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NEW REPORT: Millennials Raise Credit Unions’ Innovation Bar

PYMNTS

In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers. Embracing Tech Change to Win Over Millennials. The ITMs are just the latest of SAC FCU’s tech upgrades. You can’t be afraid of it.

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The Pandemic’s Push For The FI/FinTech ‘Win-Win’

PYMNTS

That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers. Kikkeri said that’s why FIs must consider how to leverage their FinTech partnerships and push to market the digital services that customers have become habituated to in the past six months.

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Investors Say FinTech Valuations Are High, But Not Overheated

PYMNTS

The mobile device has become the primary instrument of communication, agreed panelists, and increasingly users — especially younger consumers in the Millennial demographic — will use those devices to conduct daily financial life. That trend has pushed FinTechs and FIs to craft more direct financial interactions with consumers.

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Digital-First Banking Branches Out

PYMNTS

We’ve all heard that millennials, for example, think of bank branches as a vestiges of another century with little relevance to their financial lives. Even millennials, who heavily lean on remote banking, still visit physical bank locations for more complex functions like loan applications” monthly. Is that what people really want?

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Seeking Banking Balance Between Physical And Digital

PYMNTS

According to a recent CNBC interview with Anthony Jenkins, former CEO of Barclays, bank branches will be as “common as a Blockbuster video store in a few years’ time.”. A recent report from SurveyMonkey , a cloud-based survey development company, found that 80 percent of millennials said they want the option to visit a bank branch in person.

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Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Insights on Business

Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed.

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How Can Banks Thrive in the Next Five Years?

Jeff For Banks

Then came this bubble generation they named millennials. Staying indoors playing video games. Ever call your millennial child only to get a text back asking "what?" There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs. Because that is what millennials needed at the time.