PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. For lenders, unlocking data also means strengthened fraud mitigation.

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

OCTOBER 3, 2018

NXP said the NFC chips offer a cost-effective product protection and channel authentication for the fashion, food and beverages, pharmaceuticals, electrical appliances, and other consumer and industrial goods markets throughout the supply chain. “As

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

SEPTEMBER 14, 2016

Retailers have been conditioned to think that fraud is simply an unavoidable cost of doing business. But Michael Reitblat , cofounder and CEO of Forter , thinks that’s a backwards way of looking at fraud and invests $20 million a year in technology to support an entirely different conversation. Where Fraud Really Hurts.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. Enfuce Tackles Fraud In Open Banking. As part of the U.K.’s

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

FICO

DECEMBER 20, 2022

5 Ways Digital Payments Will Change FIs and Fraud in 2023. Vice President, Product Management. Financial institutions (FIs) are not letting fraud trends like scams fade into background noise, but fraud awareness is rising among customers and both the banks and customers are eager to mitigate as much as possible.

Fraud 52

Fraud Payments South Carolina Compliance 52

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. This is an area where speed-to-market competition will be important. #3. Due diligence is your friend.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 8, 2017

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

NOVEMBER 8, 2019

Not only that, but fresh PYMNTS research sheds light on fraud and facial recognition. Citi: Turning Digital Payments Acceptance Into A Corporate Cash Management Play. In other words, it is no longer enough to respond to a fraud attack after it occurs. Businesses must be able to anticipate and react to fraud in real time.

Apple 100

Apple Cards Fraud User Experience 100

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

NCR

DECEMBER 27, 2015

As the threat of fraud continues to rise around the world, a growing number of banks are looking at innovative ways to protect themselves and their customers – and one solution that’s gaining traction is the use of dynamic CVVs in order to cut down on card not present (CNP) fraud. ” The future of card payments?

Fraud 40

Fraud Online Cards Security 40

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. MN: My daily activities are split between current, in-market products and new emerging solutions. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like?

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. About the Tracker.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

MARCH 20, 2020

The drop in the stock market has led some banks to run out of big bills as clients reportedly arrived take as much money out of their accounts as they could. It can be challenging for restaurants to manage multiple eateries and to keep them completely stocked as well as running smoothly in the best of times.

Technology 181

Technology Apple New York City social media 181

PYMNTS

MAY 30, 2018

According to a press release today (May 30), SPD Bank will be leveraging Ant’s financial-grade technologies in AI, supply chain finance and biometric identification in online risk management to help prevent loan, transaction and marketing fraud.

Risk Management 100

Risk Management Fintech User Experience Management 100

Independent Banker

JANUARY 31, 2022

Go-to-market preparations. As community banks plan to take the solution to market, how they structure the customer-facing product will be central to the user experience and ongoing adoption. The Federal Reserve is hoping to spur market development of customer-facing solutions through its Ecosystem Accelerator Group.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

OCTOBER 20, 2017

“Citi is constantly looking for ways to make banking more convenient by connecting with our customers when and how they want to be served, especially with respect to security and protection,” said Elyse Lesley, head of Digital, Client Experience, Marketing & Analytics, US Retail Bank and Mortgage.

Cards 108

Cards User Experience Mobile ATM 108

South State Correspondent

APRIL 24, 2023

So, like any new bank marketer, it composed a fairly interesting email (below) using the subject line “Secure Your Healthcare Future: Boost Your Health Savings Account Contribution.” The application iterated at a speed that few bank marketing and deposit teams could ever compete with. It was relentless in the pursuit of its goal.

social media 195

social media Data Marketing Technology 195

FICO

MARCH 6, 2020

At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally. I also manage the partner channels and programs for our financial crime compliance solutions. What do you do? How long have you been in the industry? What solutions do you have?

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

OCTOBER 18, 2018

In general, tokenization offers “added security, higher approval rates and, on top of that, [lifecycle] management, [which] leads to a better consumer experience.”. Fraud-scoring efforts with Bank of America will help boost approval rates, said the firm. It is about getting it prioritized and in scale.

Cards 150

Cards Security Online Branding 150

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Now they don’t have to. Alliance Bank Taps Into Ephesoft Data Capture.

Fintech 132

Fintech Groups Data Strategy 132

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. The scorecard assesses five companies examined in a.

Report 40

Report Digital Banking Fraud Mobile 40

Javelin Strategy & Research

FEBRUARY 23, 2015

It’s a term that causes many bankers to lock up mentally because they can’t envision a way for personal finance management to escape the historical shackles of old-fashioned PFM in a tab. But just because consumers don’t want PFM in a tab doesn’t mean they don’t want personal finance management in online and mobile banking.

Management 40

Management Taxes Mobile America 40

PYMNTS

NOVEMBER 1, 2017

In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. The updated 3D Secure 2.0

Security 109

Security Payments CA Data 109

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

PYMNTS

DECEMBER 26, 2016

Here is the response from Sarah Clark, general manager, identity, Mitek … Payments 2016: The Year Mobile, Biometrics And Trust Converged. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

Perficient

JANUARY 16, 2024

Background On October 19 th , 2023, the Office of the Comptroller of the Currency (OCC) published an article highlighting new enforcement actions and clarifying explicit rules regarding misconduct, particularly as it relates to financial abuse by senior-level management.

Compliance 221

Compliance Guidelines Policies Risk Management 221

NCR

AUGUST 25, 2017

There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience. Security is always a major consideration in payments, but it becomes an even bigger concern when various solutions and providers are involved.

US 88

US Payments System Security 88

PYMNTS

APRIL 30, 2018

IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. A month later, a new management team was put in place to rebuild the business. Some 750 such networks , they said, were provisioned in the first two weeks of that launch.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

OCTOBER 2, 2018

That includes DuckDuckGo , a search engine that does not track consumers’ browsing histories or sell consumers’ data to third parties for the purposes of ad targeting and precision marketing. billion users, and at least 44 percent of U.S. ” As for Gmail, it has more than 1.4 ” Another issue?

Data 189

Data Online Google social media 189

Lex Sokolin

OCTOBER 14, 2020

Initially, the naive reaction of the labels was to build digital rights management into music players, and song files, and any teenager onto whom they could tattoo the letter of the law. The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law.

Lending 52

Lending User Experience Google United States 52

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses.

ATM 40

ATM User Experience Fraud UX 40

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72