PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

APRIL 2, 2020

The trouble, Kount ’s Chief Customer Experience Officer Rich Stuppy told PYMNTS in a recent conversation, lies in discerning a good customer from the fraudster who has stolen their payment credential, lifted their identity or taken over their account. And that is the holistic goal, noted Stuppy. Stuppy said.

Fraud 152

Fraud Data Security User Experience 152

PYMNTS

APRIL 30, 2018

All-digital, all-tech lending platforms that could deliver better user experiences and faster credit decisioning would become the new normal and take share from banks who were too big and cost-laden to keep — or catch — up. All tout an easy user experience via a mobile app that helps users track and monitor spend.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. This is an area where speed-to-market competition will be important. #3.

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Among the more prevalent criminal methods focused on business, according to Divitt: new relationship fraud.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

DECEMBER 8, 2017

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. In the latest demonstration of FinTech-to-FinTech integration, U.K.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

MAY 30, 2018

According to a press release today (May 30), SPD Bank will be leveraging Ant’s financial-grade technologies in AI, supply chain finance and biometric identification in online risk management to help prevent loan, transaction and marketing fraud. FinTech Kabbage. What It Says About The Space.

Risk Management 100

Risk Management Fintech User Experience Management 100

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

Independent Banker

JANUARY 31, 2022

Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. Go-to-market preparations. As community banks plan to take the solution to market, how they structure the customer-facing product will be central to the user experience and ongoing adoption. By Colleen Morrison.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

JUNE 27, 2017

So we also added a new focus: applying document and artificial intelligence/machine learning to develop enterprise-class solutions for identity verification in digital channels that meet the market need for a great user experience, risk mitigation and regulatory compliance. How could we make this better?”.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JULY 1, 2020

In a PYMNTS interview , NICE Actimize Head of Fraud Strategy Rob Tharle shed light on a nasty downside to the proliferation of open banking around the globe. Moving to open banking with APIs [application programming interfaces] has impacts on fraud systems. American Express is joining the open banking platform of U.K. In the U.K.,

Fintech 141

Fintech Strategy Fraud User Experience 141

PYMNTS

NOVEMBER 22, 2017

For instance, AI can detect fraudulent activity with much greater speed and accuracy than the human eye by watching for known fraud patterns and behaviors to flag suspicious transactions. Kaplan said that larger FIs will probably invest it in further research and development to continue improving the customer service and end user experience.

Data 187

Data Branding Cards Mobile 187

FICO

SEPTEMBER 22, 2021

I intentionally make a distinction between the two because “digital disruption” means more just all-digital start-ups: seeing the success Fintechs and InsurTechs are enjoying, experts report that 85% of your long-standing traditional banking and insurance competitors are busy transforming themselves for the digital battlefield.

Strategy 52

Strategy Data Fintech Industry 52

Fintech Labs Insights

MARCH 13, 2017

Since then, the company has matured; it now offers five solutions across mobile, web, and desktop to help large financial institutions combat onboarding fraud. ” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.”

User Experience 18

User Experience Fraud Maine Mobile 18

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

PYMNTS

SEPTEMBER 10, 2018

That’s bad for consumers, bad for the development of digital channels for commerce and bad for financial services in general because it will act as an inhibitor on what the market can develop. Consumers will ultimately choose,” Nolte said.

Cards 102

Cards Mobile Security User Experience 102

PYMNTS

NOVEMBER 24, 2020

South African digital identity firm Entersekt is partnering with African FinTech Cellulant to bring enhanced cybersecurity to mobile banking and digital payments. . It offers a single app in eight African markets for digital services, including bill payments, remittances, lending and more.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

Fintech Labs Insights

FEBRUARY 21, 2017

In addition to the funding, Mundi will provide due diligence support and will offer Qumram access to corporate executives, new markets, and new customers via the Mundi Club, a global network of 500+ Spanish business leaders. The movie-like playback gives banks an auditable record for compliance purposes.

social media 15

social media Seattle Compliance User Experience 15

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

OCTOBER 13, 2020

In a panel discussion with Karen Webster, six payments, banking and FinTech executives weighed in on the very nature of change that is transforming treasury banking and corporate clients in real time. In those markets, payments volumes have gone up by more than 40 percent, and values have gone up by more than 100 percent on those devices.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

JUNE 28, 2019

Digital payments may be in the crosshairs of treasury professionals, banks and FinTechs, but the journey to truly transform business payments is fraught with challenges. And, he added, the banks and FinTechs understand the value of providing plug-and-play connectivity to ERP and accounting systems to add payments capabilities.

Payments 107

Payments Fraud System Fintech 107

Fintech Labs Insights

MAY 5, 2017

Pictured (left to right): Stefan Weiss (Head of APIs and Open Platforms at Fidor) and Marten Nelson (VP, Marketing, Token) demonstrating Token’s technology at FinovateEurope 2017. “It eliminates security mass breaches, reduces fraud and, perhaps best of all, it paves the way for revenue,” Nelson added.

San Francisco 23

San Francisco Security User Experience California 23

Fintech Labs Insights

FEBRUARY 21, 2017

They were solving the credit card fraud problem using Neural Networks. Fast forward 25 years and I’m still creating solutions in financial services using data and analytics to solve tough problems such as credit pricing decisions, fraud detection and portfolio optimization.

San Diego 15

San Diego New York Analytics Denver 15

PYMNTS

MARCH 26, 2020

Acknowledging that delayed and late B2B payments is not solely caused by poor payment behavior on the customer’s end is an important piece of optimizing the accounts receivable (AR) process, according to Alex Louisy, co-founder and CEO of France-based FinTech Upflow , who said that the notorious spreadsheet is often to blame.

Payments 180

Payments Fintech Tools User Experience 180

Fintech Labs Insights

JANUARY 8, 2016

Avoka : demoed a three-minute loan application that delivers a fast onboarding experience. December: Named one of the top 50 Emerging Stars in the KPMG and H2 Ventures global Fintech 100 report. October: Named FinTech Forward 2015 Company to Watch. March: Wins the Anti-Fraud/Security category at the FinTech Innovation Awards.

Innovation 12

Innovation Mobile Fintech Cards 12

Fintech Labs Insights

DECEMBER 21, 2015

.” Calling this year’s Demo Days “the biggest and most competitive Citi Mobile Challenge yet,” Citi FinTech CEO Heather Cox added, “we issued an open call to developers to submit bold, transformative banking solutions, and their response was overwhelming.”

Mobile 12

Mobile Risk Management Regional User Experience 12

PYMNTS

DECEMBER 30, 2020

And, looking into 2021, the virtual card is positioned to tackle some of the biggest points of friction in B2B payments, including solving working capital needs for both buyers and suppliers, and mitigating fraud and other security risks. For some B2C firms, that meant expanding into the B2B market.

Payments 297

Payments Innovation Cards Trends 297

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. In many ways, the rise of data breaches really forces the adoption of smarter and more dynamic security products to truly protect data and manage fraud,” he noted. Protecting the commerce ecosystem from fraud and risk is both a short- and long-term game.

Security 168

Security Fraud Risk Management Payments 168

William Mills

MAY 11, 2016

Presenting a programmable cloud – a fintech platform. ^KT. This is a leading bank in Russia, with a track record of fintech innovation. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Sberbank – @sberbank – [link].

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

JUNE 18, 2015

We recently caught up with John Canfield, VP of Risk for WePay, to chat about how he combats fraud. The company provides payments services with flexibility and user experience control that platforms seek. It also provides regulatory and fraud risk protection. Finovate: How is WePay using machine learning to combat fraud?

Security 12

Security Payments San Jose Fraud 12

PYMNTS

MAY 26, 2016

market understands the options very well. In other markets looking to offer real-time services, education will be an important element to drive adoption. The fixed costs of communication links between PSPs and central infrastructure is causing issues with potential users of Faster Payments services, especially smaller players. 

How To 102

How To Payments Fraud Innovation 102

FICO

MARCH 6, 2020

A partnership aimed at helping banks, payment providers and fintechs meet the ever stronger regulatory demands while reducing effort and expense. . At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally. What do you do? billion in 2019.

Compliance 81

Compliance Technology Fraud Analytics 81

William Mills

MAY 9, 2018

There are a number of great events in FinTech but this one I do my best to attend each year. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms (curently via Finastra).

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. Their API is already integrated in a few core systems and other fintech necessitates. They are introducing CrossCore – First smart plug in play fraud and identity platform. Besides Georgia, Texas seems to be a hot area for FinTech companies.

Mobile 40

Mobile Cards Fraud Data 40