PYMNTS

JUNE 10, 2020

The need to stay at home and minimize person-to-person contact during the COVID-19 pandemic has pushed mobile banking use into overdrive. Customers are unable or unwilling to visit bank branches, instead using apps to conduct their financial activities and generating an 85 percent rise in mobile banking activity in April.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? It’s about juggling bills, planning, investing, saving and, in this day and age, guarding against fraud. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

DECEMBER 26, 2016

Here is the response from Sarah Clark, general manager, identity, Mitek … Payments 2016: The Year Mobile, Biometrics And Trust Converged. As payments continue their digital and mobile transformation, 2016 became the year that new methods of identity verification and authentication in the mobile channel became critical to success.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 23, 2020

When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Here again, the sense is that established banks and FIs are quickly losing their comfortable lead as businesses leap into payment innovations – from instant to mobile – to meet imminent needs.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

DECEMBER 12, 2016

As to how mobile changes gifting, Jain noted that mobile has “absolutely brought a whole new dimension to gifting. And, he noted, the integration of things like location-based services can remind these users of when to use their gift cards. Mobile technology has also helped to make the transactions more secure, continued Jain.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. 5G Promise. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. WHSmith is excited to launch Mastercard’s innovative new payment method, Pay by Bank app.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. Terms of the deal were not disclosed.

Security 100

Security User Experience Fraud Online 100

Abrigo

FEBRUARY 8, 2022

Takeaway 1 NBFIs are agile and innovative and are competing head-to-head with traditional financial institutions. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Here are 10 basics to ensure a sound program.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

OCTOBER 22, 2020

In addition, we developed an array of new DIY servicing capabilities, including enhanced functionality to facilitate payments, report fraud and send past-due notifications. In addition, we implemented several fraud detection enhancements that we deemed critical amid customers’ increased eCommerce spending.

How To 130

How To Fraud User Experience Cards 130

PYMNTS

OCTOBER 2, 2018

Wily sorts, who go with the flow of innovation and see the sea changes inherent in payments. Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. A note of caution rings.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

Perficient

JANUARY 16, 2023

This may require a data transfer to a bank that will underwrite the credit or credit card or payment, leaving the non-financial firm with increased sales, but no credit, fraud, or payment risk. .

blockchain 275

blockchain Software Customer Experience Strategy 275

NCR

DECEMBER 27, 2015

As the threat of fraud continues to rise around the world, a growing number of banks are looking at innovative ways to protect themselves and their customers – and one solution that’s gaining traction is the use of dynamic CVVs in order to cut down on card not present (CNP) fraud.

Fraud 40

Fraud Online Cards Security 40

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. The scorecard assesses five companies examined in a. The report me.

Report 40

Report Digital Banking Fraud Mobile 40

PYMNTS

AUGUST 10, 2017

started the trend by launching a voice assistant within SmartBank, its mobile banking app for students, before rolling it out to the general public. Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. Santander U.K. Wells Fargo jumped on the bandwagon a little later.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

APRIL 24, 2018

Through WebAuthn, the announcement from last week stated, a standard web API can be incorporated into browsers and other platform infrastructure, with the end result that users can authenticate themselves across websites and the hardware they use to navigate those sites — from mobile devices to laptops.

User Experience 141

User Experience Security Case Study Fraud 141

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. . contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

SEPTEMBER 23, 2020

The user experience has to be good,” he said. “If If players don't have a good experience online, they're going to go somewhere else.”. As for what makes for a good experience, Connors said it always starts with choice. As for what makes for a good experience, Connors said it always starts with choice.

Online 221

Online Security Cards User Experience 221

PYMNTS

OCTOBER 7, 2019

But the main recurring point was how are we rising [to] this challenge, how will we meet changing expectations, and where are the opportunities to get out ahead and actually innovate,” Dobbie said. Third, innovation is often quite invisible — a consumer doesn’t necessarily have to see it to be benefited by it.

Payments 167

Payments Innovation System Security 167

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. PYMNTS: How would you define your company’s approach to innovation? SS: Our approach to innovation is two-pronged. SS: Our approach to innovation is two-pronged.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

MAY 3, 2016

In a press release , Paul Miller, CEO of mSIGNIA, said: “The combination of the data a user amasses and the way their behavior changes that data is a new and innovative way to recognize the user. This digital biometric can then be used to accurately authenticate identity and prevent malicious account takeover.

Security 100

Security User Experience United States Data 100

PYMNTS

MAY 30, 2018

Alipay , Ant’s mobile payment and lifestyle platform, was processing 256,000 transactions per second at the height of 2017’s Single’s Day Shopping Festival. The two also plan to collaborate on inclusive finance initiatives focused on user experience, security and support for small businesses.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

DECEMBER 7, 2016

” “With data and systems secured by Unisys Stealth, clients are free to innovate and grow their businesses with a minimum level of the anxiety prevalent in our digital world. Stealth(aware) meets these standards across the board.” At Unisys, we call this securing your tomorrow,” Altabef added.

Security 100

Security Analytics User Experience Software 100

PYMNTS

SEPTEMBER 27, 2017

After all, if no one wants to use a new piece of tech, it doesn’t matter how groundbreaking an innovation it might be — it probably won’t be around for long. Most recently , the bank has partnered with electronics giant Samsung, which has experience creating biometric authentication for smartphones and other mobile devices.

America 133

America Samsung Security Apple 133

PYMNTS

NOVEMBER 1, 2017

These methods create friction, he said, by requiring customers to remember and type those passwords into a field on their desktop or mobile device. The innovation that 3DS 1.0 Second, biometrics reduces fraud risk dramatically. In some cases, issuers are already being forced to abandon them. Data Trove.

Security 109

Security Payments CA Data 109

PYMNTS

NOVEMBER 22, 2017

Kasey Kaplan, co-founder of Urban FT , predicts that AI in banking will go the same way as mobile apps: Today, the big banks with big budgets are leading the charge, but a few years down the road, the capabilities offered by AI will simply be expected parts of the banking relationship and customer service experience.

Data 187

Data Branding Cards Mobile 187

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses.

ATM 40

ATM User Experience Fraud UX 40

FICO

APRIL 19, 2018

The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data. “We Originate Loans Using Optimized Deal Structures. FICO has collaborated with AWS to bring Amazon’s AI-driven text–to-speech service to CCS.

Miami 40

Miami Analytics Florida Management 40