FICO

JULY 6, 2023

Beyond the pleasure of leading a FICO Falcon Fraud Manager User Forum and moderating a couple of panel breakout sessions, I I was also able to catch up with many of the fraud-focused attendees from around the world. Scams: A Top Fraud Concern Scams are becoming a leading fraud concern, all around the world.

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Fraud Management Customer Experience San Diego 52

PYMNTS

NOVEMBER 18, 2020

Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once managed by staff. The health crisis has forced some eateries to close entirely, while others must operate at reduced capacities depending on state and local restrictions.

Boston 186

Boston Fraud Marketing Mobile 186

PYMNTS

JULY 8, 2020

He and Nitendra Rajput , Mastercard’s vice president of product development and head of the company’s “AI Garage,” said that in many cases, AI is the only way to scale up sufficiently to meet the challenges the company faces with fraud and other business issues. “It Fighting Fraud in a Post-Pandemic World.

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Fraud Management Risk Management Company 274

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. Many FIs have looked to mitigate this growing threat by deploying advanced learning tools such as artificial intelligence (AI) and ML, but fraudsters are quite familiar with them. It is estimated that more than 4.1

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Fraud Data Management Analytics 117

PYMNTS

OCTOBER 14, 2020

Spend management was the focus of innovation in the commercial card space this week thanks to partnerships and investments in firms aiming to help companies keep track of expenses. Monitoring fuel purchases through both cost and location is a valuable tool for fleet managers to prevent fraud and protect margins.”.

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Management Cards Innovation Fraud 238

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. He noted that it is a crucial tool that can allow restaurants to leverage the data they have been storing for years. .

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Boston Fraud Meeting Mobile 200

PYMNTS

DECEMBER 26, 2019

Thwarting fraud in one area is not enough to prevent it from cropping up elsewhere, and businesses are essentially playing whack-a-mole as fraudsters’ attacks move across channels. Digital fraud rose 30 percent in Q3 2019, with one out of every five new accounts revealed to be illegitimate.

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Fraud Strategy Tools Security 130

PYMNTS

JUNE 4, 2019

In the old days, forged checks were the biggest problems that bank fraud departments had to manage. Today, financial institutions (FIs) face a barrage of cyberattacks from hackers operating around the world, continuously shifting their tactics. Yet, few FIs leverage this technology in their anti-fraud efforts — only 5.5

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Fraud System Study Comparison 195

PYMNTS

NOVEMBER 23, 2020

For purposes of this analogy, the “basement” into which bad mice are creeping is most likely your legacy payroll/expense management software and its possibly compromised connections. While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them.

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System Management Tools Cards 165

PYMNTS

DECEMBER 9, 2020

The ongoing pandemic poses challenges that have amplified businesses’ need to digitize their payment operations. Some firms have better adjusted to new digital tendencies than others, especially when it comes to keeping track of B2B payments and spend management. so having a system or tool that makes it very simple to.

Cards 155

Cards Management Tools Payments 155

PYMNTS

DECEMBER 9, 2020

Managing credit risk used to be a reactive process. Bank customers would fall behind on their payments, and their banks might react by imposing fees or having a case manager work with them to bring their accounts back up to speed. In severe cases, banks might have to take the drastic measure of closing accounts altogether.

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How To Management Report Strategy 245

Perficient

FEBRUARY 29, 2024

Banking institutions are responding by integrating advanced technologies, particularly artificial intelligence and data analytics, into their lending operations to enhance efficiency and adaptability. The emergence of modern alternatives to traditional credit scoring signifies a broader movement toward financial inclusion.

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Trends Industry Analytics Compliance 221

PYMNTS

OCTOBER 12, 2016

11) the launch of its Centrix Dispute Tracking System (CentrixDTS) Fraud Alerts module, an add-on to the case management and Regulation E compliance platform financial institutions use for both fraud and non-fraud transaction disputes. Far too many institutions are simply unable to quantify the impact of card breaches.

Fraud 100

Fraud Tools Cards Management 100

PYMNTS

JULY 27, 2020

Noting that some countries are able to operate more normally now than the U.S., And it’s no surprise that these transactions have to be digital for the sake of efficiency, fraud protection and auditability.”. As 2020 has proven, the cloud has won, and is the only meaningful path for modern financial commerce and operations.

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Operations Fraud Payments How To 183

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. Mobile ordering is at the center of business operations for Blaze Pizza and many fast casual dining chains today.

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Fraud Mobile social media Customer Experience 177

Abrigo

DECEMBER 17, 2019

The expected outcome of greater inventory at a lower cost, as we have seen in prior years, is an increase in fraud activity and cyberattacks heading into the end of the calendar year. One of the most important links in the chain of e-commerce fraud is the “mule”. Anti-Detect” tools are also widely available on the underground.

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Fraud Tools social media Cards 307

PYMNTS

FEBRUARY 17, 2020

The travel industry may have seen exceptional growth in recent years, but the space has also toted the heavy baggage of rising fraud costs. Fraud could cost the market more than $25 billion this year, and approximately 20 percent of attempted travel-related transactions are confirmed to be fraudulent. No one used it,” he lamented. “It

Security 141

Security Tools Fraud System 141

PYMNTS

JULY 25, 2019

billion was lost due to New Account Fraud (NAF) last year. According to the report, The Evolution of New Account Fraud , produced by Javelin Strategy & Research , NAF tactics have shifted with the growing popularity of online accounts and payments. A new report from GIACT Systems has revealed that $3.4 million consumers in 2018.

Fraud 148

Fraud Report Mobile Strategy 148

PYMNTS

MAY 28, 2020

Social distancing mandates during the COVID-19 pandemic have advanced banking’s trend toward omnichannel operations. This means FIs and account holders must communicate effectively regarding potential fraud and work together to thwart it. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

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Fraud Mobile Tools Missouri 139

PYMNTS

DECEMBER 16, 2020

Clarity would also help issuers and merchants avoid the hundreds of millions of dollars in chargebacks that add to friction in commerce (and additional operating costs, of course). All said that clearing up the jargon and guesswork — while pinpointing real fraud — can go a long way toward improving digital commerce itself.

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Retail Management Fraud Omaha 228

PYMNTS

JANUARY 14, 2021

Improve Operations: Pushing Out the Paper . Relying on AP automation tools could ultimately help SMBs build more resilient, efficient operations. Embracing Optimism With an Array of Digital Tools. SMBs that managed to hold on through the pandemic are now ready to move onto the next phase. Thinking Beyond the Bank.

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Tools Operations Payments Meeting 180

PYMNTS

OCTOBER 16, 2020

Harnessing consumers’ digital information is critical to the success of any business, and data analytics and artificial intelligence (AI) can be especially powerful tools. This month’s Deep Dive explores how data analytics and AI can help QSRs optimize their operations across a host of use cases. QSRs Leverage AI.

Analytics 273

Analytics Data Fraud Tools 273

PYMNTS

JANUARY 30, 2020

An employee’s accidental use of her corporate card to pay for groceries isn’t a crime, but it does fall under the heading of “ friendly fraud ,” which creates friction for the accounting department. Weddings and events are another sector experimenting with card-based spend management efforts.

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Management Las Vegas Cards Taxes 130

PYMNTS

NOVEMBER 26, 2019

As consumers embrace real-time transactions, financial institutions (FIs) must recalibrate their fraud-fighting strategies. The real-time movement of money,” he told PYMNTS, “has implications on your ability to manage losses — and you have to make sure you are keeping pace with new fraud trends.”. “The Building Moats.

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Fraud Payments Strategy Security 152

Perficient

MAY 15, 2023

Developing a strategy to take advantage of these tools in a way that is tailored to an institution’s unique needs can cut costs and improve both employee and customer satisfaction. Risk & Fraud Prevention. Institutions can also compare their customer data with external data (ie. market trend data, economic data, etc.)

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FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19.

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Fraud Management Handbook Cards 52

PYMNTS

FEBRUARY 9, 2018

Telematics company Airmax says fleet card fraud will be “a thing of the past” thanks to technology. 8), Airmax released the results of a 2017 survey that highlighted the potential for fleet managers to save through miles per gallon (mpg) monitoring. Commercial Fleet Sales Manager Scott McGregor in a statement at the time.

Fraud 100

Fraud Cards Survey Management 100

PYMNTS

SEPTEMBER 28, 2020

Smooth B2B operations depend on robust data gathering, but many companies rely on manual methods to collect information and complete supplier enrollment. Preventing crime also includes thwarting tax fraud, and companies must obtain certain details to fulfill their tax reporting responsibilities. Keeping Up With Data Demands.

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Data Management Taxes Meeting 166

PYMNTS

MAY 2, 2017

Credit card fraud is a fact that will likely continue to plague retailers for the foreseeable future. It’s on the rise in the eCommerce arena, according to data released from omnichannel commerce technology and operations company Radial’s eCommerce Fraud Technology Lab.

Fraud 150

Fraud Data Cards Retail 150

PYMNTS

DECEMBER 19, 2017

Employee fraud is a monumental issue, especially for small businesses (SMBs) without resources to track every penny workers spend. But that fraud is only part of the problem stemming from a lack of visibility into corporate spend. This creates an environment in which employee fraud can thrive.

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Management Fraud Cards Strategy 158

PYMNTS

JANUARY 13, 2021

Some 47 percent are integrating security and fraud management software, 44 percent are embracing contactless or mobile payment, 36 percent are integrating buy online pick up in-store (BOPIS) and 31 percent are upgrading digital backend payment operations. Among those investments: data safety, fraud prevention and fulfillment.

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Tools Data Meeting Maine 215

Gonzobanker

MARCH 6, 2020

Addressing common loan and deposit operations process inefficiencies can help financial institutions deliver optimized value to customers and stockholders. In recent years, many financial institutions have been focused on improving their digital delivery capabilities, often at the expense of their operational groups.

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Operations System Groups Technology 93

South State Correspondent

JANUARY 23, 2023

In three months, it has become the primary tool of many bankers, helping make banks more efficient across the organization. Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%.

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Tools Examples Analysis Data 370

PYMNTS

JANUARY 5, 2017

4) that it expanded its relationship with the Shared Electronic Banking Services Company (KNET) in Kuwait in which it will use ACI Worldwide’s payment risk management service. With it, KNET can offer its member banks fraud protection. KNET will also use the tool to monitor domestic and international transactions across the network.

Fraud 100

Fraud Risk Management ATM Customer Experience 100

PYMNTS

MAY 10, 2016

There’s a type of fraud that plagues fleet managers, and the problem is growing louder, according to oil giant Shell. A research report commissioned by the company found that fleet managers across the globe consider fuel-related fraud a significant problem for their corporations.

Fraud 100

Fraud Cards Training Resources 100

PYMNTS

DECEMBER 2, 2020

P97 Networks and Cybersource, Visa ’s international payment and fraud management platform, have unveiled a new multi-year international partnership to provide mobile payment acceptance tools that come with integrated risk management for fuel and convenience merchants, according to a Wednesday (Dec.

Payments 205

Payments Risk Management Fraud Mobile 205

PYMNTS

JULY 9, 2018

The problem with fighting fraud — according to GIACT EVP of Product David Barnhardt in this week’s edition of the PYMNTS Topic TBD — is how much information fraudsters have at their fingertips about regular consumers. In this case, it is two pieces of secondary data that trigger the discovery that this is a fraud.”.

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Fraud Data Tools Payments 110