PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

SEPTEMBER 14, 2016

Retailers have been conditioned to think that fraud is simply an unavoidable cost of doing business. But Michael Reitblat , cofounder and CEO of Forter , thinks that’s a backwards way of looking at fraud and invests $20 million a year in technology to support an entirely different conversation. Where Fraud Really Hurts.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JANUARY 7, 2020

But it stands as perhaps the main takeaway from a recent, turn-of-the-year PYMNTS conversation with Kevin Fox, executive vice president of NovoPayment , a banking as a service (BaaS) provider with a large presence across the Americas. That can bring or encourage broader collaboration and richer user experiences. “In

Mobile 139

Mobile User Experience Regional America 139

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. And there's a security … that sits with a check. I have proof.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

MARCH 20, 2020

It takes effort to balance seamless-but-fraud-free user experiences. Less stringent security steps that are frictionless for consumers may let bad actors in; however, those that require too much work can lead to lost sales. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

Technology 181

Technology Apple New York City social media 181

PYMNTS

SEPTEMBER 26, 2016

According to a study by PYMNTS in conjunction with fraud detection company Forter, fraud jumped 137 percent in the U.S. SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”.

Security 100

Security Fraud System User Experience 100

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. For example, our Fraud Desk department is a business model innovation we came up with to help customers who need to augment their fraud operations that go beyond our models/products.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. The Playbook also examines the increasing threat of fraud as more marketplaces deal with data breaches and their aftermath.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 12, 2018

Banks and credit unions are still wrestling with the best ways to deploy mobile technology, and do so in ways that balance security, and safe authentication, and consumer convenience. Latency Advantages. 5G will mean zero waiting time.”.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JUNE 24, 2019

Banks and credit unions are still wrestling with the best ways to deploy mobile technology, in ways that balance security, safe authentication and consumer convenience. For mobile banking to become ubiquitous, the development of 5G technology is paramount,” reads one analysis of the biggest FinTech and banking trends for 2019. “5G

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

OCTOBER 7, 2019

But the main recurring point was how are we rising [to] this challenge, how will we meet changing expectations, and where are the opportunities to get out ahead and actually innovate,” Dobbie said. Securing And Advancing RTP. Instant payment fraud is absolutely a real thing. for more than 11 years.

Payments 167

Payments Innovation System Security 167

PYMNTS

JULY 5, 2017

There is an element of perceived security and an element of actual security — both of which companies need to address before trust can blossom. By perceived security, I am talking mainly about user experience as it relates to the digital payment space.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MARCH 24, 2020

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments.

UX 150

UX User Experience Survey Meeting 150

PYMNTS

NOVEMBER 17, 2020

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). Many inroads for mobile banking were made during the past several months, but banking app adoption rates are still lower than they should be. There are roughly 47.7 million consumers in the United States (or 42.4

UX 234

UX Mobile Data United States 234

PYMNTS

OCTOBER 2, 2019

Consumers want their digital banking experiences to do more than just provide security, and processes that are not seamless could frustrate them into seeking alternatives. What we aim to do as a bank is keep in mind that our main focus is to protect customers, their data and their money and deliver a digital experience,” Sloper said.

Fraud 109

Fraud Security Tools Data 109

PYMNTS

APRIL 30, 2018

trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 They’re also using software and cryptographic techniques and permissioned-based networks to digitize and move assets around the world faster and in a secure, compliant manner. Most of that spend will be concentrated in the U.S.,

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

SEPTEMBER 20, 2018

Should banks and financial institutions (FIs) focus more on giving consumers the convenience and simplicity they expect — and even demand — or instead focus more on implementing stringent security measures, potentially at the expense of user experience? Fraud is on the rise, as 17 million people in the U.S.

Security 166

Security Trends Fraud User Experience 166

Fintech Labs Insights

MARCH 13, 2017

Since then, the company has matured; it now offers five solutions across mobile, web, and desktop to help large financial institutions combat onboarding fraud. ” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.”

User Experience 18

User Experience Fraud Maine Mobile 18

PYMNTS

JANUARY 20, 2020

Now four months in, he told Webster that the idea of a secure and trusted payments ecosystem is part of Visa’s “corporate DNA.” Regardless of the product or initiative, every conversation starts and ends with a single overriding question: “Is it secure?”. It has motivated a different approach for fighting fraud in the 2020s and beyond.

Security 168

Security Fraud Risk Management Payments 168

MyBankTracker

FEBRUARY 23, 2021

This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. Secure your card instantly. One cool feature included with Chime Spending Accounts helps with fraud prevention. Chime Credit Builder Visa Secured Credit Card.

ATM 52

ATM Cards Mobile Online 52

Fintech Labs Insights

JUNE 18, 2015

As a payments platform, WePay conducts business in a battlefield of daily security concerns. Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. It also provides regulatory and fraud risk protection.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JUNE 10, 2016

“Although we try to also provide in help and the user experience for the parker, our main customer, the person who pays us, is the city. Keeping it all secure. Powers noted that one thing that is clearly important to customers, cities and parkers alike, is security.

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

MAY 22, 2017

PYMNTS’ Karen Webster recently spoke with Clarke, who shared his insights on what the recent cyberattack revealed about the financial world’s security apparatus and what steps are necessary to prevent subsequent attacks. The Digital Threat to Commerce. Hacking and cyber threats like ransomware are hardly new phenomena.

Regulation 116

Regulation National Online System 116

PYMNTS

AUGUST 20, 2019

The crux of the issue is that many platforms are seemingly sacrificing transaction security and integrity for smoother user experience when they onboard new users, and do so again when those users return to access said marketplace accounts.

Survey 161

Survey social media Security Report 161

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS. under the GDPR.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

JANUARY 25, 2018

There are pieces for checkout, payment processing, fraud detection, et cetera — but these tools and solutions often come from different sources and do not always communicate optimally with each other. Bolt CEO and Founder Ryan Breslow said that this hyper-fragmentation is the main problem in the payments space today. Hi, I’m Amazon.

Payments 122

Payments Fraud Tools Data 122

Fintech Labs Insights

JANUARY 8, 2016

March: Wins the Anti-Fraud/Security category at the FinTech Innovation Awards. NAMU Systems : demoed its “Joyful Banking” which uses new and intelligent behavioiur modeling to focus on customer behavior and digital experiences to create a new standard in mobile banking. September: Brett King joins advisory board.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

APRIL 25, 2016

Rachna Ahlawat, EVP at Ondot Systems, told Karen Webster in a live discussion about the variety of ways in which issuers can comply with the new mandate that’s not only about reducing fraud, but also increasing consumer confidence that the networks believe will translate into greater usage of the cards. KEEPING FRAUD IN CHECK.

Fraud 100

Fraud Cards Branding User Experience 100

PYMNTS

MAY 26, 2016

What are the main barriers to entry for people, businesses and payment providers looking to be a part of the U.K. New models such as this are always a target for fraud. When Faster Payments first went live, online banking fraud more than doubled from the prior year. Faster Payments scheme?

How To 102

How To Payments Fraud Innovation 102

CB Insights

MARCH 21, 2018

Compounding this is the inherent complexity of insurance, which involves consumers, brokers, insurers and reinsurers, as well as insurance’s main product — risk. Enter blockchain technology, a cryptographically secured form of shared record-keeping. Fraud Detection and Risk Prevention.

blockchain 78

blockchain Fraud Policies Industry 78

William Mills

MAY 9, 2018

They help more than 12,000 clients worldwide create and deliver experiences for a digital world that’s always on. Samsung’s digital collaboration capabilities, which include real-time secure video, chat, e-forms and e-signatures, screen sharing and annotations, provide customers with a more expedient and fully-digital onboarding process.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. Financial institutions using it can decrease errors, fraud, and processing times while improving workflows. One popular approach: in-house financial innovation labs.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. So its secured lender, which [founder Scott] Jones didn’t name, recently emptied ChaCha’s bank accounts.

Company 78

Company US San Francisco Capital 78

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer. Securing transactions that happen over a variety of devices in the age of the sophisticated fraudster is a non-trivial task.

Retail 100

Retail Payments Mobile Innovation 100