FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud.

Fraud 128

Fraud Analytics New Jersey Data 128

PYMNTS

DECEMBER 31, 2019

Bottomline’s 2019 B2B Survey Payments Report finds that manual processing is the second-most pressing obstacle for treasury departments and the biggest challenge faced by small businesses. Sixty-five percent of surveyed small businesses considered manual payment generation to be the largest impediment to overcome, in fact.

Innovation 153

Innovation Payments Survey blockchain 153

PYMNTS

NOVEMBER 12, 2018

However, these professionals have their own ideas about where corporate payments innovation should be headed. A new report from BNY Mellon , “The Future of Payments: A Corporate Perspective,” surveyed a few corporate clients of the institutions’ Treasury Services unit.

Innovation 111

Innovation Payments Survey blockchain 111

PYMNTS

APRIL 1, 2019

It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. According to this survey of credit union customers, an overwhelming 81.3 They very naturally want to see those types of innovations incorporated into their banking relationships. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

JULY 14, 2020

“Organizations may have had to engage in relaxation strategies, which could inversely impact their fraud appetite, as they had to let more transactions through without reviewing them. Alert rates have stayed flat and fraud detection has gone unchanged. Complete fraud and customer service teams are working from home.

Fraud 311

Fraud Meeting Strategy Operations 311

South State Correspondent

SEPTEMBER 13, 2023

Most banks ignore instant payments or are still worried about fraud and research. 33% are still made via check that contains more than $8B of fraud per year. Check fraud is up some 84% and is only going to go up. This is another cash management-altering innovation. How Do I Control Instant Payment Fraud?

Payments 221

Payments Fraud Data Taxes 221

PYMNTS

NOVEMBER 9, 2017

According to Kyriba and researchers at CFO Research , who surveyed 167 financial executives at companies with up to $5 billion in annual revenue, there is a clear winner in terms of what the board of directors is most concerned about in terms of CFO responsibilities: fraud. ” Their concerns aren’t baseless, either. .

Risk Management 107

Risk Management Fraud Management Survey 107

PYMNTS

MARCH 14, 2019

The two published their newest “ Treasury Perspectives ” survey this week, a report that polled corporate treasurers and finance executives about their plans and economic outlook. The 340 survey respondents, based mostly in North America and Europe, revealed their rising concerns over political gridlock in the U.S.

Fraud 115

Fraud Survey Taxes Regulation 115

PYMNTS

DECEMBER 31, 2020

Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. A separate study found that 88 percent of credit unions surveyed in early 2020 planned to invest more in such technologies than they had over the previous year. It was all on their timetable.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

OCTOBER 30, 2020

A recent survey found that only 46 percent of audit teams currently automate their compliance processes, and those that lack these systems pay the price in terms of man-hours. Most customers bypass dealing with merchants entirely when trying to stage chargeback fraud, with 76 percent of cardholders going directly to the payment card issuer.

Operations 228

Operations Payments Compliance System 228

PYMNTS

FEBRUARY 14, 2019

In the latest edition of the “ AI Innovation Playbook: Perception Versus Reality in Payments and Banking Services ,” in collaboration with Brighterion , PYMNTS examines survey response data from more than 200 financial executives to learn how they are leveraging AI and ML to enhance their business operations.

Fraud 173

Fraud Study System Innovation 173

PYMNTS

SEPTEMBER 19, 2017

In 2016, corporate banking made up 38 percent of overall operating income across 20 of the world’s largest banks,” explained Patricia Hines, senior analyst at Celent, in a statement. The disruptors range from machine learning and blockchain to APIs and faster payment initiatives, and banks have a choice to make when pursuing these tools.

Innovation 108

Innovation Survey blockchain Lending 108

PYMNTS

JANUARY 27, 2020

Fraudsters’ attempts to access systems and steal valuable information are becoming more innovative, and research suggests they are also increasingly successful. The following Deep Dive delves into the steps companies can take to ensure their employees are knowledgeable about phishing and are at the front lines of anti-fraud efforts.

Fraud 249

Fraud Policies Security Resources 249

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. The pandemic may not have created the challenges banks face in keeping their cloud strategies and innovations compliant.

Compliance 151

Compliance Fraud Regulation Security 151

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

FEBRUARY 24, 2020

Restaurants that do not adopt these services risk falling behind, with a recent survey finding that restaurants without delivery apps could lose up to 70 percent of their customer base by the end of 2020. But even restaurants that are leveraging mobile ordering are being faced with more avenues for fraud to enter. About the Tracker.

Data 214

Data Fraud Mobile Florida 214

PYMNTS

MAY 10, 2016

But Tungsten Head of Compliance Lucy Ashdown offered her take on the company’s research to discuss why FinServ firms might be seeing more invoice fraud than other industries. officials to combat fraud, Ashdown also discussed who carries the torch of responsibility when it comes to fighting this kind of security lapse in the enterprise.

Fraud 100

Fraud Compliance Security Industry 100

PYMNTS

NOVEMBER 13, 2018

It said the operating vision for the FPC is the result of more than 1,000 comments from industry players across the payment ecosystem. Yet, almost half of the businesses surveyed use checks to send or receive payments on a daily basis. Of the survey respondents, one-third said they plan to adopt the technology in the next three years.

Payments 192

Payments Survey Innovation Guidelines 192

PYMNTS

AUGUST 20, 2020

million SMBs operate across the country and account for 64 percent of new jobs. Only 35 percent of such businesses make it past their first decade in operation. One of the most pressing issues plaguing SMB lenders is the risk of fraud. Fraud targeting SMB lenders has increased by 7.3 They represent 99.9

Fintech 177

Fintech Fraud Lending Regulation 177

PYMNTS

OCTOBER 28, 2020

Digital payments are prone to chargeback fraud, for example, and financial institutions (FIs) often report difficulties and high costs when updating their legacy systems to accommodate instant payment systems. A study found that FinTechs spend 70 percent of th eir budgets on innovation, while banks typically spend 35 percent.

Payments 219

Payments Compliance Fintech Innovation 219

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

PYMNTS

NOVEMBER 1, 2018

Hong Kong Monetary Authority (HKMA) has received a trio of complaints that the faster payments infrastructure has been a conduit to fraud, and the transactions range from $1,280 to $12,750. The alleged fraud involves personal data used to set up eWallet accounts and facilitate direct debit activity.

Payments 144

Payments Fraud Survey Innovation 144

PYMNTS

SEPTEMBER 9, 2020

Pakistan, according to a survey by GSMA , has goals of becoming a digital society. And recent innovations by the government allow for residents overseas to open bank accounts and make direct investments from abroad, Munford said in the release. Digital payments in general have spiked since the pandemic hit, the release noted.

Mobile 206

Mobile Survey Fraud Security 206

FICO

MAY 17, 2023

Innovation is incredibly important. There is no growth without innovation. Before the pandemic, Accenture surveyed over 8,000 companies across 20 industries and countries. They wanted to know how investing in technology innovation was affecting growth. Innovation is the key to growth. But which innovation?

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

MAY 6, 2020

Financial fraud costs businesses an estimated $1.45 trillion, and it resulted in almost half of global organizations noting they were victims of fraud in 2018. This includes exploring emerging anti-fraud solutions and the challenges arising in this space as fraud grows more complex. One recent breach at U.S. and the U.S.

Data 181

Data Fraud Tools Technology 181

Abrigo

FEBRUARY 3, 2020

Creating more efficient operations and improving customer experiences are the goals driving technology strategies and investments at many U.S. financial institutions, according to Bank Director magazine’s latest survey of CEOs, executives and directors for its 2019 Technology Survey. Fraud Prevention. Fraud Prevention.

Resources 150

Resources Security Customer Experience Fraud 150

PYMNTS

APRIL 19, 2019

Inspiration comes from anywhere and everywhere, and that goes for digital innovation in payments and commerce. Not only that, but 45 percent of decision makers working in fraud detection are interested in adopting smart agents. Smart Agent Inspiration. You have to know (consumers) by their unique and differing behaviors.

Fraud 188

Fraud Innovation Technology Survey 188

PYMNTS

DECEMBER 28, 2020

Companies and their payment partners have been incrementally incorporating new technologies to enhance or innovate aspects of their O2C processes, and this innovation seems to be kicking into high gear during the pandemic. Improving Cash Flow, Reducing Expenses. Business is cyclical. End-To-End Processes Get More Love.

Payments 178

Payments Study Innovation Survey 178

PYMNTS

JULY 24, 2019

According to a recent survey , 90 percent of businesses now expect real-time payments – but, as with many innovations, there is a gap between expectations and reality. percent of surveyed AP professionals paid invoices via paper check. FIs do see the benefits, according to a survey by Citizens Commercial Banking.

Payments 167

Payments Survey Community Bank Fraud 167

PYMNTS

NOVEMBER 20, 2018

When it comes to real-time payments, 59 percent of businesses said the capability would improve their cash flow and certainty, according to the PYMNTS Real-Time Payments Innovation Playbook , done in partnership with Mastercard. Meanwhile, members of the Faster Payments Council said the time is ripe for its planned work.

Payments 175

Payments Innovation Technology Operations 175

PYMNTS

DECEMBER 8, 2020

A recent survey of the 20 largest United States financial institutions (FIs) found that 20 percent still force customers to complete onboarding by visiting bank branches or speaking on the phone, with full online sign-up not allowed. It also noted that it stopped 144,946 fraud attempts from March through September.

Video 211

Video Report Meeting United States 211

FICO

OCTOBER 17, 2019

Those who work in fraud management provide a shining example of how AI can be a force for good, and have been doing so for over quarter of a century. Conroy pointed out that fraud and money laundering are financing some of the worst crimes society faces, including human trafficking, terrorism and the operations of drug cartels.

Fraud 40

Fraud Compliance Conference Operations 40

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

APRIL 11, 2019

Among the many AI and machine learning systems available on the market, there is one particularly versatile type of AI, having been engineered specifically to enhance financial and payment operations: smart agents. Smart agents can adapt to complex ecosystems, and be assigned to perform particular functions.

System 185

System ATM Analysis Survey 185

PYMNTS

SEPTEMBER 17, 2018

They just need to know what businesses really want from their payment options and what emerging payment innovations can offer. According to our latest survey data, many businesses see several benefits to adopting recent B2B payment innovations, including the reduction of costs, room for error and risk of fraud.

Data 116

Data Payments Innovation Survey 116