PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Enfuce Tackles Fraud In Open Banking. Fifth Third Bank Taps FinTech For SMB Lending. As part of the U.K.’s

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

FEBRUARY 19, 2020

As Shultz emphasized, collaboration – between corporates, banks, FinTechs and the broader payments ecosystem – will be essential to lifting those barriers. ” Another major barrier to adoption is the concern of real-time payments fraud , a threat for both service providers and corporate users. .”

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

MARCH 20, 2020

FinTechs continue to push the envelope to see how far open banking frameworks can go in improving the SMB banking experience, and increasingly, SMB lending is shifting to the center of these collaborative efforts. ’s experience is quickly influencing the way SMB lenders approach open banking in other markets like the U.S. .’s

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

JUNE 29, 2016

As a result, fraud prevention and security must be — and is — a top concern for digital companies. According to recently released research from PYMNTS , fraud attacks are on the rise, up 215 percent year over year. We look at our users and we try to see, are you who you say you are, and are you going to commit fraud against us?

Fraud 100

Fraud Security User Experience Company 100

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

NOVEMBER 1, 2019

The system will be released to FinTech firms by Dec. 25, and the system allows FinTech firms access to bank payment systems across South Korea , through AP13 initiatives. FinTech firms that want to participate in the program will have to undergo a security check. The idea for the initiative was launched on Feb.

System 101

System Fintech User Experience Fraud 101

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JULY 31, 2019

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. We found that 52 percent of all FIs will concentrate on this area over the next three years.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

APRIL 30, 2018

All-digital, all-tech lending platforms that could deliver better user experiences and faster credit decisioning would become the new normal and take share from banks who were too big and cost-laden to keep — or catch — up. All tout an easy user experience via a mobile app that helps users track and monitor spend.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

AUGUST 3, 2020

Google’s expertise in building great user experiences and a highly-scaled and secure infrastructure is a great complement to BankMobile’s financial and regulatory expertise and its unique customer acquisition funnel in the higher education segment.”.

Google 239

Google Digital Banking Pennsylvania FDIC 239

PYMNTS

NOVEMBER 13, 2020

Fraud is another consideration. BaaS solutions are often offered via plug-and-play formats that enable FIs, FinTechs and other parties to quickly integrate the specific capabilities they need without developing them in-house or overhauling their systems.”. The World Bank found that consumers globally are charged an average of 6.75

Payments 259

Payments User Experience Meeting System 259

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. Banks and credit unions are maturing their internal digital support capabilities.

Digital Banking 155

Digital Banking Customer Experience Strategy Exercises 155

PYMNTS

APRIL 2, 2020

The trouble, Kount ’s Chief Customer Experience Officer Rich Stuppy told PYMNTS in a recent conversation, lies in discerning a good customer from the fraudster who has stolen their payment credential, lifted their identity or taken over their account. And that is the holistic goal, noted Stuppy. Stuppy said.

Fraud 152

Fraud Data Security User Experience 152

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Among the more prevalent criminal methods focused on business, according to Divitt: new relationship fraud.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. Pay by Bank app (PbBa) — created by Vocalink, a Mastercard company — leverages the U.K.’s

Retail 116

Retail User Experience ATM Security 116

PYMNTS

DECEMBER 8, 2017

Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience. Artificial intelligence ensures regulatory compliance and fraud protection.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. In the latest demonstration of FinTech-to-FinTech integration, U.K.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

JUNE 24, 2019

For financial institutions, the ongoing emergence of the 5G world comes as many of them try to gain an edge in the increasingly mobile world of banking and financial services – a world where FinTech and innovation in general promise to take on more vital roles as PSD2, open banking and other initiatives kick in. Low Latency.

Mobile 116

Mobile Fintech Technology Analysis 116

Insights on Business

MARCH 26, 2018

A digital reinvention is underway in financial services, driven by the need for fraud prevention, personalized customer service, and the ability to keep pace with massive amounts of new regulations. She cautioned that these gains in customer convenience and simplicity open the door to fraud, so institutions must rigorously invest in security.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Artificial intelligence (AI) is another innovation quickly gaining ground in the CU market.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

MAY 30, 2018

According to a press release today (May 30), SPD Bank will be leveraging Ant’s financial-grade technologies in AI, supply chain finance and biometric identification in online risk management to help prevent loan, transaction and marketing fraud. FinTech Kabbage. What It Says About The Space.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

APRIL 12, 2017

Zeta, the FinTech startup that offers digital employee benefits for tax optimization, announced Tuesday (April 11) has inked a deal with National Payments Corporation of India’s (NPCI) payment platform, RuPay. We are happy to extend RuPay card platform for salaried individuals across sectors through Zeta.

Taxes 100

Taxes User Experience Cards Payments 100

PYMNTS

NOVEMBER 19, 2019

For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. That raises several questions for FIs, FinTech firms and payment service providers as they figure out how to best navigate this changing world.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

SEPTEMBER 26, 2016

Earlier this year, cybercriminals stole $81 million from the Bangladeshi central bank, and they also stole the trust that the SWIFT global payments network had built with its 11,000 users. According to a study by PYMNTS in conjunction with fraud detection company Forter, fraud jumped 137 percent in the U.S.

Security 100

Security Fraud System User Experience 100

Independent Banker

JANUARY 31, 2022

Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. As community banks plan to take the solution to market, how they structure the customer-facing product will be central to the user experience and ongoing adoption. Photo by Traveler1116/iStock. By Colleen Morrison.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

DECEMBER 4, 2017

NXT-ID and FitPay are also working on a smart strap for analog watch faces by Wearatec, and some smart key fobs enabling users to make payments, log onto network-based computers, start vehicles and unlock the doors to homes, apartments and cars. Why can’t all these payment platforms just get along?

Payments 112

Payments Risk Management Data Branding 112

PYMNTS

JUNE 27, 2017

So we also added a new focus: applying document and artificial intelligence/machine learning to develop enterprise-class solutions for identity verification in digital channels that meet the market need for a great user experience, risk mitigation and regulatory compliance. PYMNTS: Where do you look for innovative ideas, and why?

Innovation 145

Innovation System Mobile Trends 145

FICO

SEPTEMBER 22, 2021

I intentionally make a distinction between the two because “digital disruption” means more just all-digital start-ups: seeing the success Fintechs and InsurTechs are enjoying, experts report that 85% of your long-standing traditional banking and insurance competitors are busy transforming themselves for the digital battlefield.

Strategy 52

Strategy Fintech Data Industry 52

Fintech Labs Insights

MARCH 23, 2017

Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. ModelShop for its analytic decision platform that enhances the loan origination, portfolio optimization, and fraud prevention processes for both FIs and consumers.

New York 25

New York User Experience UX Conference 25

PYMNTS

NOVEMBER 22, 2017

For instance, AI can detect fraudulent activity with much greater speed and accuracy than the human eye by watching for known fraud patterns and behaviors to flag suspicious transactions. Kaplan said that larger FIs will probably invest it in further research and development to continue improving the customer service and end user experience.

Data 187

Data Branding Cards Mobile 187

Fintech Labs Insights

OCTOBER 6, 2015

Using the Cloud to Decrease Fraud, Transactions, and Protect User Identity. However, securing transactions, protecting user identity and protecting both the financial institutions and consumers from an ever-increasing risk of fraud has not evolved. Key Takeaways.

Fraud 12

Fraud Security User Experience Online 12

PYMNTS

JULY 1, 2020

In a PYMNTS interview , NICE Actimize Head of Fraud Strategy Rob Tharle shed light on a nasty downside to the proliferation of open banking around the globe. Moving to open banking with APIs [application programming interfaces] has impacts on fraud systems. Amex Joins Revolut’s Open Banking Platform. Back in the U.S.,

Fintech 141

Fintech Strategy Fraud User Experience 141

Lex Sokolin

OCTOBER 14, 2020

The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it. Peerless Lending Lending Club represents an era of Fintech credit. Google is the platform worth over a trillion dollars today.

Lending 52

Lending User Experience Google United States 52

Fintech Labs Insights

MARCH 13, 2017

Since then, the company has matured; it now offers five solutions across mobile, web, and desktop to help large financial institutions combat onboarding fraud. ” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.”

User Experience 18

User Experience Fraud Maine Mobile 18

Javelin Strategy & Research

MAY 7, 2015

I always circle the spring Finovate show on my calendar because it offers insight into the future of fintech. Attempts to streamline the user experience and financial chores like opening accounts ( Avoka ). But place your bets for whether a presenting company will be “best in show” or “first to go.”.

Trends 40

Trends San Jose User Experience System 40

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72