additional security features like two-factor authentication, 3D secure to prevent fraud on credit cards, more people are building trust with using their cards and paying online,” he said. UReed offers that payment method, along with PayPal, Payoneer and direct bank transfers.

Regional 122

Regional Trends Cards Millennials 122

Cisco

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

Strategy 71

Strategy Mobile Study System 71

PYMNTS

AUGUST 5, 2016

Young people especially have stopped using checks, with a study from WePay reporting that 52 percent of millennials never use checks at all. The Fed study indicated that consumers are still using checks to pay for larger transactions, such as their monthly rent, despite the inconvenience of writing a check.

Payments 100

Payments Mobile Cards Fraud 100

PYMNTS

DECEMBER 24, 2019

Voice is the killer app of the connected commerce experience, according to the How We Will Pay: 2019 Edition study. The How We Will Pay study found that bridge millennials — a highly educated consumer segment that tends to earn relatively high incomes — own an average of six connected devices. 1: Voice — And Now, With Emotion.

Cards 160

Cards Payments Study Examples 160

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumer studies the Boston firm has conducted indicate increasing mobile-banking adoption and awareness and use of mobile remote-deposit capture applications.

Mobile 105

Mobile Community Bank Community Technology 105

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

OCTOBER 16, 2019

Concerns over security breaches and data privacy remain high, however, so providers will need to be sure users are properly protected from all manners of fraud as this ecosystem grows. IoT devices still have a number of security weaknesses that providers must address as the technology becomes a larger part of consumers’ daily lives.

Millennials 191

Millennials Fraud social media Florida 191

PYMNTS

JANUARY 14, 2021

Consumers may lack trust in the identity verification process during onboarding, according to one study. Location, Location, Location: How Location Data Can Help Banks Prevent Online Fraud , a study by PYMNTS and GeoGuard , found that 55 percent of U.S. Tracking customer locations is not without its challenges, however.

Analytics 170

Analytics Data Study Millennials 170

FICO

MAY 1, 2020

And how will banks increase their fraud protections?”. Why P2P Payments Need Fraud Protection. The Journal article also quotes a Square study that found, in January through March of 2019, consumers used cash in 37% of transactions under $20, compared with 46% in 2015. How Banks Can Protect against P2P Fraud.

Fraud 69

Fraud How To Payments ATM 69

PYMNTS

NOVEMBER 27, 2019

The following Deep Dive outlines automation’s benefits, its potential ROI for implementing organizations and how these solutions can recruit millennial workers. . The process can also be costly: A recent study found the cost to process a single invoice is $10.08, and that processing that invoice takes an average of 8.3

Millennials 161

Millennials Payments Capital Technology 161

Banking 2020

FEBRUARY 25, 2015

There’s a slightly discordant note about all this—the focus is invariably on millennials, that bratty demographic known for its addiction to ease of use and instant gratification. According to studies from the Pew Research Center last summer, nearly 60% of the 65-plus market are online, and 71% go online every day. adult population.

Online 40

Online Millennials Video Technology 40

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. Chime also makes an effort to reach millennials where they already shop.

Retail 123

Retail Millennials blockchain Mobile 123

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. Castle uses behavioral analysis in its security API to help online businesses avoid account takeover.

Analytics 12

Analytics Data Fintech Case Study 12

Gonzobanker

DECEMBER 22, 2015

FFIEC’s Cyber Security Self-Assessment Tool. “We teach you to make sure you use our system in a manner that doesn’t open any security loopholes.” Millennials. Take this brief survey (5-7 minutes) and receive: “Insights into 2016,” a free white paper with study results and recommendations for 2016.

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

SEPTEMBER 11, 2017

“But putting a merchant-branded ‘one-click’ button on their site doesn’t solve their online problems,” adding that merchants then have to worry about acquiring users, putting new fraud controls into place and managing authentication at the same level of excellence as the biggest commerce players in the world.

How To 159

How To Online Millennials Mobile 159

PYMNTS

JANUARY 7, 2019

Payments are and will be embedded in each of these experiences, enabled by an intermediary that will authenticate the user or the user’s device and enable secure, private and interoperable commerce experiences. The How We Will Pay study, done in collaboration with Visa and published last fall, made this point quite vividly.

Mobile 205

Mobile Innovation Apple Study 205